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Added 7 mins ago
Nurse Aide in Training
Diversicare Healthcare Services & Diversicare Ther
Council Grove, KS
…Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our…
Added 7 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Overland Park, KS
…assisting in the efficient and effective design, development, and delivery of all coding operations education components for Physician Services - Clinical Service Group. The education…
Added 7 mins ago
Medical Assistant
HCA Healthcare
Overland Park, KS
Medical Assistants who recently graduated (within the last 12 months) from a Medical Assisting training program must obtain Medical Assistant certification within 60 days of employment. OR
Added 7 mins ago
Associate Director for Impact Programs
University of Kansas
Lawrence, KS
…programs and services at the University of Kansas. Ensure all program activities and initiatives align with the unit’s mission, vision, and strategic…
Added 7 mins ago
Package Assembly Production Coordinator (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
Work with Stores personnel to sequence carts for efficient line-side delivery
Added 7 mins ago
EG
Program Manager
Eliassen Group
Topeka, KS
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 12 mins ago
UO
General GI Section Head (Open Rank Assistant-Associate Professor- Professor)
University of Colorado Denver
Aurora, CO
- $350,000 to $390,000 USD / year
…Director, Associate Division Directors, Medical Directors, Lead APP, and Endoscopy and Clinic nursing leadership assure the delivery of high-quality clinical care, efficient and effective…
Added 16 mins ago
A
Launch Engineer (Automotive)
Actalent
Sparta, TN
- $52 to $62.5 USD / hour
Lead plant-level launch execution by coordinating cross-functional and program resources to ensure a smooth production ramp-up and attainment of cycle time and launch performance targets.
Added 17 mins ago
VP Quality Risk Management
HCA Healthcare
Dickson, TN
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Added 17 mins ago
Corporate Trainer & Facilitator - Chattanooga, TN
Walden Security
Chattanooga, TN
Lead train-the-trainer sessions on all instructor-led training programs developed in-house for field Training Managers in all divisions, and provide coaching and feedback to support…
Added 17 mins ago
Manager, SLS Performance Ops Quality & Training, Global SLS
Amazon
Nashville, TN
Lead, coach, and develop a team of quality specialists and program managers, fostering a culture of ownership, continuous improvement, and operational excellence
Added 17 mins ago
Sr Program Manager, Benefits , DSP, Value Added Services
Amazon
Nashville, TN
Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from…
Added 17 mins ago
Regional Director Facilities Mmgt-East
HCA Healthcare
Nashville, TN
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Added 17 mins ago
Rehab Services Manager
HCA Healthcare
Nashville, TN
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Added 17 mins ago
Regional Director Facilities Management-West
HCA Healthcare
Nashville, TN
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Added 17 mins ago
RN Trauma PI Coordinator WFH - PRN
HCA Healthcare
Nashville, TN
As an RN Trauma Performance Improvement (PI) Coordinator, you will lead the Trauma Program’s work to keep care safe and high‑quality from the time a patient arrives until they leave the…
Added 17 mins ago
Manager Automation
HCA Healthcare
Nashville, TN
The HCA Healthcare ITG Manager of Automation is primarily responsible for driving the execution and delivery of high value enterprise automation solutions; as well as for the evaluation,…
Added 17 mins ago
Senior Solution Architect
HCA Healthcare
Nashville, TN
…skills to direct staff and resolve issues to ensure automation program requirements are met. Senior Solution Architects assume responsibility for driving HCA Healthcare’s technical…
Added 17 mins ago
EG
Program Manager
Eliassen Group
Nashville, TN
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 34 mins ago
SR Specialist, Training and Development, Customer Operations
Boehringer Ingelheim
Johns Creek, GA
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides…
Added 34 mins ago
Home Care & Hospice Virtual Care Center Coordinator RN
Trinity Health
Watkinsville, GA
Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
Added 34 mins ago
Program Manager
ManpowerGroup
Alpharetta, GA
Our client, a leader in financial technology and payments operations, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the Conversion Delivery…
Added 34 mins ago
Director, Franchise Commercial Execution
The Coca-Cola Company
Atlanta, GA
The role owns the day-to-day leadership, integration and delivery of these capabilities: connecting equipment, space, outlet standards, execution routines and market activation into one…
Added 34 mins ago
Director, Franchise Commercial Execution
The Coca-Cola Company
Atlanta, GA
The role owns the day-to-day leadership, integration and delivery of these capabilities: connecting equipment, space, outlet standards, execution routines and market activation into one…
Added 34 mins ago
Project Coordinator Sr - Distribution Support
Southern Company
Atlanta, GA
…replacements, pole removals and other aspects related to the Power Delivery design, construction and maintenance throughout…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Nashville, TN, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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