Jobs in the United States

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Added 1 min ago
Technical Program Manager, Knowledge Systems
Coinbase
Atlanta, GA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 1 min ago
DevOps Engineer III
Deloitte
Atlanta, GA
…support the design, implementation, and optimization of cloud, automation, and platform engineering solutions across complex environments. This role blends technical delivery, client…
Added 1 min ago
Mgr, Business Engagement
Southern Company
Atlanta, GA
The Business Engagement Manager will provide strategic leadership, technical expertise, and tactical support to maximize the value that internal data, analytics, and AI solutions can…
Added 1 min ago
IT Infrastructure Manger – AD/DNS/DHCP
Southern Company
Atlanta, GA
The ALPHA Infrastructure Manager leads Infrastructure Services' Tier 0 infrastructure operations for Active Directory, DNS, and DHCP. This role provides operational ownership and technical…
Added 1 min ago
Data Center Facility Operations Area Director
Meta
Atlanta, GA
Identify and drive adoption of automation, analytics, and AI-enabled approaches that materially improve reliability, efficiency, and staffing leverage across the region.
Added 1 min ago
Manager, Enterprise Communications & Channels
Amentum
Atlanta, GA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 1 min ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Atlanta, GA
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 1 min ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Atlanta, GA
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 1 min ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Atlanta, GA
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 1 min ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Atlanta, GA
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 1 min ago
Investment Management & Trust Operations Senior Manager
Deloitte
Atlanta, GA
Enterprise Operations & Risk - Investment Management and Trust Operations Senior Manager
Added 1 min ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Atlanta, GA
Added 1 min ago
Account Manager - Atlanta, GA
The Raymond Corporation
Atlanta, GA
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers,…
Added 1 min ago
EG
Program Manager
Eliassen Group
Atlanta, GA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 20 mins ago
Accounting Manager
nVent
St Louis, MN
The Accounting Manager leads critical accounting and financial reporting activities across multiple corporate entities, ensuring accurate, timely, and compliant financial results. This role…
Added 20 mins ago
MANAGER, ENTERPRISE APPLICATIONS
Infinite Campus
Blaine, MN
The Manager, Enterprise Applications will provide strategic and operational leadership for Infinite Campus' enterprise business application portfolio, ensuring technology solutions…
Added 20 mins ago
Lead DevSecOps Engineer
Leidos
Eagan, MN
…Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP). L-CAP is a mission-critical, future-ready automation platform built on a hybrid cloud data mesh…
Added 20 mins ago
07 Manager - MP - Marketing
Nilfisk, Inc.
Plymouth, MN
We are seeking an experienced Field Marketing Manager to develop and execute marketing strategies that drive growth, demand generation, customer engagement, and product commercialization…
Added 20 mins ago
Senior Manager Quality Compliance
Abbott
Plymouth, MN
As the Senior Manager Quality Compliance , you’ll provide leadership for quality system compliance initiatives, audit readiness, regulatory change management, field actions, and quality…
Added 21 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Saint Paul, MN
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 21 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Saint Paul, MN
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 21 mins ago
Data Science Specialist
Stride, Inc.
Saint Paul, MN
…reporting. The Data Specialist will also help expand the use of automation, AI, and modern analytics tools across Audit, Risk and…
Added 21 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Saint Paul, MN
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 21 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Saint Paul, MN
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 21 mins ago
Manager, Enterprise Communications & Channels
Amentum
Saint Paul, MN
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…

Coinbase

Technical Program Manager, Knowledge Systems

Saint Paul, MN, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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