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Added 3 mins ago
G
Manufacturing Equipment Engineer
GPAC
Herington, KS
- $80,000 to $98,000 USD / year
…Equipment • Heavy Equipment • Product Design • Manufacturing Engineering • 3D CAD • SolidWorks • Creo • AutoCAD • Inventor • Mechanical Design • Hydraulic Systems • Welding • Machining •…
Added 3 mins ago
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Manufacturing Equipment Engineer
GPAC
Solomon, KS
- $80,000 to $98,000 USD / year
…Equipment • Heavy Equipment • Product Design • Manufacturing Engineering • 3D CAD • SolidWorks • Creo • AutoCAD • Inventor • Mechanical Design • Hydraulic Systems • Welding • Machining •…
Added 4 mins ago
MS
Affiliate Instructor, Construction Project Management
Metropolitan State University
Denver, CO
- $40,123 USD / year
Computer Engineering majors blend hardware and software expertise to develop cutting-edge technologies like embedded systems for smart devices, artificial intelligence platforms, and secure…
Added 4 mins ago
MS
Affiliate Instructor, Mechanical Engineering Technology
Metropolitan State University
Denver, CO
- $40,123 USD / year
Computer Engineering majors blend hardware and software expertise to develop cutting-edge technologies like embedded systems for smart devices, artificial intelligence platforms, and secure…
Added 4 mins ago
MS
Affiliate Instructor, Environmental Engineering
Metropolitan State University
Denver, CO
- $40,123 USD / year
Computer Engineering majors blend hardware and software expertise to develop cutting-edge technologies like embedded systems for smart devices, artificial intelligence platforms, and secure…
Added 4 mins ago
MS
Affiliate Instructor, Computer and Electrical Engineering
Metropolitan State University
Denver, CO
- $40,123 USD / year
Computer Engineering majors blend hardware and software expertise to develop cutting-edge technologies like embedded systems for smart devices, artificial intelligence platforms, and secure…
Added 4 mins ago
MS
Affiliate Instructor, Civil Engineering Technology or Architecture
Metropolitan State University
Denver, CO
- $40,123 USD / year
Computer Engineering majors blend hardware and software expertise to develop cutting-edge technologies like embedded systems for smart devices, artificial intelligence platforms, and secure…
Added 4 mins ago
MI
Algorithm Engineer
Maxar Intelligence I
Westminster, CO
- $105,000 to $140,000 USD / year
…computer vision algorithms, and proficiency in modern software engineering…
Added 5 mins ago
CF
Lead Technician, Electrical Assembly Testing
Commonwealth Fusion Systems
Devens, MA
- $36 to $41 USD / hour
Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy.
Added 6 mins ago
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Engineering Manager
GPAC
Taylorville, IL
- $100,000 to $135,000 USD / year
An established precision manufacturer is seeking an experienced Engineering Manager to lead engineering operations, CNC programming, process improvements, and technical team development.
Added 6 mins ago
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Engineering Manager
GPAC
Springfield, IL
- $100,000 to $135,000 USD / year
An established precision manufacturer is seeking an experienced Engineering Manager to lead engineering operations, CNC programming, process improvements, and technical team development.
Added 6 mins ago
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Engineering Manager
GPAC
Chatham, IL
- $100,000 to $135,000 USD / year
An established precision manufacturer is seeking an experienced Engineering Manager to lead engineering operations, CNC programming, process improvements, and technical team development.
Added 8 mins ago
Senior Advisor Manufacturing Package Design
Lilly
Remote, United States
…will provide technical and strategic leadership for packaging systems, ensuring solutions meet quality, regulatory, and commercial manufacturing readiness requirements. This individual will…
Added 8 mins ago
AMER Schedule Controls Manager, AMER Schedule Controls
Amazon
New Carlisle, IN
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Added 9 mins ago
Assitant Manager -Quality
nVent
Bangalore, IN
Academic background: Bachelor of Engineering - Mechanical
Added 9 mins ago
Mechatronics & Robotics Tech , IND1
Amazon
Whitestown, IN
…of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous…
Added 9 mins ago
Associate Director, Clinical Research- Knee
J&J Family of Companies
Warsaw, IN
…delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and…
Added 9 mins ago
Sr. Engineer, Automation Engineering, Controls Hardware - Lilly Medicine Foundry
Lilly
Lebanon, IN
In the project delivery phase and startup phase of the project (startup expected 2026 to 2028), automation engineering roles will be fluid and dynamic as we endeavor to support the project…
Added 9 mins ago
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BAS Construction Sales Representative - Indianapolis
Carrier
Muncie, IN
- $79,000 to $158,000 USD / year
Partner closely with internal engineering, ops, and senior sales colleagues on co-selling opportunities, joint bidding, and technical scoping.
Added 9 mins ago
Control Technician-Jr
American Electric Power
Mishawaka, IN
Assist with technical and specialized work of a skilled nature in connection with electrical and control systems; analysis, detection and repair of single loop control systems , electronic…
Added 9 mins ago
Mechanical Engineer
EMCOR Group
Fort Wayne, IN
…our Mechanical Process Group. This position will support the engineering and design of building mechanical utility systems and work closely with project teams and building trades throughout…
Added 9 mins ago
Assoc Director -Solution Delivery Management, Clinical Operations
Lilly
Indianapolis, IN
Bachelor’s degree or higher in Computer Science, Information Systems, Life Sciences, Engineering, or a related field.
Added 9 mins ago
Sr Mfg Equipment Maintenance Technician
ThermoFisher Scientific
Indianapolis, IN
This position requires effective collaboration with Manufacturing, Engineering, Quality, and other support functions to minimize equipment downtime, improve operational performance, and…
Added 9 mins ago
Advisor - Project Planning & Scheduling
Lilly
Indianapolis, IN
…governing, and continuously improving standards, methodologies, systems, and performance measures that support schedule development, forecasting, and execution throughout the project…
Added 9 mins ago
Operations Program Management Intern
Allison Transmission
Indianapolis, IN
…Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Indianapolis, IN, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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