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Added 3 mins ago
Store Manager Trainee - Bench
Dollar Tree Stores INC
Johnson City, TN
…exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming and positive environment for customers…
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
Erwin, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Dollar Tree Stores INC
Reading, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
VI
Program & Network Manager
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…networks, programs, and performance improvement initiatives that support client education, collaboration, knowledge exchange, and performance. You will build trusted client relationships,…
Added 3 mins ago
DH
Workers' Compensation Program and Claims Manager
Denver Health
Denver, CO
- $94,400 to $145,600 USD / year
Under minimum supervision, the Workers' Compensation and Claims Manager oversees the administration and day-to-day operations of the health system's workers' compensation program, managing…
Added 3 mins ago
MS
Affiliate Instructor, Construction Project Management
Metropolitan State University
Denver, CO
- $40,123 USD / year
…varies from semester to semester, depending on the needs of the program. As such, not everyone in the applicant pool for this position will be contacted and/or selected to…
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
Pottstown, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Dollar Tree Stores INC
Valdosta, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Merchandising Assistant Manager
Dollar Tree Stores INC
Bradenton, FL
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 8 mins ago
VR
Epic Ascent Supervisor
Vail Resorts
IN
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 8 mins ago
Chronic Care Manager
SOUTHERN INDIANA COMMUNITY HEALTH CARE
Paoli, IN
…state of Indiana. Supervisor: Enabling Services Director/Office Manager In-office during training period and then could transfer to remote work optional after training. Part- or Full-time…
Added 8 mins ago
Assitant Manager -Quality
nVent
Bangalore, IN
We encourage and support the philanthropic activities of our employees worldwide
Added 8 mins ago
W
Area Manager - Systems (Grocery)
Walmart
AUBURN, IN
- $65,500 to $98,000 USD / year
…subject to change and may be subject to a specific plan or program…
Added 9 mins ago
Area Manager, Amazon Pharmacy
Amazon
Plainfield, IN
find transparent and simple pricing, receive 24/7 customer service support, and have their medications
Added 9 mins ago
Associate Manager, Integration and Test Engineering
L3Harris
Fort Wayne, IN
Work closely with test engineers, manufacturing, chamber operations, program teams, customers, and support organizations to resolve issues and maintain execution flow.
Added 9 mins ago
Assoc Director -Solution Delivery Management, Clinical Operations
Lilly
Indianapolis, IN
…medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work - but it’s work worth doing. If you’re driven by…
Added 9 mins ago
Area Accounting Center Manager
Republic Services
Indianapolis, IN
POSITION SUMMARY: The Area Accounting Center Manager is responsible for leading an effective and efficient Accounting Center team of supervisors and accountants to ensure timely and…
Added 9 mins ago
Commodity Manager, Indirect Purchasing
Allison Transmission
Indianapolis, IN
Leads efforts for supplier analysis and selection processes, make/buy, outsourcing, and transitions. Act as project manager in various types of continuation/product support projects.
Added 9 mins ago
Corporate Real Estate Portfolio Manager
Allison Transmission
Indianapolis, IN
The Corporate Real Estate Portfolio Manager develops and executes a global real estate strategy to support business growth, cost efficiency, and operational performance for Allison’s global…
Added 9 mins ago
Area Sales Manager - Indiana-Illinois Heartland- Ottava Surgical Robotics
J&J Family of Companies
Indianapolis, IN
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…
Added 9 mins ago
BM
Operator 1, Production
Bristol Myers Squibb
Indianapolis, IN
- $31.07 to $37.64 USD / hour
…performs routine execution of a novel Finished Drug Product program manufacturing clinical and commercial‑scale…
Added 9 mins ago
BMV Regional Assistant
State of Indiana
Michigan City, IN
Provide relief and support to the Regional Manager's daily operations.
Added 9 mins ago
Regional Program Manager
National Inventors Hall of Fame
Indianapolis, IN
…and school districts throughout the region. Our best Regional Program Managers are creative challenge solvers who are organized, strategic, and thrive in an autonomous…
Added 9 mins ago
LAN Administrator Intermediate
State of Indiana
Indianapolis, IN
The LAN Administrator Intermediate provides desktop support for IOT and partner agencies at the Indiana Government Center and surrounding downtown Indianapolis area. You will provide a wide…
Added 9 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Indianapolis, IN
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Indianapolis, IN, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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