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Added 3 mins ago
Store Manager Trainee - Bench
Dollar Tree Stores INC
Johnson City, TN
As a Store Manager in Training at Dollar Tree, you’ll engage in on-the-job training to learn how to manage the profitable operations of your assigned store by maintaining a high standard…
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
Erwin, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Dollar Tree Stores INC
Reading, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
VI
Program & Network Manager
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…relationships, coordinate cross-functional activities, and oversee program operations to deliver high-quality experiences. You will leverage data, feedback, and approved technology to…
Added 3 mins ago
DH
Workers' Compensation Program and Claims Manager
Denver Health
Denver, CO
- $94,400 to $145,600 USD / year
Under minimum supervision, the Workers' Compensation and Claims Manager oversees the administration and day-to-day operations of the health system's workers' compensation program, managing…
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
Pottstown, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Dollar Tree Stores INC
Valdosta, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 5 mins ago
G
Nursery Operations Manager Trainee
GPAC
North Dakota
- $75,000 to $85,000 USD / year
The successful candidate will participate in a comprehensive training program designed to develop the operational, personnel management, and leadership skills necessary to eventually…
Added 8 mins ago
VR
Epic Ascent Supervisor
Vail Resorts
IN
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 8 mins ago
Assitant Manager -Quality
nVent
Bangalore, IN
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
Added 8 mins ago
W
Area Manager - Systems (Grocery)
Walmart
AUBURN, IN
- $65,500 to $98,000 USD / year
…subject to change and may be subject to a specific plan or program…
Added 8 mins ago
General Manager
Chipotle Mexican Grill
Richmond, IN
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 9 mins ago
Area Manager, Amazon Pharmacy
Amazon
Plainfield, IN
Area Manager to join us on our journey to make it drastically easier for customers to find,
Added 9 mins ago
Associate Manager, Integration and Test Engineering
L3Harris
Fort Wayne, IN
Work closely with test engineers, manufacturing, chamber operations, program teams, customers, and support organizations to resolve issues and maintain execution flow.
Added 9 mins ago
Assoc Director -Solution Delivery Management, Clinical Operations
Lilly
Indianapolis, IN
The Solution Manager for Clinical Operations serves as the technology delivery partner for one or more clinical solutions supporting key business capabilities across Lilly’s trials. Working…
Added 9 mins ago
ES
Assistant Store Manager
Extra Space Storage
Indianapolis, IN
- $16 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
BM
Operator 1, Production
Bristol Myers Squibb
Indianapolis, IN
- $31.07 to $37.64 USD / hour
…performs routine execution of a novel Finished Drug Product program manufacturing clinical and commercial‑scale…
Added 9 mins ago
BMV Regional Assistant
State of Indiana
Michigan City, IN
Provide relief and support to the Regional Manager's daily operations.
Added 9 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Indianapolis, IN
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 9 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Indianapolis, IN
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 14 mins ago
WI
(USA) Licensed Vision Center Manager - Dual
Walmart Inc.
SC
- $39 to $52 USD / hour
…repairs or replacements to maintain uninterrupted clinical…
Added 21 mins ago
I
Harmony Playhouse Assistant
Interaction
Brattleboro, VT
- $23 USD / hour
The Playhouse does not unlawfully discriminate internally (in its administrative and program operations) or externally (in provision of services) on the basis of race, political…
Added 21 mins ago
I
Harmony Playhouse Manager
Interaction
BRATTLEBORO, VT
- $26 USD / hour
The Brattleboro Littles Alliance does not unlawfully discriminate internally (in its administrative and program operations) or externally (in provision of services) on the basis of race,…
Added 39 mins ago
IS
Construction Manager
INSPYR Solutions
New Albany, OH
- $80 to $90 USD / hour
Escalates key issues quickly to Construction Manager.
Added 41 mins ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Notifies Store Manager of any equipment failure or maintenance/supply needs.

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Indianapolis, IN, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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