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Added 7 mins ago
IS
Program Manager III
INSPYR Solutions
CA
- $56 to $76 USD / hour
We are looking for a Program Manager III to drive complex, cross-functional initiatives across product launches, regulatory and compliance programs, and strategic legal initiatives. This…
Added 13 mins ago
Product Operations Manager II (Voice and Wifi)
GCI Communication Corp
Anchorage, AK
GCI's Product Operations Manager II will be responsible for operational aspects of GCI’s product lines, enhancing customer experience and operational efficiency, and managing the product…
Added 13 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Juneau, AK
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 13 mins ago
Director of Operations, Senior Services
NANA Regional Corporation
Anchorage, AK
Monitor and support the use of NMS management systems and corporate programs, including Labor Optimization, Procurement Initiatives, Affirmative Action, Total Account Management and…
Added 13 mins ago
Senior ALC Developer
Maximus
Juneau, AK
Create, update, test, and maintain IBM ALC programs.
Added 13 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Juneau, AK
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 13 mins ago
M
Senior ALC Developer PART TIME
Maximus
Juneau, AK
- Part-time
Create, update, test, and maintain IBM ALC programs.
Added 13 mins ago
Manager, Field Sales
Wolters Kluwer
Juneau, AK
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 13 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Anchorage, AK
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 13 mins ago
Senior ALC Developer
Maximus
Juneau, AK
Create, update, test, and maintain IBM ALC programs.
Added 13 mins ago
Manager, Enterprise Communications & Channels
Amentum
Juneau, AK
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 17 mins ago
Pharmacy Technician
Pennsylvania CVS Pharmacy, L.L.C.
Red Lion, PA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
Pharmacy Technician
Oregon CVS Pharmacy, L.L.C.
Portland, OR
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
Pharmacy Technician
Oklahoma CVS Pharmacy, L.L.C.
Edmond, OK
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
Shift Supervisor
CVS Albany, L.L.C.
NY
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added 17 mins ago
Shift Supervisor
CVS Albany, L.L.C.
East Hills, NY
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added 17 mins ago
Shift Supervisor
CVS Albany, L.L.C.
Bellmore, NY
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added 17 mins ago
Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Scotch Plains, NJ
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Scotch Plains, NJ
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
Shift Supervisor
New Jersey CVS Pharmacy, L.L.C.
Somerset, NJ
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added 17 mins ago
Shift Supervisor
New Jersey CVS Pharmacy, L.L.C.
Medford, NJ
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added 17 mins ago
Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Elmwood Park, NJ
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
Operations Supervisor
CVS Manchester NH, L.L.C.
Hanover, NH
…through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly,…
Added 17 mins ago
Shift Supervisor
Montana CVS Pharmacy, L.L.C.
Billings, MT
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added 17 mins ago
Pharmacy Technician
Mississippi CVS Pharmacy, L.L.C.
Olive Branch, MS
…necessary requirements, duties may be restricted by the Pharmacy…

Coinbase

Technical Program Manager, Knowledge Systems

Juneau, AK, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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