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VC
Associate Director - Responsible AI
Verizon Communicatio
Colorado Springs, CO
- $126,000 to $242,000 USD / year
…three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work…
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BH
Electric Operations Supervisor
Black Hills Energy
Pueblo, CO
- $31,533 USD / year
…billing issue and power quality complaints.* Assist Operations Manager and Utility Construction Planners with preparation of work orders. Work with the estimating and engineering…
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BH
Data Scientist II, Senior or Principal
Black Hills Energy
Golden, CO
- $31,533 USD / year
Reporting Relationship: Manager, Enterprise Data Science
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BH
Measurement and Corrosion Supervisor
Black Hills Energy
Palmer Lake, CO
- $31,533 USD / year
Reporting Relationship: Director Gas Operations or Manager Measurement and Corrosion
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BH
Data Center Development Manager
Black Hills Energy
Golden, CO
- $31,533 USD / year
The Data Center Development Manager plays a key role in supporting Black Hills Energy's strategic initiatives by supporting data center clients and future growth opportunities. This role…
Added just now
BH
Electric Operations Supervisor
Black Hills Energy
Pueblo, CO
- $31,533 USD / year
…billing issue and power quality complaints.* Assist Operations Manager and Utility Construction Planners with preparation of work orders. Work with the estimating and engineering…
Added just now
TI
Global Commodities Project Manager
Trimble Inc.
Westminster, CO
- $67,700 to $93,200 USD / year
Optimize Global Supply Chains and Cost Efficiency as our Global Commodities Project Manager!
Added just now
OP
Sr. Product Manager, Device & Portfolio Strategy
Otter Products, LLC
Fort Collins, CO
- $31,533 USD / year
Otter Products is currently recruiting a Sr. Product Manager, Device & Portfolio Strategy to join our Product Team! This position is based at our Fort Collins, CO headquarters, working a…
Added 7 mins ago
G
Mechanical Project Manager (HVAC/Plumbing)
GPAC
Schaumburg, IL
- $85,000 to $125,000 USD / year
A prominent commercial and industrial mechanical contractor is searching for a qualified Project Manager to join their team. This company self-performs HVAC, plumbing, and process piping…
Added 7 mins ago
Material Control Supervisor 2nd Shift (5860)
ECOPLASTIC AMERICA CORPORATION
Register, GA
Reports to: General Manager, Material Control
Added 7 mins ago
Material Control Supervisor 1st Shift (5861)
ECOPLASTIC AMERICA CORPORATION
Ellabell, GA
…change based on production demands.)Reports to: Material Control…
Added 7 mins ago
Assembly Supervisor T1 - 1st Shift (5862)
ECOPLASTIC AMERICA CORPORATION
Ellabell, GA
Collaborate with maintenance, quality, and engineering teams to ensure smooth workflow
Added 7 mins ago
Assembly Supervisor T1 - 2nd Shift (5863)
ECOPLASTIC AMERICA CORPORATION
Ellabell, GA
Collaborate with maintenance, quality, and engineering teams to ensure smooth workflow
Added 8 mins ago
Flex First Line Leader- Power
International Paper
Vicksburg, MS
Safety - The Power Shift Manager demonstrates safety leadership, setting the highest standard for safety and holding all team members accountable to it. The Shift Manager is responsible for…
Added 8 mins ago
Flex First Line Leader- Finished Products
International Paper
Vicksburg, MS
Safety - The Finished Products Shift Manager demonstrates safety leadership, setting the highest standard for safety and holding all team members accountable to it. The Shift Manager is…
Added 8 mins ago
Area Process Manager- Power
International Paper
Vicksburg, MS
…recovery boilers, and effluent treatment. The Area Process Manager Power is a leadership position in the Vicksburg Mill’s Utilities department and reports to the Power Business Unit…
Added 8 mins ago
Strategic Segment Proposal Engineer
ABB Inc
Southaven, MS
Added 8 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Jackson, MS
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 8 mins ago
Finance Analyst - South Central District (Entry Level)
Kiewit
Jackson, MS
At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada and Mexico, improving and connecting communities with every…
Added 8 mins ago
Traveling Senior Commissioning Manager - MSG - Dat
Turner Construction
Jackson, MS
…and Plumbing (MEP) teams for MEP scope to assure checklists, engineering documents, and commissioning activities are successfully completed and follow approved test scripts and…
Added 8 mins ago
Project Coordinator/4078/Jackson
Terracon Consultants, Inc.
Jackson, MS
…services and clearances as needed for projects. Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and…
Added 8 mins ago
Senior ALC Developer
Maximus
Jackson, MS
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 8 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Jackson, MS
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 8 mins ago
Mgr, Customer Service Support
Entergy
Jackson, MS
Bachelor's degree in Accounting, Business, Engineering, or equivalent work experience.
Added 8 mins ago
Data Center Facility Operations Area Director
Meta
Jackson, MS
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…

Coinbase

Technical Program Manager, Knowledge Systems

Charleston, WV, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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