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BH
Data Scientist II, Senior or Principal
Black Hills Energy
Golden, CO
- $31,533 USD / year
…outcomes. The Data Scientist II will be dedicated to increasing technical proficiency, staying apprised of the latest industry developments, and evaluating innovative technologies that can…
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UO
Laboratory Sciences Professional
University of Colorado Denver
Aurora, CO
- $46,274 to $58,861 USD / year
…is part of CellSight, the Ocular Stem Cell and Regeneration Program, a cross-disciplinary team of investigators working in a highly collaborative environment with the common goal of…
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BH
Electric Operations Supervisor
Black Hills Energy
Pueblo, CO
- $31,533 USD / year
Essential Functions:* Requires proven management, technical skills, labor/employee relations, cross functional coordination and problem solving, innovative contractor and project…
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TI
Global Commodities Project Manager
Trimble Inc.
Westminster, CO
- $67,700 to $93,200 USD / year
Optimize Global Supply Chains and Cost Efficiency as our Global Commodities Project Manager!
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OP
Sr. Product Manager, Device & Portfolio Strategy
Otter Products, LLC
Fort Collins, CO
- $31,533 USD / year
Otter Products is currently recruiting a Sr. Product Manager, Device & Portfolio Strategy to join our Product Team! This position is based at our Fort Collins, CO headquarters, working a…
Added 3 mins ago
Certified Pharmacy Technician
Hy-Vee Inc
Yankton, SD
Compose original correspondence, follow technical manuals, and evaluate technical data
Added 3 mins ago
Non-Certified Pharmacy Technician
Hy-Vee Inc
Yankton, SD
Compose original correspondence, follow technical manuals, and evaluate technical data
Added 3 mins ago
Non-Certified Pharmacy Technician
Hy-Vee Inc
Yankton, SD
Compose original correspondence, follow technical manuals, and evaluate technical data
Added 4 mins ago
LU
Registered Nurse - RN - Dialysis
LDH USA Liberty Dialysis-Hawaii LLC
Waianae, HI
- $42 to $60 USD / hour
…philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 7 mins ago
MEDICAL ADMINISTRATIVE ASSISTANT
Headquarters, Air Force Reserve Command
Keesler AFB, MS
…administration management expertise to the Aerospace Medicine Enterprise Manager. Provides technical training to reserve personnel in the accomplishment of tasks set forth herein. Provides…
Added 7 mins ago
Service Manager / 288744 / Brandon, MS
Tesla, Inc.
Brandon, MS
Added 7 mins ago
EXPERIENCED DIESEL TRUCK/FLEET MECHANIC
Republic Services
Flowood, MS
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 7 mins ago
Certified Surgical First Assistant - JR102039
Singing River Health System
Ocean Springs, MS
…in exposure, hemostasis, closure, and other intraoperative technical functions that help the surgeon carry out a safe operation with optimal results for the patient. In addition to…
Added 7 mins ago
SAF Specialist
American Red Cross
Biloxi, MS
Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community.…
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PRODUCTION CONTROLLER (AUTOMOTIVE)
Air Education and Training Command
Columbus, MS
…support for vehicle maintenance process. Assists the fleet manager in managing and accounting for vehicle control/inventory programs. Requirements Conditions of Employment Qualifications In…
Added 7 mins ago
Strategic Segment Proposal Engineer
ABB Inc
Southaven, MS
Added 7 mins ago
Winder JR00052345
ABB Inc
Southaven, MS
Added 8 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Jackson, MS
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 8 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Jackson, MS
…offerings at an important point in their evolution. As Portfolio Manager for Knowledge Suite and Pearson Live Training, you will help position these products at the center of enterprise…
Added 8 mins ago
Senior ALC Developer
Maximus
Jackson, MS
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 8 mins ago
Data Center Facility Operations Area Director
Meta
Jackson, MS
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 8 mins ago
Manager, Enterprise Communications & Channels
Amentum
Jackson, MS
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 8 mins ago
M
Senior ALC Developer PART TIME
Maximus
Jackson, MS
- Part-time
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 8 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Jackson, MS
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 8 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Jackson, MS
Support the technical controls for Shadow AI discovery and prevention in partnership with Information Security Engineering, and help business users move to approved, supported AI tools.

Coinbase

Technical Program Manager, Knowledge Systems

Lincoln, NE, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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