Jobs in the United States

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Added 5 mins ago
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Steel Project Manager
GPAC
Seattle, WA
- $75,000 to $115,000 USD / year
…client is seeking a knowledgeable and proactive Steel Project Manager to oversee projects from contract award through final…
Added 6 mins ago
G
Steel Project Manager
GPAC
Spokane, WA
- $75,000 to $115,000 USD / year
…client is seeking a knowledgeable and proactive Steel Project Manager to oversee projects from contract award through final…
Added 8 mins ago
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Research and Development Manager
GPAC
Farmingville, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
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Research and Development Manager
GPAC
Long Island City, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Holbrook, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Nesconset, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Bohemia, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
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Warehouse Manager
GPAC
Sidney, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 10 mins ago
MCU Offshore Project Manager
GE Vernova
Unspecified, MA
…exchanges on offshore wind turbines. As the Offshore MCU Project Manager, you'll take on a strategic leadership role overseeing the full lifecycle of heavy corrective maintenance projects -…
Added 10 mins ago
Deputy Operations Manager
Leidos
Concord, MA
Leidos is looking for an individual to work with the Operations Manager to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This is an exciting…
Added 10 mins ago
Grounds & Maintenance Technician
Tourists
North Adams, MA
…in areas such as groundskeeping, property maintenance, and engineering, in addition to on-going development in these same areas. Other tasks may be assigned based on property needs. Our…
Added 10 mins ago
BM
Production Engineer
Bristol Myers Squibb
Devens, MA
- $40.05 to $48.53 USD / hour
Summary: Reporting to the Director of Downstream Operations, Production Engineer/Scientist 1 of the Single Use Facility is responsible for advancing the biologics pipeline according to…
Added 10 mins ago
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Hotel Manager
Marriott
MEDFORD, MA
- $85,000 to $90,000 USD / year
As Hotel Manager, you will be a key leader responsible for ensuring seamless daily operations while inspiring teams to consistently deliver memorable guest experiences.
Added 10 mins ago
Assistant District Construction Engineer/Design-Build (Civil Engineer V)
State of Massachusetts
Taunton, MA
…review plans, designs, specifications and cost estimates for engineering projects; prepare and/or review reports, studies and analytical data: perform calculations relating to engineering…
Added 10 mins ago
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Customer Success Program Manager - Food
Carrier
Beverly, MA
- $79,000 to $158,000 USD / year
We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of…
Added 10 mins ago
Sustainment Financial Analyst (P2) *HYBRID*
RTX Corporation
tewksbury, MA
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 10 mins ago
Senior Manager - Strategy Analysis (Hybrid)
RTX Corporation
woburn, MA
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 10 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Boston, MA
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 10 mins ago
DevOps Engineer III
Deloitte
Boston, MA
Build and scale modern DevOps capabilities that help clients accelerate delivery, improve reliability, and modernize engineering operations. As a Senior Consultant in Engineering Foundry,…
Added 10 mins ago
Senior Manager AI Model Validation
Manulife
Boston, MA
Support model inventory management, model risk operations and other AI governance processes.
Added 10 mins ago
T
M365 Support Engineer
TEKsystems
Boston, MA
- $40 to $55 USD / hour
…keep at 40 hours) They will be on call every other week. The manager said about 98% of their time will be during core business…
Added 10 mins ago
Territory Manager - Boston, MA - PI Vascular
BD (Becton, Dickinson and Company)
Boston, MA
…the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find…
Added 11 mins ago
Data Center Facility Operations Area Director
Meta
Boston, MA
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 11 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte
Boston, MA
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 11 mins ago
Senior Account Manager - Nuclear Services
GE Vernova
Unspecified, MA · Boston, MA
The Senior Account Manager - Nuclear Services is responsible for leading customer relationships, orders, commitments and customer strategy for the Steam Power Nuclear Services portfolio in…

Coinbase

Technical Program Manager, Knowledge Systems

Boston, MA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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