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Added 2 mins ago
G
Municipal Project Manager
GPAC
Farmington Hills, MI
- $85,000 to $140,000 USD / year
I am partnered with a very successful full-service professional consulting firm and they are seeking a Municipal Project Manager to join their growing team.
Added 5 mins ago
Clinical Specialist, Peripheral Nerve Stimulation (PNS) - Springfield, MO
Medtronic
Springfield, MO
The PNS Clinical Specialist assists the Sales team by providing technical, clinical and educational/training support. Responsibilities include but are not limited to; new patient/customer…
Added 15 mins ago
Charge Registered Nurse - RN
Fresenius Medical Care
Georgetown, SC
Complete Nurse's Technical Training Program/Water Quality Facility Training.
Added 15 mins ago
EC
Associate Production Supervisor
Eaton Corporation
Sumter, SC
- $71,000 to $105,000 USD / year
The expected annual salary range for this role is $71000 - $105000 a year. This position is also eligible for a variable incentive program.
Added 15 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Columbia, SC
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 15 mins ago
EG
Program Manager
Eliassen Group
Columbia, SC
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 17 mins ago
CONTRACT MANAGER
City of New York
New York, NY
…(CHEA), and six months of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: program evaluation, contract…
Added 17 mins ago
Technical Assistance Specialist, Bureau of Alcohol and Drug Use
City of New York
Long Island City, NY
Under general direction from the Overdose Prevention Technical Assistance Manager, with wide latitude for independent initiative and judgment, the Technical Assistance (TA) Specialist will:
Added 17 mins ago
Engineer-In-Charge
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 19 mins ago
Sr. Computational Scientist/Engr.
Triton Systems, Inc.
Chelmsford, MA
…with fewer computational resources. You will guide a small technical team, coordinate with academic and industry collaborators, and work closely with a program manager to plan and execute…
Added 24 mins ago
Entry Level - Heavy Diesel Technician C
Republic Services
Mountain Home, ID
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 24 mins ago
Burley Inspector 3
Idaho Division of Human Resources
Burley, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 24 mins ago
Inspector 3 (Caldwell)
Idaho Division of Human Resources
Caldwell, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 24 mins ago
Inspector 3 Twin Falls
Idaho Division of Human Resources
Twin Falls, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 24 mins ago
MT
Sustainability Data & Process Integration Manager
Micron Technology, Inc.
Boise, ID
- $87,000 to $254,000 USD / year
Lead cross-functional sustainability initiatives requiring strong technical expertise, partner alignment, and program management.
Added 25 mins ago
User Acceptance Testing Program Manager - WEL
Idaho Division of Human Resources
Boise, ID
…Automation Integration Bureau as a User Acceptance Testing (UAT) Program Manager in Boise . You will lead an established team of testers responsible for ensuring that automated processes…
Added 25 mins ago
IT Software Engineer III
Idaho Division of Human Resources
Boise, ID
…(EDIT) team collaboratively supports the systems, agencies, and program groups that support Idaho’s K-20 public education system. Software Engineer III’s provide leadership in the design,…
Added 25 mins ago
EG
Program Manager
Eliassen Group
Boise, ID
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 25 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Boise, ID
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 30 mins ago
Deputy Operations Manager
Leidos
Mafb Gun Annx, AL
…operational risks and modernization opportunities, and translate technical requirements into actionable strategies and recommendations for program leadership and customer…
Added 30 mins ago
Occupational Therapist - Education and Development Intervention Services (EDIS)
ERP International
Maxwell AFB, AL
…the Education and Development Intervention Services (EDIS) program of the 42 Medical Group at Maxwell AFB, AL. Apply online today and discover more about this exceptional employment…
Added 31 mins ago
HVAC Engineer
CBRE
Foley, AL
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Added 31 mins ago
IT Infrastructure Manger – AD/DNS/DHCP
Southern Company
Birmingham, AL
The ALPHA Infrastructure Manager leads Infrastructure Services' Tier 0 infrastructure operations for Active Directory, DNS, and DHCP. This role provides operational ownership and technical…
Added 31 mins ago
Director of Clinical Education (RN)
Diversicare Healthcare Services & Diversicare Ther
Birmingham, AL
Assists with the Continuous Quality Improvement Program as needed.
Added 31 mins ago
Senior Software Product Owner (Agile SAFe)
Leidos
Huntsville, AL
Collaborate closely with the Product Manager to refine features and ensure readiness for Program Increment (PI) planning.

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Columbia, SC, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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