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Principal Technical Product Manager, Data & Platform
GE Aerospace
Greenville, SC
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
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Technical Program Manager, Knowledge Systems
Coinbase
Columbia, SC
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
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Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Columbia, SC
…offerings at an important point in their evolution. As Portfolio Manager for Knowledge Suite and Pearson Live Training, you will help position these products at the center of enterprise…
Added just now
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Columbia, SC
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
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M
Senior ALC Developer PART TIME
Maximus
Columbia, SC
- Part-time
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added just now
Senior ALC Developer
Maximus
Columbia, SC
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added just now
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Columbia, SC
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
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SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Columbia, SC · Spartanburg, SC
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
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AI Operations Administrator - Gravitee - Remote US
SitusAMC
Columbia, SC
Support the technical controls for Shadow AI discovery and prevention in partnership with Information Security Engineering, and help business users move to approved, supported AI tools.
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Data Center Facility Operations Area Director
Meta
Columbia, SC
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
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Manager, Enterprise Communications & Channels
Amentum
Columbia, SC
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
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Senior ALC Developer
Maximus
Columbia, SC
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added just now
EG
Product Manager, Team Digital Products
Eliassen Group
Columbia, SC
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added just now
EG
Program Manager
Eliassen Group
Columbia, SC
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 2 mins ago
CONTRACT MANAGER
City of New York
New York, NY
…(CHEA), and six months of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: program evaluation, contract…
Added 2 mins ago
Technical Assistance Specialist, Bureau of Alcohol and Drug Use
City of New York
Long Island City, NY
Under general direction from the Overdose Prevention Technical Assistance Manager, with wide latitude for independent initiative and judgment, the Technical Assistance (TA) Specialist will:
Added 2 mins ago
Engineer-In-Charge
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 4 mins ago
Sr. Computational Scientist/Engr.
Triton Systems, Inc.
Chelmsford, MA
…with fewer computational resources. You will guide a small technical team, coordinate with academic and industry collaborators, and work closely with a program manager to plan and execute…
Added 9 mins ago
Entry Level - Heavy Diesel Technician C
Republic Services
Mountain Home, ID
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 9 mins ago
Burley Inspector 3
Idaho Division of Human Resources
Burley, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 9 mins ago
Inspector 3 (Caldwell)
Idaho Division of Human Resources
Caldwell, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 9 mins ago
Inspector 3 Twin Falls
Idaho Division of Human Resources
Twin Falls, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 9 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Boise, ID
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 9 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Boise, ID
…offerings at an important point in their evolution. As Portfolio Manager for Knowledge Suite and Pearson Live Training, you will help position these products at the center of enterprise…
Added 9 mins ago
MT
Sustainability Data & Process Integration Manager
Micron Technology, Inc.
Boise, ID
- $87,000 to $254,000 USD / year
Lead cross-functional sustainability initiatives requiring strong technical expertise, partner alignment, and program management.

Coinbase

Technical Program Manager, Knowledge Systems

Boise, ID, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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