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Added 6 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Boise, ID
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 6 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Boise, ID
Added 12 mins ago
Occupational Therapist - Education and Development Intervention Services (EDIS)
ERP International
Maxwell AFB, AL
…the Education and Development Intervention Services (EDIS) program of the 42 Medical Group at Maxwell AFB, AL. Apply online today and discover more about this exceptional employment…
Added 12 mins ago
Sustainment Financial Analyst (P2) *HYBRID*
RTX Corporation
huntsville, AL
…Financial Analyst, reporting directly to the Sustainment Business Manager. You will serve as the lead for active contracts. You will be a strategic business partner to the program…
Added 12 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Montgomery, AL
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 12 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Montgomery, AL
Added 23 mins ago
V
Global Compliance & Privacy Officer
Vontier
Jefferson City, MO
- $147,290 to $200,000 USD / year
+ Develop and maintain the company's global ethics and compliance program.
Added 25 mins ago
Sr. Product Manager, Strategic Growth - Data Capture Technologies & Partnerships
Cardinal Health
Jefferson City, MO
The Data Capture Technologies & Partnerships Senior Product Manager executes against the product portfolio strategy for technology partnerships and owns the data capture technology roadmap…
Added 26 mins ago
Accounting Analyst
BorgWarner Inc.
Auburn Hills, MI
Reporting to the Accounting Manager at BorgWarner’s corporate headquarters, the Accounting Analyst will work across the global organization and gain exposure to a broad range of accounting…
Added 26 mins ago
Technical Project Manager – Battery Energy Systems
BorgWarner Inc.
Auburn Hills, MI
We are seeking a Technical Project Manager to lead the battery system development projects from concept through production launch. This role serves as the lead integrator across…
Added 26 mins ago
Staff Product Engineer
BorgWarner Inc.
Auburn Hills, MI
Creates and maintains program plans through the use of Microsoft Project
Added 27 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Jefferson City, MO
…Will be responsible for professional coaching and mentoring of program team…
Added 46 mins ago
Retail Merchandiser - Walmart
Acosta Group
COLORADO SPRINGS, CO
Collaborate with your direct manager via email, phone, and text.
Added 47 mins ago
Senior GRC Information Security Systems Analyst
Dorsey & Whitney
Denver, CO
…compliance. Reporting directly to the Information Security Systems Manager, you'll lead and support client and pre-contract security assessments, organize and execute internal ISMS audits…
Added 1 hour ago
PP
Cook I (Part-Time)
PIT Pitzer College
United States
- $27.69 USD / hour
- Part-time
Department: Dining Services Supervisor: General Manager
Added 1 hour ago
The Specialist Lead, Records & Contracts
Deloitte
Kansas City, MO
+ Certified Records Manager (CRM) and/or Project Management Professional (PMP) certification desirable
Added 1 hour ago
The Specialist Lead, Records & Contracts
Deloitte
Saint Louis, MO
+ Certified Records Manager (CRM) and/or Project Management Professional (PMP) certification desirable
Added 1 hour ago
Manager Salesforce Applications
Advanced Drainage Systems, Inc.
Hilliard, OH
The Manager, Consumer Applications is responsible for the strategic direction, delivery, support, maintenance, and continuous improvement of the enterprise Salesforce platform and related…
Added 1 hour ago
RN Case Manager
Elara Caring
Wooster, OH
Fleet vehicle program, restrictions apply, or mileage reimbursement.
Added 1 hour ago
EC
HR Manager, IT and Business Performance
Eaton Corporation
Beachwood, OH
- $130,000 to $190,000 USD / year
Eaton’s Corporate Sector division is currently seeking a HR Manager, IT and Business Performance. This position will be based at our Beachwood, Ohio location. Relocation assistance is…
Added 1 hour ago
EC
Senior Counsel, Mergers & Acquisitions
Eaton Corporation
Beachwood, OH
- $200,000 to $250,000 USD / year
Serve as project manager on transactions from the legal perspective, including coordination of advice from other legal team members and outside counsel.
Added 1 hour ago
EC
Regional Manager, Manufacturing Excellence
Eaton Corporation
Beachwood, OH
- $130,000 to $190,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Regional Manager, Manufacturing Excellence. This is a U.S.-based remote position offering the flexibility to work remotely while…
Added 1 hour ago
Merrill Advisor Development Program - Financial Advisor: Northeast Ohio Market
Bank of America
Pepper Pike, OH · Canton, OH
Added 1 hour ago
Street Outreach Program Coordinator
Bellefaire JCB
Cleveland, OH
The Street Outreach Program (SOP) Outreach Coordinator is responsible for implementation and ongoing operations. He/She provides direction, coordination, plus leadership and supervision to…
Added 1 hour ago
Merrill Advisor Development Program - Financial Advisor: Buckeye & Associates Market
Bank of America
Columbus, OH

Coinbase

Technical Program Manager, Knowledge Systems

Montgomery, AL, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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