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Added 1 min ago
Technical Program Manager, Knowledge Systems
Coinbase
Boise, ID
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 1 min ago
M
Senior ALC Developer PART TIME
Maximus
Boise, ID
- Part-time
Lead and contribute to technical architecture, system design, and strategic development planning.
Added 1 min ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Boise, ID
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 1 min ago
EG
Program Manager
Eliassen Group
Boise, ID
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 7 mins ago
Deputy Operations Manager
Leidos
Mafb Gun Annx, AL
Leidos is looking for an individual to work with the Operations Manager to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This is an exciting…
Added 7 mins ago
IT Infrastructure Manger – AD/DNS/DHCP
Southern Company
Birmingham, AL
The ALPHA Infrastructure Manager leads Infrastructure Services' Tier 0 infrastructure operations for Active Directory, DNS, and DHCP. This role provides operational ownership and technical…
Added 7 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Birmingham, AL
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 7 mins ago
Sustainment Financial Analyst (P2) *HYBRID*
RTX Corporation
huntsville, AL
…Financial Analyst, reporting directly to the Sustainment Business Manager. You will serve as the lead for active contracts. You will be a strategic business partner to the program…
Added 7 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
Northrop Grumman
Huntsville, AL
Northrop Grumman’s Defense Systems sector is looking for a Test and Training Qualification/Training Infrastructure System Engineering Manager 3 . This position can be located in Roy, UT,…
Added 7 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Huntsville, AL
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Montgomery, AL
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 7 mins ago
M
Senior ALC Developer PART TIME
Maximus
Montgomery, AL
- Part-time
Lead and contribute to technical architecture, system design, and strategic development planning.
Added 7 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Montgomery, AL
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 7 mins ago
EG
Program Manager
Eliassen Group
Montgomery, AL
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 16 mins ago
Associate/Social Services Specialist (I/II/III)
State of Missouri
Moberly, MO
A foster care case manager performs many essential functions within the child welfare system. They advocate for and assure safety of children, guide biological parents, support relative and…
Added 17 mins ago
Associate/Social Services Specialist (I/II/III)
State of Missouri
Sedalia, MO
A foster care case manager performs many essential functions within the child welfare system. They advocate for and assure safety of children, guide biological parents, support relative and…
Added 19 mins ago
Loads & Dynamics Engineering Manager
The Boeing Company
Hazelwood, MO
…position will report to the Airframe Integrity Team (AIT) Senior Manager on…
Added 20 mins ago
Sr. Product Manager, Strategic Growth - Data Capture Technologies & Partnerships
Cardinal Health
Jefferson City, MO
The Data Capture Technologies & Partnerships Senior Product Manager executes against the product portfolio strategy for technology partnerships and owns the data capture technology roadmap…
Added 21 mins ago
Diesel Technician - $5,000 Sign On Bonus
Republic Services
Pinconning, MI
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 21 mins ago
Technical Project Manager – Battery Energy Systems
BorgWarner Inc.
Auburn Hills, MI
We are seeking a Technical Project Manager to lead the battery system development projects from concept through production launch. This role serves as the lead integrator across…
Added 21 mins ago
Respiratory Therapist Clinical Specialist - 36 Hours Midnight Shift
Henry Ford Health System
Jackson, MI
…care location or patient population. The specialist is the lead or senior practitioner who is responsible administering all forms of care. Works collaboratively with the Respiratory Therapy…
Added 21 mins ago
Engineering Group Manager - Seat Complete
General Motors
Warren, MI
The Seat Complete Engineering Group Manager (EGM) is the technical and people leader responsible for the successful development, integration, and delivery of complete seat systems across…
Added 21 mins ago
Engineer FRIB/NSCL-Continuing
Michigan State University(MSU)
East Lansing, MI
Added 21 mins ago
Director, HR M&A and New Business Enablement
Ford Motor Company
Dearborn, MI
…reports. The Director delivers through influence, cross-functional program leadership, and partnership with enterprise functions, external providers, venture partners, and business…
Added 22 mins ago
Utilization Manager
Tenet Healthcare
Detroit, MI
…degree required for Magnet Hospital Status. Accredited Case Manager (ACM) preferred. Acute hospital case management or supervisory experience preferred. Required skills include demonstrated…

Coinbase

Technical Program Manager, Knowledge Systems

Montgomery, AL, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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