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Added 3 mins ago
Senior Manager, Smart Buildings & Connected Environments - Remote (US)
AECOM
Kansas City, MO
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 8 mins ago
ConvergeCONSUMER, FDE Sales & Delivery Lead_Products & Platforms
Deloitte
Saint Louis, MO
…Development team, acting as the connector and de facto project manager as we roll out client access within the…
Added 8 mins ago
ConvergeCONSUMER, FDE Sales & Delivery Lead_Products & Platforms
Deloitte
Kansas City, MO
…Development team, acting as the connector and de facto project manager as we roll out client access within the…
Added 9 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Jefferson City, MO
+ Engineering & Leadership: Contribute as both an individual contributor and a mentor, guiding teammates within the Cloud Platform Engineering team.
Added 9 mins ago
V
Global Compliance & Privacy Officer
Vontier
Jefferson City, MO
- $147,290 to $200,000 USD / year
+ Develop and maintain the company's global ethics and compliance program.
Added 10 mins ago
Loads & Dynamics Engineering Manager
The Boeing Company
Hazelwood, MO
…position will report to the Airframe Integrity Team (AIT) Senior Manager on…
Added 10 mins ago
Flight Engineering Manager (Guidance Navigation & Control))
The Boeing Company
Hazelwood, MO
The Boeing Defense, Space & Security (BDS) team is seeking a Guidance, Navigation & Control Engineering Manager to join our MQ-25 program in Hazelwood, MO.
Added 11 mins ago
Sr. Product Manager, Strategic Growth - Data Capture Technologies & Partnerships
Cardinal Health
Jefferson City, MO
The Data Capture Technologies & Partnerships Senior Product Manager executes against the product portfolio strategy for technology partnerships and owns the data capture technology roadmap…
Added 11 mins ago
Sr. Project Manager 10611MI-PM
Io Datasphere, Inc.
Warrenville, MI
…and nationwide. Our client is looking for a Senior Project Manager to assist in supporting a multi-year high priority project. The candidate must be comfortable working in a fast paced,…
Added 11 mins ago
Process Engineer - Core Process Owner - Plant 3
Howmet Aerospace
Whitehall, MI
Perform all assigned functions as required by the engineering manager of the core area
Added 12 mins ago
Warehouse Manager
Wacker Chemical Corporation
Adrian, MI
…our team in Adrian, we are looking for you as a(n) Warehouse Manager. The Warehouse Manager is responsible for leading all logistics, warehousing, inventory control, shipping, receiving,…
Added 12 mins ago
Ford Racing Program Management Analyst
Ford Motor Company
Allen Park, MI
Ford Racing production vehicles are developed by teams working across engineering, design, finance, supply chain, manufacturing, and other functions. As a Program Management Analyst, you'll…
Added 12 mins ago
Technical Project Manager – Battery Energy Systems
BorgWarner Inc.
Auburn Hills, MI
We are seeking a Technical Project Manager to lead the battery system development projects from concept through production launch. This role serves as the lead integrator across…
Added 12 mins ago
Staff Product Engineer
BorgWarner Inc.
Auburn Hills, MI
· Proven experience in cross-functional teams (Manufacturing, Engineering , Sales, Global Supply Management, Program Management)
Added 12 mins ago
Program Manager
Roush Enterprises
Livonia, MI
…encouraged? If so, then keep reading. We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for…
Added 12 mins ago
MBSE Systems Tools Developer – Advanced Vehicle Development
General Motors
Warren, MI
…toolchain, lead pilots of new tools, develop integrations with GM engineering systems, and enable teams through training and technical support. This role will connect AVD engineering needs…
Added 12 mins ago
Lead/Studio Design Engineer - Interior Components
General Motors
Warren, MI
…initiative, along with the ability to balance customer needs, engineering requirements, and design…
Added 12 mins ago
Engineering Group Manager - Seat Complete
General Motors
Warren, MI
The Seat Complete Engineering Group Manager (EGM) is the technical and people leader responsible for the successful development, integration, and delivery of complete seat systems across…
Added 12 mins ago
Sr Engineering Designer - Transmissions and Drive Units
General Motors
Warren, MI · Pontiac, MI
…robustness, and manufacturing feasibility. The designer works across engineering, manufacturing, safety, CAE, dimensional engineering, suppliers, and program teams to resolve complex design…
Added 12 mins ago
Engineer FRIB/NSCL-Continuing
Michigan State University(MSU)
East Lansing, MI
Added 12 mins ago
Infrastructure Product Manager / Technical Program Manager
HTC Global Services Inc
Dearborn, MI
Infrastructure Product Manager / Technical Program Manager Overview / Summary
Added 12 mins ago
Senior Product Manager, Health and Telemetry
Ford Motor Company
Dearborn, MI
The Ford Energy Digital Product team is seeking a Sr. Product Manager to lead our telemetry and battery health software. In this role, you'll define the roadmap for the products that…
Added 12 mins ago
Senior Product Manager, Service Enablement
Ford Motor Company
Dearborn, MI
What you'll do... The Ford Energy Digital Product team is seeking a Sr. Product Manager to lead our after-sales service and support tooling. In this role, you'll define the roadmap for the…
Added 12 mins ago
Internal Audit Manager
Ford Motor Company
Dearborn, MI
As Ford Motor Company advances its Ford+ transformation, Internal Audit is seeking a strategic and collaborative Audit Manager to lead risk-based engagements, develop audit talent, and turn…
Added 12 mins ago
Strategy & Transformation Manager
Ford Motor Company
Detroit, MI
As a Strategy & Transformation Manager reporting to the Director of Strategy & Transformation, you will play a key leadership role developing and delivering the business's long-range…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Lansing, MI, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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