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Added 2 mins ago
Senior Architect, Agentic Development, Teradata Cloud Platform
Teradata
Jefferson City, MO
+ Set the direction for agentic development across design, implementation, testing, code review, debugging, and operations, and lead by example with hands-on agentic work in your own…
Added 3 mins ago
A
Production Supervisor Support
Aerotek
Greeley, CO
- $35 to $45 USD / hour
Associate's or Bachelor's degree in Manufacturing, Engineering, Operations Management, Business, or a related field.
Added 4 mins ago
PAS - SharePoint & Power Platform Engineer Consulting Manager- Multiple Locations 1
EY
Saint Louis, MO
In this role, you will lead and deliver enterprise SharePoint Server (on-premises) to Microsoft 365 migrations and build modern SharePoint Online intranets. You will shape target…
Added 6 mins ago
V
Global Compliance & Privacy Officer
Vontier
Jefferson City, MO
- $147,290 to $200,000 USD / year
+ Lead compliance education and initiatives relating to:
Added 7 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Kansas City, MO
…Geothermal Senior Consultant serves as a hands-on technical lead supporting engineering design, technical evaluations, and multidisciplinary integration of utility-scale geothermal surface…
Added 9 mins ago
Manager, GQO - Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Jefferson City, MO
The Manager, GQO - Business Process Continuous Improvement is an important member of Global Quality Operations. This role will play a pivotal role in driving operational excellence through…
Added 9 mins ago
Environmental Program Leader - Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Saint Louis, MO
+ Lead practical training and coaching for site EHS operations, with a focus on common failure modes and effective controls.
Added 9 mins ago
Environmental Program Leader - Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Kansas City, MO
+ Lead practical training and coaching for site EHS operations, with a focus on common failure modes and effective controls.
Added 9 mins ago
Executive FLIGHT DECK Leader - RPCA Part Family
GE Aerospace
Saint Louis, MO
+ Lead Kaizen Events and Genba walks at RPCA plants and suppliers, coaching leaders in real time at the point of work.
Added 9 mins ago
Executive FLIGHT DECK Leader - RPCA Part Family
GE Aerospace
Kansas City, MO
+ Lead Kaizen Events and Genba walks at RPCA plants and suppliers, coaching leaders in real time at the point of work.
Added 9 mins ago
Advisor, Strategic Sourcing Global Products - Portfolio Gap Launch Team
Cardinal Health
Jefferson City, MO
…manufactured. The Advisor collaborates with Marketing, Sourcing, Engineering, Quality, Regulatory, Operations, Logistics, and external suppliers to facilitate the identification, sourcing,…
Added 9 mins ago
Sr. Product Manager, Strategic Growth - Clinical & Procedural Workflows
Cardinal Health
Jefferson City, MO
…role works closely with Platform Product Management teams, Engineering, Architecture, Data & Analytics, Marketing, Customer Success, Sales, Finance, Operations, Quality, Regulatory, and…
Added 9 mins ago
Product Manager, Platform - Moment of Care
Cardinal Health
Jefferson City, MO
…through influence and collaborates with Senior Product Managers, Engineering, Engineering Product Operations, Architecture, Design, Marketing, Customer Success, Sales, Implementation,…
Added 9 mins ago
Sr. Product Manager, Strategic Growth - Supply Chain Intelligence & Workflows
Cardinal Health
Jefferson City, MO
…with no required direct reports. The role works closely with Engineering, Architecture, Data & Analytics, Marketing, Customer Success, Sales, Finance, Operations, Quality, Regulatory, and…
Added 9 mins ago
Sr. Product Manager, Strategic Growth - Data Capture Technologies & Partnerships
Cardinal Health
Jefferson City, MO
This individual contributor leads through influence and has no direct reports. The role works in close partnership with Engineering, Architecture, Engineering Product Operations, Legal,…
Added 9 mins ago
Product Manager, Platform - Interfaces & Web Services
Cardinal Health
Jefferson City, MO
…through influence and collaborates with Senior Product Managers, Engineering, Engineering Product Operations, Architecture, Design, Marketing, Customer Success, Sales, Implementation,…
Added 9 mins ago
SA
Tooling Manager (Job Code: 176957)
SODECIA AUTOMOTIVE DETROIT CORP.
Center Line, MI
- $127,941 USD / year
Responsible for overseeing all tooling operations within the organization, ensuring that all tools, fixtures, and related equipment are developed, maintained, and improved to meet…
Added 9 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
In this high-impact leadership role, you will manage a dedicated cross-functional engineering and technical team (comprising Software Development Engineers, Data Engineers, Salesforce…
Added 9 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
…acquisition, engagement, and long-term membership retention. You will lead a multidisciplinary engineering and product organization - including Product Managers, Software Engineers, Data…
Added 9 mins ago
Machinist - Level 3
Honeywell Technologies
Boyne City, MI
In this role, you will impact the efficiency and quality of our manufacturing processes, contributing to the overall success of our production operations and customer satisfaction.
Added 9 mins ago
Machinist - Level 3
Honeywell Technologies
Boyne City, MI
In this role, you will impact the efficiency and quality of our manufacturing processes, contributing to the overall success of our production operations and customer satisfaction.
Added 9 mins ago
Engineering Tech Analyst
Apex Systems, Inc
Milford, MI
Job Description: Engineering Tech Analyst Location: Milford, Michigan (On-site) Shifts: 1st -- 6AM-4:30PM Start on 1st shift -- 8 weeks to go through training The openings are on the below…
Added 9 mins ago
Warehouse Manager
Wacker Chemical Corporation
Adrian, MI
…Production, Supply Chain, Procurement, Customer Service, Quality, Engineering, Finance, EHSS, and external stakeholders. Key Responsibilities Lead daily receiving, shipping, warehousing,…
Added 9 mins ago
Ford Racing Logistics and Shipping Specialist
Ford Motor Company
Allen Park, MI
Bachelor’s degree in industrial operations, Transportation & Logistics, Supply Chain Management & Information Systems, Applied Engineering Science, Packaging Engineering, or Business Mgmt.
Added 9 mins ago
Ford Racing Program Management Analyst
Ford Motor Company
Allen Park, MI
Ford Racing production vehicles are developed by teams working across engineering, design, finance, supply chain, manufacturing, and other functions. As a Program Management Analyst, you'll…

Coinbase

Technical Program Manager, Knowledge Systems

Lansing, MI, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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