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Added 9 mins ago
EG
Program Manager
Eliassen Group
Cheyenne, WY
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 17 mins ago
Division EHS Manager, HPD
PARKER HANNIFIN CORPORATION
Wickliffe, OH
Position Summary Lead, manage and coordinate all aspects of division goals and objectives in environment, health and safety (EHS).Will report to the general manager and work with their…
Added 17 mins ago
Manager Salesforce Applications
Advanced Drainage Systems, Inc.
Hilliard, OH
The Manager, Consumer Applications is responsible for the strategic direction, delivery, support, maintenance, and continuous improvement of the enterprise Salesforce platform and related…
Added 17 mins ago
EC
HR Manager, IT and Business Performance
Eaton Corporation
Beachwood, OH
- $130,000 to $190,000 USD / year
Eaton’s Corporate Sector division is currently seeking a HR Manager, IT and Business Performance. This position will be based at our Beachwood, Ohio location. Relocation assistance is…
Added 17 mins ago
EC
Regional Manager, Manufacturing Excellence
Eaton Corporation
Beachwood, OH
- $130,000 to $190,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Regional Manager, Manufacturing Excellence. This is a U.S.-based remote position offering the flexibility to work remotely while…
Added 17 mins ago
C
Quality Manager-Data Center
CBRE
New Albany, OH
- $117,000 to $120,000 USD / year
We are looking for a Construction Quality Manager (QM) whowill support our project management and leadership teams by providingmanagerial oversight of the site-level quality assurance and…
Added 17 mins ago
Transmission Project Manager - Project Manager Principal
American Electric Power
New Albany, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 18 mins ago
C
Oracle PeopleSoft FSCM Architect - 00071123321
Cognizant
Cincinnati, OH
- $83,250 to $112,500 USD / year
Lead PeopleSoft Update Manager (PUM) activities, including image deployment and Change Assistant execution.
Added 18 mins ago
Key Account Manager
Worthington Enterprises
Columbus, OH
The Key Account Manager will lead the commercial strategy for assigned accounts, including account planning, opportunity development, pricing and contract alignment, executive relationship…
Added 18 mins ago
Software Engineer Senior Manager - Cross Channel Banker Platform
Wells Fargo
COLUMBUS, OH
Wells Fargo is seeking a forward-thinking, hands-on Software Engineering Senior Manager to lead the modernization of our banker-facing servicing platforms. This role will operate in an…
Added 18 mins ago
S
Traveling Quality Manager - Mission Critical
Shimmick
Columbus, OH · Cincinnati, OH · Cleveland, OH
- $140,000 to $215,000 USD / year
Shimmick is seeking a highly talented Quality Manager to play a key role in delivering a large-scale mission-critical project in Point Pleasant, WV. This position offers the opportunity to…
Added 18 mins ago
EG
Program Manager
Eliassen Group
Columbus, OH
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 27 mins ago
FC
Catalytic Projects Associate (Management Analyst II)
Fairfax County
Fairfax, VA
- $33.73 to $59.02 USD / hour
…contributes to a portfolio of work that includes project and program management, commercial corridor vitality programming, place-based community partnerships, property and lease management…
Added 27 mins ago
FC
HR Enterprise Strategic Initiative Program Manager
Fairfax County
Fairfax, VA
- $52.62 to $92.09 USD / hour
…leader to serve as the HR Enterprise Strategic Initiatives Program Manager. This role reports to Fairfax County’s Human Resources (HR) Director and leads high visibility, countywide human…
Added 27 mins ago
FC
HVAC and Plumbing Quality Control Engineer (Engineer II)
Fairfax County
Fairfax, VA
- $33.73 to $59.02 USD / hour
Experience reviewing AND managing a commercial building HVAC system maintenance, repair, and operations program with over $2M in annual expenses as the lead, primary and accountable…
Added 27 mins ago
FC
Labor Relations Division Director (Human Resources Division Director)
Fairfax County
Fairfax, VA
- $57.04 to $108.38 USD / hour
…including two years of experience as a Senior HR Consultant, program/project manager, or operations supervisor. A master's degree may be substituted for one year of the…
Added 47 mins ago
EG
Program Manager
Eliassen Group
Pierre, SD
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 58 mins ago
SB
Licensed Behavioral Health Program Manager II - Community Outpatient Clinics*
San Bernardino County
San Bernardino, CA
- $53.66 to $75.8 USD / hour
…professionals to apply for the position of Licensed Behavioral Health Program Manager II overseeing Outpatient Community Clinics. This is an exciting leadership opportunity for a…
Added 1 hour ago
Construction Manager- Utility Scale Solar
Aerotek
Las Vegas, NV
…days a week (additional $500 a week) Summary The Construction Manager is responsible for leading on-site construction activities, ensuring tracker systems and associated scopes are…
Added 1 hour ago
BD Support Senior Manager
Orrick Herrington & Sutcliffe LLP
Any US Office · UNAVAILABLE · New York, NY · San Francisco, CA
Develop and retain talent through intentional coaching, a structured training program covering technical BD skills and broader professional skills, and succession planning
Added 1 hour ago
EG
Program Manager
Eliassen Group
Augusta, ME
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 1 hour ago
EG
Program Manager
Eliassen Group
Helena, MT
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 1 hour ago
CO
Business Retention and Small Business Program Manager
City of Fairfax
Fairfax, VA
- $69,465 to $110,952 USD / year
The Business Retention and Small Business Program Manager of Fairfax City Economic Development (FCED) develops, coordinates, and implements business retention and expansion initiatives for…
Added 1 hour ago
NS
Residential Solar Electrician/Crew Lead (Denver-based)
Namaste Solar
Denver, CO
- $35 to $45 USD / hour
Approximately half of residential projects include battery backup systems, requiring strong technical expertise in energy storage installation, commissioning, and jobsite safety. The Crew…
Added 1 hour ago
Diesel Technician C
Republic Services
Metairie, LA
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Cheyenne, WY, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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