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Demand Planning Manager - Tampa, FL
Sonepar
Tampa, FL
We are hiring a Demand Planning Manager to join our team!
Added 4 mins ago
Direct Support Professional
3Rivers, Inc
Gardiner, ME
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Direct Support Professional
3Rivers, Inc
Gardiner, ME
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Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
Added 4 mins ago
MI
Part Time Nabisco Merchandiser
Mondelez International
Machias, ME · Calais, ME
- $19.94 to $21.94 USD / hour
- Part-time
Follow the daily schedule set by the merchandising manager to ensure the most efficient in-store service.
Added 4 mins ago
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Talent Acquisition Intern (Summer 2027)
L. L. Bean, Inc.
Freeport, ME
- $20 to $22 USD / hour
…unforgettable adventure like no other with L.L.Bean’s Summer Internship…
Added 4 mins ago
LL
Retail Marketing & Store Experience Intern (Summer 2027)
L. L. Bean, Inc.
Freeport, ME
- $20 to $22 USD / hour
…marketing and store experience team, supporting the Senior Manager of Store Experience & Visual Merchandising, the Manager of Store Experience & Marketing, and the entire Retail Events…
Added 5 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Auburn, ME
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 5 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Auburn, ME
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 5 mins ago
Professional Billing Manager
Huron Consulting Group
Lewiston, ME
The Manager of Professional Billing Office provides operational leadership for all professional billing and follow up activities for Oncology, Women & Children, and Acute Medicine Service…
Added 5 mins ago
TRANSPORTATION PROJECT MANAGER
Maine Turnpike Authority
Portland, ME
Added 5 mins ago
Retail Territory Manager - Portland, Maine
Stanley Black and Decker
Portland, ME · Gorham, ME · Lewiston, ME
Retail Territory Manager - Portland, Maine - Remote/Field Based
Added 5 mins ago
Clinical Case Manager
Arrow Child and Family Ministries
Tyler, TX
The Clinical Case Manager is responsible for the treatment and coordination of services to foster children and their biological families in conjunction with the foster family.
Added 5 mins ago
EC
RN Case Manager $5,000 Sign On Bonus
Elara Caring
Portland, ME
- $90,000 to $100,000 USD / year
Fleet vehicle program (restrictions apply) or mileage reimbursement.
Added 5 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Augusta, ME
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 5 mins ago
C
Program Manager, EBMS
CBRE
Augusta, ME
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 5 mins ago
Construction Manager, Retail
Meta
Augusta, ME
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
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C
Delivery Manager, Healthcare Payer
Cognizant
Augusta, ME
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
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Principal Portfolio Manager, Infrastructure Development
Meta
Augusta, ME
…Infrastructure team is seeking an experienced Principal Portfolio Manager to serve as the operational backbone of our Energy Infrastructure Investments pillar. This individual will be…
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Manager Strategic Risk Adjustment Programs
Highmark Health
Augusta, ME
…Will be responsible for professional coaching and mentoring of program team…
Added 5 mins ago
Manager, CAM Business Operations Lead
CVS Health
Augusta, ME
The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across…
Added 5 mins ago
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Test Analyst - QNXT
Cognizant
Augusta, ME
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 5 mins ago
Sr Sales Training Manager - East Coast Remote
ThermoFisher Scientific
Augusta, ME
The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the…
Added 5 mins ago
Senior ALC Developer
Maximus
Augusta, ME
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 5 mins ago
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Program Manager, RES (Risk Engineering Solutions)
CBRE
Augusta, ME
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)

Coinbase

Technical Program Manager, Knowledge Systems

Helena, MT, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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