Jobs in the United States

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Added 5 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Auburn, ME
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 5 mins ago
TRANSPORTATION PROJECT MANAGER
Maine Turnpike Authority
Portland, ME
Added 5 mins ago
Engineering Technician II (Construction Inspector II)
Maine Turnpike Authority
Portland, ME
Added 5 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Augusta, ME
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical…
Added 5 mins ago
Manager, GQO – Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Augusta, ME
The Manager, GQO – Business Process Continuous Improvement is an important member of Global Quality Operations. This role will play a pivotal role in driving operational excellence through…
Added 5 mins ago
Principal Portfolio Manager, Infrastructure Development
Meta
Augusta, ME
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta's Infrastructure team is seeking an…
Added 5 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Augusta, ME
…incentive model design; governance and decision rights; process engineering, and metrics design. The incumbent works closely with senior/executive leadership, Physicians and technical staff…
Added 5 mins ago
EM
Entegral Data Analyst Sr.
Enterprise Mobility
Augusta, ME
- $101,500 to $124,400 USD / year
Collaborate with product and engineering teams to optimize data structures and standards for data ingestion
Added 5 mins ago
Senior ALC Developer
Maximus
Augusta, ME
Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
Added 5 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Augusta, ME
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 5 mins ago
Senior ALC Developer
Maximus
Augusta, ME
Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
Added 5 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Augusta, ME
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 5 mins ago
M
Senior ALC Developer PART TIME
Maximus
Augusta, ME
- Part-time
Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
Added 5 mins ago
Manager, Enterprise Communications & Channels
Amentum
Augusta, ME
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
Added 5 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Augusta, ME
- $120,000 to $135,000 USD / year
This is not a traditionalprogram manager role. The core skillset is data -- querying it, modeling it,centralizing it, and making it actionable. Strong operational disciplineensures that…
Added 5 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Augusta, ME
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 5 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Augusta, ME
The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise…
Added 5 mins ago
Data Center Facility Operations Area Director
Meta
Augusta, ME
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 5 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Augusta, ME
- $50 to $55 USD / hour
Partner closely with engineering, design, QA, data, content, marketing, and other teams to deliver digital enhancements from concept through launch.
Added 5 mins ago
EG
Program Manager
Eliassen Group
Augusta, ME
- $75 to $80 USD / hour
8-10+ years of Technology Program Management experience, preferably in data engineering projects.
Added 10 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Helena, MT
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical…
Added 10 mins ago
Manager, GQO – Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Helena, MT
The Manager, GQO – Business Process Continuous Improvement is an important member of Global Quality Operations. This role will play a pivotal role in driving operational excellence through…
Added 10 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Helena, MT
…incentive model design; governance and decision rights; process engineering, and metrics design. The incumbent works closely with senior/executive leadership, Physicians and technical staff…
Added 10 mins ago
EM
Entegral Data Analyst Sr.
Enterprise Mobility
Helena, MT
- $101,500 to $124,400 USD / year
Collaborate with product and engineering teams to optimize data structures and standards for data ingestion
Added 10 mins ago
Principal Portfolio Manager, Infrastructure Development
Meta
Helena, MT
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta's Infrastructure team is seeking an…

Coinbase

Technical Program Manager, Knowledge Systems

Helena, MT, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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