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Added 3 mins ago
Industrial Account Manager – PNW
Stanley Black and Decker
MT
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For…
Added 3 mins ago
Medical Assistant Resident Family Medicine PRN
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Are you interested in advancing your career while helping people live the healthiest lives possible? Are you looking to move your career into a clinical setting and become a Medical…
Added 3 mins ago
Program Supervisor - Area Assistant Fire Management Officer / Northwestern Land Office
State of Montana
Kalispell, MT
…ourselves to these high standards as we are accountable to the people of Montana. * We value and respect each other. * We create collaborative work environments. * We build and maintain…
Added 3 mins ago
Social Work Care Manager - Emergency Department
Intermountain Health
Billings, MT
The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess…
Added 3 mins ago
Social Work Care Manager - Emergency Department
Intermountain Health
Billings, MT
The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess…
Added 3 mins ago
Nurse Manager Emergency Departmennt
Intermountain Health
Billings, MT
Span of control may vary for leaders responsible for complex nursing programs with multi-center or enterprise-wide reach. Variances from established guidelines must be supported by…
Added 3 mins ago
Clinical Program Manager RN - Hybrid
Providence St. Joseph Health
Billings, MT
The Clinical Program Manager RN is responsible for using the evidence, technology, and internal and external consultants, to manage, plan, develop, operationalize organizational needs, and…
Added 3 mins ago
Manager Clinical Team Development
Intermountain Health
Billings, MT
…caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and…
Added 3 mins ago
Charge Nurse NICU
Intermountain Health
Billings, MT
Working with the department manager, the RN Charge Nurse provides leadership and clinical expertise on their respective shift and department. They coordinate unit resources to ensure…
Added 3 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Helena, MT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 3 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Helena, MT
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 3 mins ago
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Test Analyst - QNXT
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Helena, MT
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 3 mins ago
Data Center Facility Operations Area Director
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Helena, MT
…Beyond the region, this role is expected to create capabilities, programs, and operating models that do not exist and force multiply how Facility Operations runs fleet-wide - shaping the…
Added 3 mins ago
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Principal Technical Product Manager, Data & Platform
GE Aerospace
Helena, MT
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 3 mins ago
Manager, Enterprise Communications & Channels
Amentum
Helena, MT
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 3 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Helena, MT
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 3 mins ago
Program Support and Exemption Manager
State of Montana
Helena, MT
Added 8 mins ago
Diesel Technician C
Republic Services
Metairie, LA
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 8 mins ago
Diesel Technician C
Republic Services
Metairie, LA
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
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Medical Assistant/Patient Access Rep - Urgent Care - Metairie - PRN
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Metairie, LA
Exceptional care starts with exceptional people.
Added 8 mins ago
Medical Assistant/Patient Access Rep - Urgent Care - River Ridge - PRN
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Exceptional care starts with exceptional people.
Added 12 mins ago
Senior Technical Program Manager, Engineering Strategy & Business Operations
Keysight Technologies, Inc.
Santa Rosa, CA
We are looking for a Senior Technical Program Manager to lead analysis, scoping and initial planning of high-priority strategic initiatives for HFTC Engineering. The role will initially…
Added 17 mins ago
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Auto Care Center Service Manager
Walmart
MASON CITY, IA
- $20 to $33 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 17 mins ago
Digital Agriculture Extension Lead
Iowa State University
Ames, IA
The OpportunityWe are seeking a Digital Agriculture Extension Lead to lead the people, programs, and partnerships that deliver Iowa State University Extension programming on digital…
Added 17 mins ago
Territory Executive (Cedar Rapids)
Republic Services
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Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Baton Rouge, LA, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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