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Added 2 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
Added 2 mins ago
MI
Part Time Nabisco Merchandiser
Mondelez International
Machias, ME · Calais, ME
- $19.94 to $21.94 USD / hour
- Part-time
Join our Mission to Lead the Future of Snacking AT Mondelēz International
Added 3 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Auburn, ME
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 3 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Auburn, ME
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 3 mins ago
Professional Billing Manager
Huron Consulting Group
Lewiston, ME
The Manager of Professional Billing Office provides operational leadership for all professional billing and follow up activities for Oncology, Women & Children, and Acute Medicine Service…
Added 3 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Augusta, ME
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 3 mins ago
Construction Manager, Retail
Meta
Augusta, ME
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
Added 3 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Augusta, ME
- $130,000 to $153,000 USD / year
Lead end-to-end delivery of healthcare payer transformation initiatives, ensuring alignment with business objectives, program goals, and client expectations.
Added 3 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Augusta, ME
Lead the day-to-day execution of Strategic Risk Adjustment Program engagements taking ownership of the engagement deliverables, resources, and outcomes.
Added 3 mins ago
Manager, CAM Business Operations Lead
CVS Health
Augusta, ME
The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across…
Added 3 mins ago
M
Senior ALC Developer PART TIME
Maximus
Augusta, ME
- Part-time
The Sr. ALC Programmer will provide program analysis, design and development support, maintain source code and modify and/or upgrade code, and conduct testing and debugging, as necessary.
Added 3 mins ago
Manager, Field Sales
Wolters Kluwer
Augusta, ME
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 3 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Augusta, ME
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 3 mins ago
Data Center Facility Operations Area Director
Meta
Augusta, ME
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 3 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Augusta, ME
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 3 mins ago
EG
Program Manager
Eliassen Group
Augusta, ME
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 6 mins ago
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Customer Accounts Manager
Aaron's
Simpsonville, SC
- $14.5 to $15.25 USD / hour
…wide variety of responsibilities as directed by the General…
Added 8 mins ago
Nurse Manager Emergency Departmennt
Intermountain Health
Billings, MT
Additional Details: This Nurse Manager will lead a high-acuity, Level I Trauma Emergency Department serving approximately 40,000 patients annually , with an average daily volume of 110–115…
Added 8 mins ago
Clinical Program Manager RN - Hybrid
Providence St. Joseph Health
Billings, MT
The Clinical Program Manager RN is responsible for using the evidence, technology, and internal and external consultants, to manage, plan, develop, operationalize organizational needs, and…
Added 8 mins ago
Manager Clinical Team Development
Intermountain Health
Billings, MT
…by supporting the development of Medical Assistants (MAs), Lead MAs, and RNs. You’ll serve as a clinical resource, coach, and partner to practice leadership, helping ensure team members are…
Added 8 mins ago
Lead Ophthalmic Technician (.9)
Billings Clinic
BILLINGS, MT
Under general supervision of the Manager, Clinical Coordinator, and/or Director, assists in the delivery of patient care. Works within the scope of licensure or certification. Applies…
Added 8 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Helena, MT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 8 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Helena, MT
Lead the day-to-day execution of Strategic Risk Adjustment Program engagements taking ownership of the engagement deliverables, resources, and outcomes.
Added 8 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Helena, MT
- $130,000 to $153,000 USD / year
Lead end-to-end delivery of healthcare payer transformation initiatives, ensuring alignment with business objectives, program goals, and client expectations.
Added 8 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Helena, MT
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Baton Rouge, LA, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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