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Senior Clinical Specialist Cardiac Rhythm Management - New Orleans, LA
Medtronic
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Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks…
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Technical Program Manager, Knowledge Systems
Coinbase
Baton Rouge, LA
…powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical…
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Baton Rouge, LA
Implement organization-wide processes, standards, tools, and monitoring systems
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EG
Product Manager, Team Digital Products
Eliassen Group
Baton Rouge, LA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
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EG
Program Manager
Eliassen Group
Baton Rouge, LA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 9 mins ago
Technical Delivery Manager - Digital Engineering
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Remote, United States
…products focused on helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This…
Added 9 mins ago
Technical Program Manager, Knowledge Systems
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Des Moines, IA
…powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical…
Added 10 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Des Moines, IA
Support the technical controls for Shadow AI discovery and prevention in partnership with Information Security Engineering, and help business users move to approved, supported AI tools.
Added 10 mins ago
Data Center Facility Operations Area Director
Meta
Des Moines, IA
Implement organization-wide processes, standards, tools, and monitoring systems
Added 10 mins ago
Manager, Enterprise Communications & Channels
Amentum
Des Moines, IA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 10 mins ago
EG
Program Manager
Eliassen Group
Des Moines, IA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 10 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Des Moines, IA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 22 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…Technology Services, you’ll join a 10-week Summer Internship Program and contribute to real-world technology projects that help teams explore, build, test, and responsibly scale AI-enabled…
Added 22 mins ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 22 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Phoenix, AZ
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 28 mins ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
…that same mission of trust and control into the AI era. MCP Manager (MCPM) is our newest product: a governance and management platform for Model Context Protocol (MCP), the emerging…
Added 37 mins ago
Data Center Facility Operations Area Director
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Honolulu, HI
Implement organization-wide processes, standards, tools, and monitoring systems
Added 37 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Honolulu, HI
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 37 mins ago
EG
Program Manager
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Honolulu, HI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 50 mins ago
Sr Manager Strategic Capacity Management
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Johnson & Johnson MedTech is recruiting for a Sr Manager Capacity Management located in Jacksonville, FL!
Added 51 mins ago
Senior Program Manager, Cybersecurity & Technology Risk
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The Senior Program Manager, Cybersecurity & Technology Risk is a strategic program leadership role accountable for driving the planning, governance, execution, and delivery of Citi's…
Added 51 mins ago
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Senior Technical Program Manager
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
We are looking for a passionate, driven, and intellectually curious Technical Program Manager to join the New Technology Engineering (NTE) organization. NTE is responsible for leading the…
Added 51 mins ago
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Senior Program Manager - Cloud Planning
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.

Coinbase

Technical Program Manager, Knowledge Systems

Des Moines, IA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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