Jobs in the United States

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Added 4 mins ago
Medical Assistant/Patient Access Rep - Urgent Care - Metairie - PRN
Ochsner Health
Metairie, LA
Preferred -Completion of a Medical Assistant training program
Added 5 mins ago
Manager, Visual Analytics
Ochsner Health
New Orleans, LA
Added 5 mins ago
Life Sciences CRM Global Delivery Lead
Deloitte
New Orleans, LA
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors,…
Added 5 mins ago
Medical Assistant/Patient Access Rep - Urgent Care - River Ridge - PRN
Ochsner Health
New Orleans, LA
Preferred -Completion of a Medical Assistant training program
Added 5 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Baton Rouge, LA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 5 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Baton Rouge, LA
…Will be responsible for professional coaching and mentoring of program team…
Added 5 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Baton Rouge, LA
Added 8 mins ago
Senior Technical Program Manager, Engineering Strategy & Business Operations
Keysight Technologies, Inc.
Santa Rosa, CA
We are looking for a Senior Technical Program Manager to lead analysis, scoping and initial planning of high-priority strategic initiatives for HFTC Engineering. The role will initially…
Added 14 mins ago
Hotel Night Auditor
Kinseth Hospitality Companies
Iowa City, IA
Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.
Added 14 mins ago
AA
Manager, Contracting
Aegon Asset Management
Cedar Rapids, IA
- $108,000 to $143,000 USD / year
Added 14 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Des Moines, IA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 14 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Des Moines, IA
…Will be responsible for professional coaching and mentoring of program team…
Added 14 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Des Moines, IA
Added 26 mins ago
BH
Solution Architect
Banner Health
Remote, United States
- $51.13 to $85.21 USD / hour
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
Added 26 mins ago
BH
Outpatient Complex Coder
Banner Health
Remote, United States
- $27.35 to $41.03 USD / hour
…training by both the Banner Coding Education team and your hiring manager, with continued support throughout your career…
Added 26 mins ago
SC
Cook - Part Time
Sun Communities
Casa Grande, AZ
- $17 USD / hour
- Part-time
Performs shift opening and closing duties as assigned by the Restaurant Manager such as starting equipment and cleaning of refrigeration units, grill and surrounding area, as well as other…
Added 26 mins ago
SC
Cook
Sun Communities
Casa Grande, AZ
- $17 USD / hour
Performs shift opening and closing duties as assigned by the Restaurant Manager such as starting equipment and cleaning of refrigeration units, grill and surrounding area, as well as other…
Added 26 mins ago
Retail Sales Merchandiser - Grocery
Acosta Group
GILBERT, AZ
Communicate daily with your direct manager via phone, text, and email to proactively address store and market challenges
Added 26 mins ago
Associate Director Registered Nurse Medical Oncology
Banner Health
Gilbert, AZ
…more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability…
Added 26 mins ago
Clinical Procedure Supply Coordinator
Banner Health
Tucson, AZ
…the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of…
Added 26 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…Technology Services, you’ll join a 10-week Summer Internship Program and contribute to real-world technology projects that help teams explore, build, test, and responsibly scale AI-enabled…
Added 27 mins ago
Merrill Advisor Development Program - Financial Advisor: Greater Arizona Market
Bank of America
Phoenix, AZ · Scottsdale, AZ
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 33 mins ago
Software Engineer (AI Agents)
Fluent, LLC
NY · New York, NY
…You are comfortable sitting with a support lead or an account manager, understanding how they actually work, and turning that into something that runs every day. This role is fully remote…
Added 33 mins ago
SH
Senior Case Manager
Shelter House
Fair Oaks, VA
- $58,000 to $64,000 USD / year
Under the supervision of the Assistant Director of Programs, the Senior Case Manager leads a team providing services to families with children and individual adults experiencing or at risk…
Added 53 mins ago
CH
Staff Pharmacist Full Time, PMEL
CVS Health
Lake Worth, FL
- Full-time
…build additional competencies to become ready for a Pharmacy Manager (PM) role. You will be expected to complete a self-paced, collaborative training roadmap with both virtual and hands-on…

Coinbase

Technical Program Manager, Knowledge Systems

Des Moines, IA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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