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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
New Orleans, LA
- $131,000 to $174,000 USD / year
Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
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Customer Experience Management Consultant, Medallia
Deloitte
New Orleans, LA
Lead in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC…
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Executive Supply Chain FLIGHT DECK Leader
GE Aerospace
New Orleans, LA
Lead and execute high-impact lean transformations across all four Supply Chain teams to achieve operating goals using KPI-based performance management
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Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
New Orleans, LA
…wants to work in a collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and…
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Senior Clinical Specialist Cardiac Rhythm Management - New Orleans, LA
Medtronic
New Orleans, LA
…infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support…
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Principal Technical Product Manager, Data & Platform
GE Aerospace
New Orleans, LA
- $152,000 to $222,000 USD / year
…shared demonstration environment. This person will also be the program owner for 8+ platform functions (data products, platform support, predictive models, emerging technology, user-facing…
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Technical Program Manager, Knowledge Systems
Coinbase
Baton Rouge, LA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
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Senior Strategic Program Lead
Coinbase
Baton Rouge, LA
As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys:…
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Software Engineer, Machine Learning RecSys
Meta
Baton Rouge, LA
Lead complex technical or product efforts and provide technical guidance to peers
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Risk Adjustment Strategic Partner
Intermountain Health
Baton Rouge, LA
…is a niche market that requires a specialized skill set to lead and build relationships with provider organizations, clinic leaders, and healthcare providers. This role will coordinate…
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HR Director, Insights
Meta
Baton Rouge, LA
Meta is seeking an HR Director to lead HR business partnership for the Insights organization under Alex Schultz - the analytics, data science, data engineering, and user research teams that…
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Baton Rouge, LA
- $86,000 to $99,000 USD / year
Lead the end-to-end design and delivery of complex healthcare payer applications using Java, Spring Boot, React, and AWS cloud technologies.
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Manager, CAM Business Operations Lead
CVS Health
Baton Rouge, LA
5+ years of experience in healthcare operations, claims, program management, process improvement, or related functions
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Construction Manager, Retail
Meta
Baton Rouge, LA
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
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Mechanical Engineer, Data Center Operations Engineering
Meta
Baton Rouge, LA
Lead technically complex mechanical engineering projects for the facilities infrastructure operations team, working cross-functionally with design teams, construction, field operations,…
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Director - Customer Response Engineering
Trellix
Baton Rouge, LA
Lead the global CRE team. Hire, develop, and retain senior engineers, and set the technical bar.
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C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Baton Rouge, LA
- $86,000 to $99,000 USD / year
Lead the end-to-end design and delivery of complex healthcare payer applications using Java, Spring Boot, React, and AWS cloud technologies.
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Data Center Facility Operations Area Director
Meta
Baton Rouge, LA
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
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Clinical Informaticist
Intermountain Health
Baton Rouge, LA
…intermediate informatics principles, to support and periodically lead moderately complex projects with limited supervision, while continuing to develop clinical understanding and an…
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Manager, Field Sales
Wolters Kluwer
Baton Rouge, LA
Plays a lead role in driving a cross-regional sales team and internal employees to penetrate key accounts and aggressively expand relationships
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Program Manager
Eliassen Group
Baton Rouge, LA
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
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EG
Cloud Engineer
Eliassen Group
Baton Rouge, LA
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
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Senior Manager, Internal and External Reporting
Eliassen Group
Baton Rouge, LA
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 9 mins ago
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ORDER BUILDER (FULL TIME)
Compass Group, North America
Grimes, IA
- $20.02 to $20.52 USD / hour
- Full-time
Why work for Canteen? Because you matter to us. At Canteen, we lead our industry by ensuring that wellness, quality and service are our top priorities when working with our trusted clients.…
Added 9 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have the ability to prioritize well, communicate…

Coinbase

Technical Program Manager, Knowledge Systems

Des Moines, IA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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