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Added 7 mins ago
Infrastructure Engineering Manager (Mainframe Database)
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking an Infrastructure Engineering Manager (Mainframe Database) to lead teams responsible for Db2 and IMS database engineering, infrastructure, administration, and…
Added 7 mins ago
Systems Operations Manager - Platform Front Line
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Systems Operations Manager to lead a Platform Front Line team responsible for the support and delivery of File Transmission technology services.
Added 7 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience…
Added 7 mins ago
EI
Biomedical Technician/BESS - Imaging
ERP International
Phoenix, AZ
- $90,000 to $120,000 USD / year
Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship, OR
Added 7 mins ago
EI
Biomedical Technician/BESS - Info Sys
ERP International
Phoenix, AZ
- $80,000 to $110,000 USD / year
Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
Added 8 mins ago
Boiler Service Development Manager
EMCOR Group
Phoenix, AZ
…turnkey in-house capabilities with design assistance, as well as engineering applications and automated control…
Added 8 mins ago
Onshore Delivery Lead / Scrum Master
Capgemini
Phoenix, AZ
5+ years of experience as a Scrum Master, Delivery Lead, Technical Project Manager, or similar role supporting engineering teams.
Added 8 mins ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 8 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Phoenix, AZ
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 10 mins ago
Associate Manager, Integration and Test Engineering 1
L3Harris Technologies
Fort Wayne, IN
Job Title: Associate Manager, Integration and Test Engineering
Added 14 mins ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
Route technical issues to our Sales Engineer, and to engineering when needed, with clear context and reproduction steps, and keep customers informed until they are resolved.
Added 22 mins ago
Environmental Scientist / Senior Environmental Scientist - Oahu
Hawaiian Electric
Honolulu, HI
Develops, implements, and manages environmental policies, programs, and management systems. Provides regulatory and technical expertise, project and program management in support of the…
Added 22 mins ago
Data Center Facility Operations Area Director
Meta
Honolulu, HI
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 22 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Honolulu, HI
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 22 mins ago
EG
Program Manager
Eliassen Group
Honolulu, HI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 27 mins ago
G
Manufacturing Engineering Manager
GPAC
Butler, WI
- $125,000 to $135,000 USD / year
…assemblies for the medical device industry is hiring a Manufacturing Engineering Manager. This high-impact leader will build out and run the Manufacturing Engineering, Maintenance, and…
Added 35 mins ago
Propulsion Engineering Manager 2
Northrop Grumman
Palm Beach Gardens, FL
Ensure that engineering, program management, and other functional departments are aligned with program/proposal goals and technical and programmatic approaches.
Added 36 mins ago
Supportability Manager 2 (LSA)
Northrop Grumman
Melbourne, FL
Please note this opportunity is contingent on program funding. Start dates are determined after funding confirmation.
Added 36 mins ago
Clinical Specialist II
Abbott
Fort Lauderdale, FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 36 mins ago
B(
Field Service Engineer (Orlando, Melbourne, Jupiter FL)
BD (Becton, Dickinson and Company)
Pensacola, FL
- $28.2 to $45.1 USD / hour
…the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find…
Added 36 mins ago
M
Director of Sales Enablement
Microsoft
United States
- $130,900 to $272,300 USD / year
…customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value…
Added 36 mins ago
M
Senior Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
As a Senior Technical Program Manager, you will bring technical and program leadership to turn AI transformation opportunities into solutions that deliver measurable operational impact.…
Added 36 mins ago
Sr Manager Strategic Capacity Management
J&J Family of Companies
Jacksonville, FL
Johnson & Johnson MedTech is recruiting for a Sr Manager Capacity Management located in Jacksonville, FL!
Added 36 mins ago
Clinical Specialist II, CPT - Jacksonville, FL
Abbott
Jacksonville, FL
Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
Added 36 mins ago
Clinical Associate
Abbott
Jacksonville, FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Phoenix, AZ, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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