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Added 4 mins ago
Store Assistant Manager
Circle K
Martinsville, VA
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 4 mins ago
Trainmaster -5+ years work experience in railroad industry/supervisory duties required.
Genesee & Wyoming
Parker, AZ
Partner with the General Manager and Human Resources on hiring and employee relations according to policies when necessary
Added 4 mins ago
BH
Solution Architect
Banner Health
Remote, United States
- $51.13 to $85.21 USD / hour
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
Added 4 mins ago
BH
Outpatient Complex Coder
Banner Health
Remote, United States
- $27.35 to $41.03 USD / hour
…training by both the Banner Coding Education team and your hiring manager, with continued support throughout your career…
Added 4 mins ago
Retail Sales Merchandiser - Grocery
Acosta Group
GILBERT, AZ
Communicate daily with your direct manager via phone, text, and email to proactively address store and market challenges
Added 4 mins ago
Program Business Operations Manager 2
Northrop Grumman
Chandler, AZ
The Program Business Operations Manager 2 will partner with the Program and Functional Managers to manage all financial, schedule, contractual, and proposal and aspects of the program to…
Added 4 mins ago
MI
Full Time Nabisco Merchandiser/Order Writer
Mondelez International
Scottsdale, AZ
- $17.5 to $18.5 USD / hour
- Full-time
Follow the daily schedule set by the merchandising manager to ensure the most efficient in-store service.
Added 5 mins ago
Clinical Procedure Supply Coordinator
Banner Health
Tucson, AZ
…the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of…
Added 5 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…Technology Services, you’ll join a 10-week Summer Internship Program and contribute to real-world technology projects that help teams explore, build, test, and responsibly scale AI-enabled…
Added 5 mins ago
SG
Merchandiser II - Convenience Stores (Phoenix, AZ)
Southern Glazer's Wine and Spirits
Phoenix, AZ
- $18.5 USD / hour
…a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and…
Added 5 mins ago
Physical Therapist
Veterans Affairs, Veterans Health Administration
Phoenix, AZ
Added 5 mins ago
Psychologist (PTSD)
Veterans Affairs, Veterans Health Administration
Phoenix, AZ
Added 5 mins ago
Area Growth Manager
Primo Brands
Phoenix, AZ
…legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter…
Added 5 mins ago
Boiler Service Development Manager
EMCOR Group
Phoenix, AZ
The Boiler Service Development Manager is responsible for the overall growth, profitability, operational performance, and strategic development of Mesa Energy Systems' Boiler Services…
Added 5 mins ago
Shop Machinist - 1st & 2nd Shift
Metso Outotec
Mesa, AZ
You will report to the Repair Production Manager.
Added 5 mins ago
Transmission Maintenance Lineman (Hotstick Deer Valley) LOMA
Arizona Public Service
PHOENIX, AZ
Completed a Registered Journeyman Lineman Apprenticeship Program or an equivalent training program (as approved by APS T&D Technical & Safety Training) PLUS one year experience as a…
Added 5 mins ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 10 mins ago
Customer Support Manager (Remote)
Central Research
Augusta, GA · Lowell, AR · Washington, DC · Hendersonville, TN · Fairfax, VA · Gallatin, TN
Central Research, Inc. (CRI) is hiring a Customer Support Manager for our Support Services Department which supports our Federal Government contract. The position will be responsible for…
Added 11 mins ago
ET
Contracts Specialist
Energy Trust of Oregon
Portland, OR
- $39.23 to $59.62 USD / hour
…a wide range of services related to contracts and customer program participation and incentive forms, including procurement support, contracts administration, and ensuring our agreements…
Added 11 mins ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
…that same mission of trust and control into the AI era. MCP Manager (MCPM) is our newest product: a governance and management platform for Model Context Protocol (MCP), the emerging…
Added 11 mins ago
Senior Manager of Customer Success
Healthix
NY · New York, NY
JOB TITLE: Senior Manager of Customer Success
Added 11 mins ago
Business Development and Relationship Manager - Gallo Mechanical Service
Gallo Mechanical
Charlotte, NC
Gallo Mechanical Services is seeking a dynamic and skilled Business Development & Relationship Manager to join our team. As a Business Development & Relationship Manager, you will have…
Added 11 mins ago
Resource Operations Manager
Big Spaceship
NY · New York, NY
We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we…
Added 11 mins ago
Senior Manager, In-School Opportunities
Baltimore's Promise
Baltimore, MD
Baltimore’s Promise seeks a Senior Manager, In-School Opportunities. The Senior Manager, In-School Opportunities leads the day-to-day implementation, continuous improvement, and expansion…
Added 11 mins ago
Software Engineer (AI Agents)
Fluent, LLC
NY · New York, NY
…You are comfortable sitting with a support lead or an account manager, understanding how they actually work, and turning that into something that runs every day. This role is fully remote…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Honolulu, HI, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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