Jobs in the United States

25+ jobs

Save this search

Added just now
ET
Contracts Specialist
Energy Trust of Oregon
Portland, OR
- $39.23 to $59.62 USD / hour
…providing a wide range of services related to contracts and customer program participation and incentive forms, including procurement support, contracts administration, and ensuring our…
Added just now
Senior Manager of Customer Success
Healthix
NY · New York, NY
JOB TITLE: Senior Manager of Customer Success
Added just now
Business Development and Relationship Manager - Gallo Mechanical Service
Gallo Mechanical
Charlotte, NC
Gallo Mechanical Services is seeking a dynamic and skilled Business Development & Relationship Manager to join our team. As a Business Development & Relationship Manager, you will have…
Added 1 min ago
VG
Customer Service Lead
Vego Garden
Greater Houston, TX
- From $23 USD / hour
Step in for the Customer Service Manager and/or Supervisor when needed, to maintain operation and service excellence.
Added 9 mins ago
Store Manager in Training - 09259
CVS Health
Waipahu, HI
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative…
Added 9 mins ago
Senior Continuous Improvement Program Manager - Oahu
Hawaiian Electric
Pearl City, HI
Added 9 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Honolulu, HI
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 9 mins ago
Merrill Financial Solutions Advisor - Partially Registered: Silicon Valley Market
Bank of America
Honolulu, HI
…all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership…
Added 9 mins ago
MI
Full-time Nabisco Merchandiser/Order Writer
Mondelez International
Pearl City, HI · Honolulu, HI
- $23 USD / hour
- Full-time
Follow the daily schedule set by the merchandising manager to ensure the most efficient in-store service.
Added 9 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Honolulu, HI
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 9 mins ago
Manager, Enterprise Communications & Channels
Amentum
Honolulu, HI
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 9 mins ago
Environmental Scientist / Senior Environmental Scientist - Oahu
Hawaiian Electric
Honolulu, HI
…systems. Provides regulatory and technical expertise, project and program management in support of the environmental compliance programs, emergency preparedness programs, and other…
Added 9 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Honolulu, HI
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 9 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Honolulu, HI
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 9 mins ago
M
Senior ALC Developer PART TIME
Maximus
Honolulu, HI
- Part-time
Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…
Added 9 mins ago
Senior ALC Developer
Maximus
Honolulu, HI
Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…
Added 9 mins ago
Senior ALC Developer
Maximus
Honolulu, HI
Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…
Added 21 mins ago
ASST INVESTIGATION MANAGER - SES - 79000766
MyFlorida
FT LAUDERDALE, FL
Working Title: ASST INVESTIGATION MANAGER - SES - 79000766
Added 21 mins ago
CH
Staff Pharmacist Full Time, PMEL
CVS Health
Lake Worth, FL
- Full-time
…build additional competencies to become ready for a Pharmacy Manager (PM) role. You will be expected to complete a self-paced, collaborative training roadmap with both virtual and hands-on…
Added 21 mins ago
OR
Wireless Retail Sales Associate - W1029
OSL Retail Services
HOMOSASSA, FL
- $18.5 USD / hour
Deliver a five-star customer service, finding the perfect solutions for every customer
Added 21 mins ago
General Manager
Chipotle Mexican Grill
Aventura, FL
Ensure speed of service, accuracy, and positive guest obsessed experience
Added 21 mins ago
ES
Assistant Store Manager
Extra Space Storage
Yulee, FL
- $16 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 21 mins ago
General Manager
Chipotle Mexican Grill
Okeechobee, FL
Ensure speed of service, accuracy, and positive guest obsessed experience
Added 21 mins ago
T
R2130051 Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead AFB, FL
- Part-time
Collaborate with the HP program Manager and/or Coordinator for implementation of new protocols and guidelines.
Added 21 mins ago
T
Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead, FL
- Part-time
Collaborate with the HP program Manager and/or Coordinator for implementation of new protocols and guidelines.

Coinbase

Technical Program Manager, Knowledge Systems

Honolulu, HI, United States

$148,835 - $175,100 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Apply About employer

Report this job