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Added 5 mins ago
FLEX Senior Program Manager, Corporate Systems
Marriott
Bethesda, MD
Marriott is seeking an experienced FLEX Senior Program Manager, Corporate Systems to lead the end-to-end integration of the Vertex tax engine with Oracle ERP cloud (Payables & Receivables)…
Added 5 mins ago
FLEX Senior Product Manager, Corporate Systems Procurement
Marriott
Bethesda, MD
Marriott is seeking an experienced FLEX Senior Product Manager, Corporate Systems Procurement to own the strategy, roadmap, and delivery of indirect tax integrations across our procurement…
Added 9 mins ago
OR
Wireless Retail Sales Associate - W1029
OSL Retail Services
HOMOSASSA, FL
- $18.5 USD / hour
…exceptional customer experiences and selling cutting-edge mobile…
Added 9 mins ago
General Manager
Chipotle Mexican Grill
Aventura, FL
…with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com…
Added 9 mins ago
General Manager
Chipotle Mexican Grill
Okeechobee, FL
…with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com…
Added 9 mins ago
T
R2130051 Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead AFB, FL
- Part-time
Document work performed, utilization, encounters, referrals, and all other information on the Military’s Electronic Health Record (i.e. AHLTA, MHS GENESIS, etc.) and/or the HP…
Added 9 mins ago
T
Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead, FL
- Part-time
Document work performed, utilization, encounters, referrals, and all other information on the Military’s Electronic Health Record (i.e. AHLTA , MHS GENESIS, etc.) and/or the HP…
Added 9 mins ago
W
Auto Care Center Service Manager
Walmart
MILTON, FL
- $20 to $33 USD / hour
…subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see…
Added 9 mins ago
Director of AI Adoption and Workforce Enablement
AdventHealth
Altamonte Springs, FL
Organization: AdventHealth Information Technology
Added 9 mins ago
Director, Sales Operations & Commercial Excellence
Reyes Holdings
Pompano Beach, FL
Own the enterprise field sales program calendar and sequence rollouts across business units to maximize adoption and minimize conflicts
Added 10 mins ago
Information Technology Support (IT) Cyber Security
Bevilacqua Research Corporation
Panama City, FL
Provide full-time, on-site, non-personnel services of Information Technology (IT) support to the IT Department of the Navy Experimental Diving Unit (NEDU), Panama City, FL.
Added 10 mins ago
Senior Manager, Program Finance
L3Harris
Melbourne, FL
The Assured Mission Networks (AMN) Division is seeking a Senior Manager, Program Finance to play a visible leadership role supporting a critical business area within a fast-paced defense…
Added 10 mins ago
M
Datacenter Security Operations Manager - CTJ - Poly
Microsoft
VA · Manassas, VA · Manassas
- $97,600 to $206,400 USD / year
As a Datacenter Security Operations Manager in CO+I Physical Security, you will be part of a team dedicated to delivering the most trustworthy security program to protect the personnel,…
Added 10 mins ago
Branch Manager Gainesville/Ocala
Wells Fargo
GAINESVILLE, FL · OCALA, FL · BELLEVIEW, FL
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 10 mins ago
Clinical Specialist II
Abbott
Fort Lauderdale, FL
…towards the future, anticipating changes in medical science and…
Added 10 mins ago
Technical Scrum Master
CACI International
Sarasota, FL
Facilitates team communications and updates Agile Program Manager (APM), product owner, product stakeholders, and staff as appropriate
Added 10 mins ago
B(
Field Service Engineer (Orlando, Melbourne, Jupiter FL)
BD (Becton, Dickinson and Company)
Pensacola, FL
- $28.2 to $45.1 USD / hour
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all…
Added 10 mins ago
M
Director of Sales Enablement
Microsoft
United States
- $130,900 to $272,300 USD / year
…experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR…
Added 10 mins ago
Sr Manager Strategic Capacity Management
J&J Family of Companies
Jacksonville, FL
Johnson & Johnson MedTech is recruiting for a Sr Manager Capacity Management located in Jacksonville, FL!
Added 10 mins ago
Clinical Specialist II, CPT - Jacksonville, FL
Abbott
Jacksonville, FL
Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies…
Added 11 mins ago
Clinical Associate
Abbott
Jacksonville, FL
…towards the future, anticipating changes in medical science and…
Added 11 mins ago
MCPP: Recruiter
Trinzic
Jacksonville, FL
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 11 mins ago
Senior Program Manager, Cybersecurity & Technology Risk
Citigroup
Jacksonville, FL
The Senior Program Manager, Cybersecurity & Technology Risk is a strategic program leadership role accountable for driving the planning, governance, execution, and delivery of Citi's…
Added 11 mins ago
Traveling Superintendent 1- Healthcare
J.E. Dunn Construction Company
Tampa, FL
Creates, manages, changes and implements the project’s schedule as needed, in conjunction with the Project Manager.
Added 11 mins ago
M
Senior Technical Program Manager
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
We are looking for a passionate, driven, and intellectually curious Technical Program Manager to join the New Technology Engineering (NTE) organization. NTE is responsible for leading the…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Tallahassee, FL, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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