Jobs in the United States

25+ jobs

Save this search

Added 21 mins ago
Manager, Network Deployment & Support
Meta
Los Lunas, NM
Manager, Network Deployment & Support Responsibilities:
Added 21 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Albuquerque, NM
We are seeking a Product Manager to lead discipline-specialized product clusters across Higher Education’s Careers and Skills.
Added 21 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Albuquerque, NM
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 21 mins ago
Sr Learning Manager
Cengage Group
Albuquerque, NM
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 21 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Santa Fe, NM
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 21 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Santa Fe, NM
Support the technical controls for Shadow AI discovery and prevention in partnership with Information Security Engineering, and help business users move to approved, supported AI tools.
Added 21 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Santa Fe, NM
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 21 mins ago
Manager, Enterprise Communications & Channels
Amentum
Santa Fe, NM
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 21 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Santa Fe, NM
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 21 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Santa Fe, NM
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 21 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Santa Fe, NM
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 21 mins ago
EG
Program Manager
Eliassen Group
Santa Fe, NM
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 22 mins ago
Product Manager
VEHLO
Remote, United States
This role is a dedicated role in our Shop-Ware product. You are Shop-Ware's only product manager, and Shop-Ware is your only product. You will report to the Principal Product Manager for…
Added 24 mins ago
GE
Principal Technical Product Manager, Data & Platform
General Electric Company
United States
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 27 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Providence, RI
- $152,000 to $222,000 USD / year
…supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical…
Added 27 mins ago
EG
Program Manager
Eliassen Group
Providence, RI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 27 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Providence, RI
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 31 mins ago
Lead DevSecOps Engineer
Leidos
Gaithersburg, MD
…Agile Release Train (ART) delivering iterative value across the program. This position supports government programs and requires the ability to obtain and maintain a favorable Public Trust…
Added 32 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Annapolis, MD
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 32 mins ago
EG
Program Manager
Eliassen Group
Annapolis, MD
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 32 mins ago
Technical Recruiter
Internet 2
United States
The Technical Recruiter is part of a dynamic, forward-thinking HR team dedicated to driving organizational success by attracting, engaging, and hiring top-tier talent where quality is more…
Added 39 mins ago
ServiceNow Developer Senior – Electronic Health Records – Remote!
GD Information Technology, Inc.
Remote, United States
Experience supporting federal contract program manager.
Added 46 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Raleigh, NC
- $70 to $80 USD / hour
…communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create…
Added 57 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Raleigh, NC
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 57 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Dallas, TX
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…

Coinbase

Technical Program Manager, Knowledge Systems

Santa Fe, NM, United States

$148,835 - $175,100 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Apply About employer

Report this job