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Added 6 mins ago
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Research and Development Manager
GPAC
Hauppauge, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 7 mins ago
G
Research and Development Manager
GPAC
New Philadelphia, PA
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 7 mins ago
G
Research and Development Manager
GPAC
Buffalo, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 7 mins ago
G
Research and Development Manager
GPAC
York, PA
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Chicago, IL
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Milwaukee, WI
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Rochester, NY
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Boston, MA
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Grand Rapids, MI
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 8 mins ago
G
Research and Development Manager
GPAC
Minneapolis, MN
- $150,000 to $160,000 USD / year
Develop strong cross-functional relationships with the R&D community as well as with Marketing, Sales, Quality, Operations, Engineering, Regulatory, and others.
Added 9 mins ago
Maintenance Program Manager for Stationary Equipment (Program Manager 1/2)
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the Program Manager 1/2, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the…
Added 9 mins ago
Inert Process Engineering First Line Manager (Manufacturing Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
The successful First Line Manager will provide effective personnel management while leading Process Engineering activities. Process Engineering is tasked with the development,…
Added 9 mins ago
Weapons Product Definition Deputy Group Leader (R&D Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
…within the group to include hardware design, fabrication, and engineering practices. This position will require half-time funding on programmatic codes, and you will be expected to conduct…
Added 9 mins ago
Work Execution Manager (Maintenance Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
As the Work Execution Manager (WEM), you will provide technical leadership and day-to-day management for the Workplace Experience work execution team. This highly visible position requires…
Added 9 mins ago
Earth & Environmental Sciences Deputy Division Leader (R&D Manager 5)
Los Alamos National Laboratory
Los Alamos, NM
Education/Experience: Bachelor's degree in science, engineering, or related field and 12 years of related experience or an equivalent combination of education and experience with an…
Added 9 mins ago
Manager of Projects 3
Los Alamos National Laboratory
Los Alamos, NM
…maintain steady progress. You will enforce LANLs conduct of operations policies and programs while mentoring and coaching. Working closely with Project Managers, you will help define the…
Added 9 mins ago
Science/Engineering Program Manager 2/3
Los Alamos National Laboratory
Los Alamos, NM
The Science/Engineering Program Manager provides dedicated programmatic leadership and coordination for the V-14 Data Analysis Team's portfolio of scientific, engineering, software, and…
Added 9 mins ago
Radiation Protection Team Leader (Radiation Protection Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
…Division, the Team Leader (TL) will interact with Facility Operations Directors, Division Leaders, and a wide variety of other managers and employees in support of science and engineering…
Added 9 mins ago
Control Account Manager (Science-Engineer Program Manager 2/3)
Los Alamos National Laboratory
Los Alamos, NM
As a Science-Engineer Program Manager 2-3 (SE-PM 2-3) within the Associate Laboratory Directorate for Weapons Production (ALDWP) you will manage control accounts within the Plutonium…
Added 9 mins ago
Quality Product Verifier (Quality Engineer 1/2)
Los Alamos National Laboratory
Los Alamos, NM
You will contribute to activities and operations in support of quality engineering and product acceptance. This includes data review/interpretation and visual inspections of manufactured…
Added 9 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Albuquerque, NM
…product-adjacent roles such as product management, product operations, UX, analytics, content strategy, engineering, or business…
Added 9 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Albuquerque, NM
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 9 mins ago
Construction Risk Manager
Yearout Mechanical LLC
Albuquerque, NM
Yearout Mechanical is looking for a Construction Risk Manager to join their team in Albuquerque, NM. The Construction Risk Manager identifies, evaluates, and mitigates contractual,…
Added 9 mins ago
Directed Energy Materials Planning and Production Control Manager
AeroVironment
Albuquerque, NM
…manufacturing schedules are aligned with program objectives, engineering requirements, customer commitments, quality standards, and financial targets. The manager partners closely with…
Added 9 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Santa Fe, NM
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…

Coinbase

Technical Program Manager, Knowledge Systems

Santa Fe, NM, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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