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Technical Program Manager, Knowledge Systems
Coinbase
Providence, RI
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 1 min ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Providence, RI
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 1 min ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Providence, RI
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 1 min ago
M
Senior ALC Developer PART TIME
Maximus
Providence, RI
- Part-time
Lead and contribute to technical architecture, system design, and strategic development planning.
Added 1 min ago
EG
Program Manager
Eliassen Group
Providence, RI
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 4 mins ago
Sr Clinical Project Manager
BD (Becton, Dickinson and Company)
Sparks, MD
Lead all aspects of the planning and execution of complex IVD clinical studies, including study timeline development, to ensure that results are completed on time and within budget.
Added 5 mins ago
Battery Technician
C&S Wholesale Grocers, Inc.
Severn, MD
…servicing, will properly label said assets, and will ensure facility lead, manager, supervisor is notified of said issue. Employee will monitor progress of repairs and keep management…
Added 5 mins ago
M
Senior ALC Developer PART TIME
Maximus
Annapolis, MD
- Part-time
Lead and contribute to technical architecture, system design, and strategic development planning.
Added 5 mins ago
Manager III, Network Development Engineering, Bespoke Solutions
Amazon
Jessup, MD
Are you ready to lead a team that builds and scales the automation, tooling, and infrastructure that keeps Amazon running? As a Network Development Engineering Manager, you will own the…
Added 5 mins ago
Lead DevSecOps Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a Lead DevSecOps Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP).…
Added 5 mins ago
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Home Health Registered Nurse (RN)
Trinity Health
Silver Spring, MD
- $36.69 to $58.71 USD / hour
Epic EMR System Streamlined documentation and communication for better care and less stress.
Added 5 mins ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
Define and lead the organization's global cybersecurity vision, aligning it with business objectives, emerging threats, and industry trends.
Added 5 mins ago
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Consumer Reviewer Administrative Manager
St. George Tanaq Corporation
Frederick, MD
- $125,000 to $155,000 USD / year
We are seeking a Consumer Reviewer Administrative Manager to support a Biomedical Research Application Evaluation and Support (BRAES) proposed contract serving the Defense Health Agency…
Added 5 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Annapolis, MD
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 5 mins ago
Senior Mapping Specialist- MD/DE
Medtronic
Annapolis, MD
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Added 5 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Annapolis, MD
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 5 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Baltimore, MD
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 5 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Baltimore, MD
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 5 mins ago
Principal EP Mapping Specialist, CAS- Baltimore
Medtronic
Baltimore, MD
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Added 5 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Baltimore, MD
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 5 mins ago
EG
Program Manager
Eliassen Group
Annapolis, MD
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 6 mins ago
Technical Recruiter
Internet 2
United States
Lead intake meetings with Hiring Managers to define recruitment needs and strategies
Added 10 mins ago
Store Manager - Kay Jewelers - Town Square Las Vegas
Sterling Jewelers Inc.
Las Vegas, NV
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 10 mins ago
Store Manager - Kay Jewelers Outlet - Tanger Outlet Center - Locust Grove
Sterling Inc
Locust Grove, GA
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 19 mins ago
NC Program Management Program Director
Sevita
Shelby, NC
Responsible for managing the services delivered to a designated program or set of programs, and the operation of programs.

Coinbase

Technical Program Manager, Knowledge Systems

Charlotte, NC, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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