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Added 8 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Raleigh, NC
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 8 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Dallas, TX
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 8 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Atlanta, GA
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 8 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Philadelphia, PA
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 8 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
San Antonio, TX
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 8 mins ago
Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)
Spectrum
Houston, TX
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can…
Added 9 mins ago
Security and Compliance Manager
Endex
New York City, NY · Los Angeles, CA · Denver, CO · Austin, TX · San Francisco, CA · Chicago, IL
As a Security and Compliance Manager at Endex, you'll own our security assurance and compliance program: controls, audit readiness, customer diligence and remediation tracking. You'll…
Added 15 mins ago
O
Lead Principal Program Manager
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Senior Principal Technical Program Manager to help drive large-scale infrastructure and operational initiatives supporting OCI’s rapid global…
Added 28 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Montpelier, VT
- $70 to $80 USD / hour
…communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create…
Added 30 mins ago
AC
Contracts Administrator
Aston Carter
Chula Vista, CA
- $46 to $50 USD / hour
…compressors, pumps, replacement components, overhaul services, and technical support for the U.S. Navys surface and submerged fleet. In this role, you review, negotiate, acknowledge, and…
Added 32 mins ago
Sr Learning Manager
Cengage Group
Manchester, NH
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 45 mins ago
Digital S/W Eng Intm Analyst - Officer
Citigroup
Irving, TX
…development outcomes. In doing so, use the right technology to solve technical challenges required to deliver small scale features and functions and / or supporting aspects of a larger…
Added 45 mins ago
Head of Program Management Office, Google Enterprise Network
Google
Austin, TX
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 45 mins ago
Program Manager, Enterprise AI Literacy & Enablement - (E4)
Applied Materials
Austin, TX
Drive measurable capability gains. Instrument every program initiative against a KPI framework that tracks usage and adoption rate, proficiency level by employee tier, time-saved and…
Added 45 mins ago
DevOps Engineer III
Deloitte
Dallas, TX · Houston, TX · Austin, TX
4+ years of experience using infrastructure as code tools, such as Terraform, AWS CloudFormation, or Azure Resource Manager
Added 45 mins ago
T
Engagement Manager II/Data
TEKsystems
Austin, TX
- $105,000 to $150,000 USD / year
In an engagement Manager position, an EM II is expected to have the experience and background to perform all the duties described below for engagements of all service types, including all…
Added 46 mins ago
C
Procurement Senior Manager
CBRE
Austin, TX
- $100,000 to $120,000 USD / year
As a CBRE Procurement Sr. Manager, you'll be responsible for managing a large team of employees responsible for sourcing, negotiating, and managing service provider for outsourced services.…
Added 46 mins ago
Product Marketing Manager, Assoc
Realtor.com
Austin, TX
We’re hiring an Associate Product Marketing Manager for our Client organization to turn approved product stories into finished content. Working from the story and content bill of materials…
Added 46 mins ago
GRC Architect/ Information Security Manager- US
DXC Technology
Austin, TX
Translate business requirements into technical Archer specifications, data models, and workflow designs
Added 52 mins ago
AO
Enterprise Architect
Administrative Office of the Courts
Olympia, WA
- $9,478 to $12,437 USD / month
…instrumental in advancing our emerging Artificial Intelligence (AI) Program, helping establish responsible AI governance, evaluate innovative technologies, and develop strategic roadmaps…
Added 1 hour ago
U
Senior Associate, Global Commercial Enablement, AI Innovation
Uber
New York City, NY · San Francisco, CA · Chicago, IL
- $113,000 to $140,000 USD / year
…defined projects and workflow components, working with your manager and technical partners on prioritization, design decisions, and more complex integrations. Success means delivering…
Added 1 hour ago
SI
Senior Manager, Competitive Intelligence PACE & Agentforce
Salesforce, Inc.
Remote, United States
- $150,100 to $227,000 USD / year
The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Sr. Manager on our scale team. This person will be aligned with the PACE & AFDC Sales…
Added 2 hours ago
T
Lead Java Practice Architect
TEKsystems
Hanover, MD
- $160,000 to $225,000 USD / year
Owns technical direction and outcomes for a program or domain, driving clarity and decisions in ambiguous situations
Added 2 hours ago
T
Senior Data And AI Project Manager
TEKsystems
Boston, MA
- $90 to $110 USD / hour
Strong project, program, and portfolio management leadership skills.
Added 2 hours ago
Technical Assistance & Research Center Associate
United States
Conduct literature and resource reviews; help develop culturally responsive training tools, fact sheets, site snapshots and toolkit content with technical reviewers.

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Bismarck, ND, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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