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Sr Principal Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Morrisville, NC
Strong technical background in Software development or Systems Engineering within an Agile Software development program
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Staff Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Morrisville, NC
Strong technical background in Software development or Systems Engineering within an Agile Software development program
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UH
HCS IT Project Manager - ISD Project Management Office
UNC Health Care
Morrisville, NC
- $44.56 to $64.06 USD / hour
● Bachelor’s degree in Business Administration, Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
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Store Supervisor (40) North Mt. Pleasant
TD Bank, N.A.
Mount Pleasant, SC
…Customer and Sales objectives. In the absence of any other manager, the role is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations.…
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Electrical Engineer - Power System Protection (Transmission) Job Details | Black & Veatch Family of Companies
Black & Veatch
Cary, NC
Continues developing knowledge and may provide guidance and direction on design guides, standards, systems, applicable engineering codes and B&V policies. Provides technical guidance to…
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Health System Specialist
Veterans Affairs, Veterans Health Administration
Fayetteville, NC
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Sr Sales Training Manager - East Coast Remote
ThermoFisher Scientific
Greenville, NC · Wilmington, NC
The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the…
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Sales Representative I , Spine -Asheville, NC
Medtronic
Asheville, NC
…ecosystem of spinal implants, navigation and robotic guidance systems, advanced imaging, and data-driven planning tools for complex spine and cranial procedures. Platforms such as AiBLE™…
Added 1 min ago
Personal Lines Assistant Account Manager
Hub International
Greensboro, NC
The Personal Lines Assistant Account Manager is responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies,…
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PATIENT FOOD SERVICE MANAGER
Compass Group, North America
Greensboro, NC · Durham, NC · Winston Salem, NC
…services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create…
Added 1 min ago
IB
Senior Manager, Sales Strategy Planning
ITG Brands
Greensboro, NC
- $138,417 to $184,555 USD / year
The Sales Strategy & Planning Sr. Manager plays a critical role in the design and delivery of integrated sales strategies that translate commercial priorities into actionable plans for…
Added 1 min ago
UH
RN Clinical Nurse II - Cardiac Intensive Care (CICU)
UNC Health Care
Raleigh, NC
- $34.22 to $48.38 USD / hour
Provides competent clinical nursing care consistent with professional standards. Reporting and accountable to the Nurse Manager/Director, the Clinical Nurse is responsible for coordinating…
Added 1 min ago
Cyber Security Manager - Diego Garcia
Amentum
Raleigh, NC
The FRCS Cybersecurity Manager will install, configure, calibrate, operate, and maintain hardware and software of IT, and OT of FRCS. The FRCS Cybersecurity Manager will employ user access…
Added 1 min ago
C
Program Manager, EBMS
CBRE
Raleigh, NC
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
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T
Information Security Engineer
TTEC
Raleigh, NC
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
Added 1 min ago
Senior Proposal Manager
Maximus
Raleigh, NC
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…
Added 1 min ago
C
Test Analyst - QNXT
Cognizant
Raleigh, NC
- $70,000 to $92,000 USD / year
…analytics to ensure high-quality delivery for critical healthcare…
Added 1 min ago
Systems Administrator – Kiteworks
SitusAMC
Raleigh, NC
Configure and maintain monitoring, alerting, and performance baselines for business-critical systems, and perform capacity planning and tuning to prevent delays and outages. Other…
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Manager Strategic Risk Adjustment Programs
Highmark Health
Raleigh, NC
…Will be responsible for professional coaching and mentoring of program team…
Added 1 min ago
EC
Offer Manager - Brightlayer Energy
Eaton Corporation
Raleigh, NC
- $146,000 to $215,000 USD / year
Eaton’s ES AMER Sector Integration division is currently seeking a Offer Manager - Brightlayer Energy.
Added 1 min ago
Construction Manager, Retail
Meta
Raleigh, NC
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
Added 1 min ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Raleigh, NC
Added 1 min ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Raleigh, NC
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 1 min ago
Manager, Enterprise Communications & Channels
Amentum
Raleigh, NC
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 1 min ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Raleigh, NC
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Carson City, NV, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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