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Added 9 mins ago
Security and Compliance Manager
Endex
New York City, NY · Los Angeles, CA · Denver, CO · Austin, TX · San Francisco, CA · Chicago, IL
As a Security and Compliance Manager at Endex, you'll own our security assurance and compliance program: controls, audit readiness, customer diligence and remediation tracking. You'll…
Added 15 mins ago
O
Lead Principal Program Manager
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Senior Principal Technical Program Manager to help drive large-scale infrastructure and operational initiatives supporting OCI’s rapid global…
Added 21 mins ago
Account Manager - Commercial HVAC
EMCOR Group
Reno, NV
The Account Manager position involves building and maintaining relationships with clients in various vertical markets to increase sales and profits. They keep clients informed about…
Added 30 mins ago
TC
Document Specialist - Pecos County, Texas
TRC Companies, Inc.
Houston, TX
- $27 to $35 USD / hour
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 30 mins ago
TC
Document Specialist - Pecos County, Texas
TRC Companies, Inc.
San Antonio, TX
- $27 to $35 USD / hour
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 30 mins ago
TC
Document Specialist - Pecos County, Texas
TRC Companies, Inc.
Dallas, TX
- $27 to $35 USD / hour
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 30 mins ago
TC
Document Specialist - Pecos County, Texas
TRC Companies, Inc.
Austin, TX
- $27 to $35 USD / hour
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 30 mins ago
TC
Document Specialist - Pecos County, Texas
TRC Companies, Inc.
Midland, TX
- $27 to $35 USD / hour
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 31 mins ago
Project Manager - Land/ROW - Pecos County, Texas
TRC Companies, Inc.
Midland, TX
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 31 mins ago
Project Manager - Land/ROW - Pecos County, Texas
TRC Companies, Inc.
Houston, TX
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 31 mins ago
Project Manager - Land/ROW - Pecos County, Texas
TRC Companies, Inc.
Austin, TX
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 31 mins ago
Project Manager - Land/ROW - Pecos County, Texas
TRC Companies, Inc.
Dallas, TX
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 31 mins ago
Project Manager - Land/ROW - Pecos County, Texas
TRC Companies, Inc.
San Antonio, TX
…and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities…
Added 43 mins ago
Development Project Engineer
Quality Technology Services, LLC
Wilmer, TX
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven…
Added 44 mins ago
Project/Field Superintendent - Borger
EMCOR Group
Borger, TX
…government regulations, customer requirements, and SIC’s safety…
Added 44 mins ago
Project Manager, NERC Regulation Compliance I/Sr (Position can be located in Albuquerque, NM or Alvin, TX)
TXNM Energy
Alvin, TX
NERC Critical Infrastructure Protection (CIP) experience strongly preferred. Experience with NERC Operations & Planning (O&P) and/or willingness to learn and project manage a subset of NERC…
Added 44 mins ago
BeyondTrust PAM Engineer
Cognizant
Coppell, TX
We are seeking an experienced BeyondTrust Privileged Access Manager to lead the delivery and ongoing operations of enterprise Privileged Access Management services. This role will focus on…
Added 45 mins ago
Digital S/W Eng Intm Analyst - Officer
Citigroup
Irving, TX
…features and functions and / or supporting aspects of a larger program…
Added 45 mins ago
Lead Industrial Hygiene
Bechtel Corporation
Houston, TX
Leads the industrial hygiene (IH) program for the project, anticipating, recognizing, evaluating, and controlling chemical, physical, biological, and ergonomic health hazards associated…
Added 45 mins ago
Clinical Research Nurse
Houston Methodist
Houston, TX
…research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements clinical research patient care via the research protocol. This…
Added 45 mins ago
Trainee Affairs Coordinator
Houston Methodist
Houston, TX
Works directly with Clerkship Directors, Manager for undergraduate medical education, and the medical students to facilitate all aspects of the undergraduate medical education program. This…
Added 45 mins ago
Senior Technical Program Manager, CDN and Edge Security
Google
Addison, TX · Austin, TX
Share Senior Technical Program Manager, CDN and Edge Security
Added 45 mins ago
Head of Program Management Office, Google Enterprise Network
Google
Austin, TX
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 45 mins ago
DevOps Engineer III
Deloitte
Dallas, TX · Houston, TX · Austin, TX
4+ years of experience using infrastructure as code tools, such as Terraform, AWS CloudFormation, or Azure Resource Manager
Added 46 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Austin, TX
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Carson City, NV, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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