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Added 1 min ago
R
Enterprise Demand Generation Marketing Manager
Runway
San Francisco, CA
- $100,000 to $180,000 USD / year
We're hiring an Enterprise Demand Generation Marketing Manager to build and run the programs that fill our pipeline. You'll own campaigns across paid media, webinars, account-based…
Added 4 mins ago
AI Memory Business Manager, Data & Analytics
Micron Technology
Boise
JR115810 AI Memory Business Manager, Data & Analytics
Added 6 mins ago
SW
(USA) Senior Manager, Finance
Sam's West, Inc.
United States
- $90,000 to $180,000 USD / year
Role summary: We are seeking a highly analytical, results-driven Senior Manager to join the Sam’s Club FP&A team. This individual contributor will play a critical role in driving financial…
Added 11 mins ago
GV
Senior Manager - Engineering Capability & Transformation Leader (m/f)
GE Vernova
Charleroi, PA
- $162,900 to $244,000 CAD / year
This is a program architect role for someone who can hold strategy and execution simultaneously to leverage the existing talent ecosystem to build engineering-specific solutions and drive…
Added 11 mins ago
Sr. Trial Manager, Early Development, Oncology
J&J Family of Companies
Spring House, PA
Purpose: The Sr Trial Manager Early Development is responsible for the local management of a trial in one or more countries acting as the primary point of contact at a country level for…
Added 11 mins ago
Manager, Enterprise Communications & Channels
Amentum
Harrisburg, PA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 12 mins ago
NOVA Program Manager
Hartford Steam Boiler Inspection and Insurance Company
Wayne, PA
The AI & Technology Strategy & Enablement Manager leads the development and execution of the Service Operations technology, AI, automation, and innovation agenda. NOVA (New Operations Value…
Added 12 mins ago
Director Product Management - HW Platforms
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
This is an in-person role based in the United States. As a Product Manager on the Platform team, you will own the product strategy, roadmap, and business execution for one or more platform…
Added 13 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Harrisburg, PA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 13 mins ago
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Test Analyst - QNXT
Cognizant
Harrisburg, PA
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 13 mins ago
Principal Portfolio Manager, Infrastructure Development
Meta
Harrisburg, PA
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta's Infrastructure team is seeking an…
Added 13 mins ago
H
Personal Systems Business Planning Manager
HP
Spring, TX · Spring
- $130,700 to $185,000 USD / year
Develops recommendations from complex data and business analysis and formulates them into business plans.
Added 13 mins ago
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Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX · Fort Collins · Spring
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 13 mins ago
Digital Delivery Manager
GlaxoSmithKline LLC
Philadelphia, PA
Added 14 mins ago
Legal Operations & Analytics Manager
ICW Group
Philadelphia, PA
The Legal Operations & Analytics Manager is responsible for the strategic management of ICW Group's outside (panel) counsel network across all lines of business. This role monitors the…
Added 14 mins ago
Senior Immunology Sales Specialist, Dermatology (Akron, OH) – Johnson & Johnson Innovative Medicine
Janssen Biotech, Inc. Legal Entity
Akron, OH · Marion, OH
Added 14 mins ago
Senior Manager, Clinical & Statistical Programming (CS&P) Methodology
Janssen Research & Development, LLC Legal Entity
Raritan, NJ · Titusville, NJ · Spring House, PA
We are searching for the best talent for our Senior Manager, Clinical and Statistical Programming (C&SP) Methodology position, to be based in Raritan, NJ; Titusville, NJ; or Spring House,…
Added 19 mins ago
KC
Sales Account Manager
KLA Corporation
Austin, TX
- $129,400 to $220,000 USD / year
Drive impact. Build partnerships. Win where technology meets strategy. We are looking for a Technical Sales Account Manager who thrives at the intersection of sophisticated engineering and…
Added 20 mins ago
Sr Analyst, Contract Implementation & Audit
Baxter Healthcare Corporation
Deerfield, IL
Ensure timely progression of assigned work by proactively managing priorities, tracking dependencies, surfacing risks, and proactive communication with manager and stakeholders.
Added 30 mins ago
VP, Paid Media
Buyerlink
Beverly Hills, CA
3+ years in paid social performance marketing, and still hands-on in Meta Ads Manager today (i.e. personally building, launching, and optimizing campaigns in Meta)
Added 31 mins ago
Sr. technical product manager- Collaboration Engineering & Enterprise Ai
Starbucks Coffee Company
Nashville
We are seeking a Senior Technical Product Manager to help deliver secure, scalable enterprise AI and collaboration experiences across Microsoft 365 and Azure. This role partners closely…
Added 33 mins ago
Senior Compensation Partner, Sales & Marketing
Autodesk
CO · OR · Denver, CO · Portland, OR · BC, CA · ON, CA · Denver · Portland
Translate complex compensation data into clear narratives for executive decision-making, including pool modeling, budget impact, and program effectiveness for the COO Sales population
Added 34 mins ago
H
Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 36 mins ago
Sales Manager, SOHO
RingCentral Inc.
Denver, CO
This is where you and your skills come in. We’re currently looking for: a SOHO Sales Manager to lead, mentor, and develop a high-performing team of Account Executives focused on the Small…
Added 37 mins ago
Health IT Strategy – Epic and EHR Modernization Senior Manager
Accenture LLP Company
NY
…countries, we are at the forefront of leveraging technology, data, AI, and innovation to drive meaningful change. Our blend of industry expertise, leadership in cloud, data, and AI, and a…

Coinbase

Technical Program Manager, Knowledge Systems

Harrisburg, PA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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