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Added 1 min ago
Solutions Engineer, DroneDeploy
Procore Technologies, Inc.
TX
You will report to the Manager, Solutions Engineering and will be based in our San Francisco, CA or Austin, TX offices, or any designated Procore / DroneDeploy office hub. This role follows…
Added 1 min ago
JC
8952 - Safety Technician (Roads & Parks)
Jackson County
Medford, OR
- $28.87 to $38.62 USD / hour
Jackson County Roads & Parks is looking for a motivated, people-oriented Safety Technician to support five divisions: Roads, Engineering, Parks, Fleet Maintenance, and Administration.
Added 2 mins ago
AI/ML Computational Science Associate Manager
Accenture LLP Company
United States
…Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve…
Added 2 mins ago
Group/Life Insurance Management Consulting Senior Manager
Accenture LLP Company
United States
Align business, operations, architecture, data, engineering, risk, change, and delivery teams
Added 3 mins ago
SR
Product Manager, Trust & Safety
Sunday Robotics
Redwood City, CA
- $180,000 to $250,000 USD / year
- Work with engineering to define and track safety test coverage for every subsystem. Ensure firmware and software releases are validated against safety requirements before OTA.
Added 4 mins ago
Director, Global Supply Center Strategy & Growth
Thermo Fisher Scientific
Carlsbad, CA · Waltham, MA · Pittsburgh, PA
Success requires a general manager mindset, strong commercial judgment, digital and technology fluency, and the ability to build and lead a high-performing global team while influencing…
Added 4 mins ago
Director of Centralized Catering Operations
Compass Group
Mountain View, CA
Leverage AI tools and data analytics as active resources for predictive demand forecasting, intelligent labor scheduling, waste tracking, and workflow automation
Added 4 mins ago
WI
(USA) Director, Product Management
Walmart Inc.
United States
- $130,000 to $260,000 USD / year
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale,…
Added 4 mins ago
WU
(USA) Staff, Product Manager - WMC Data Foundation
Wal-Mart.com USA, LLC
United States
- $132,000 to $264,000 USD / year
As a Staff Product Manager, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. This role requires deep…
Added 8 mins ago
Engineering Manager
Fortive
Remote, United States
Ready to turn your engineering experience into leadership impact?
Added 8 mins ago
Engineering Manager
Fortive
Remote, United States
Ready to turn your engineering experience into leadership impact?
Added 8 mins ago
Manager, Application Architecture
Fortive
Remote, United States
ServiceChannel is looking for a hands-on Manager of Application Architecture to lead a global team of Application Architects while driving the technical direction of our SaaS platform.
Added 10 mins ago
Senior Cost Manager / Quantity Surveyor – Data Center Construction
Turner & Townsend
Fayetteville, GA
Turner & Townsend are looking for an experienced Senior Cost Manager to act as the key day-to-day client interface, delivering cost management services across a large-scale data center…
Added 10 mins ago
Senior Cost Control Manager – Data Center Construction
Turner & Townsend
Fayetteville, GA
Turner & Townsend are looking for an experienced Senior Cost Manager to act as the key day-to-day client interface, delivering cost management services across a large-scale data center…
Added 10 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Indianapolis, IN
Turner & Townsend are looking for an experienced Senior Cost Manager to act as the key day-to-day client interface, delivering cost management services across a large-scale data center…
Added 10 mins ago
Senior Cost Manager / Quantity Surveyor – Data Center Construction
Turner & Townsend
Atlanta, GA
Turner & Townsend are looking for an experienced Senior Cost Manager to act as the key day-to-day client interface, delivering cost management services across a large-scale data center…
Added 10 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Louisville, KY
Turner & Townsend are looking for an experienced Senior Cost Manager and/or Quantity Surveyor to act as the key day-to-day client interface, delivering cost management services across a…
Added 10 mins ago
Senior Cost Control Manager – Data Center Construction
Turner & Townsend
Atlanta, GA
Turner & Townsend are looking for an experienced Senior Cost Control Manager to act as the key day-to-day client interface, delivering cost management services across a large-scale data…
Added 10 mins ago
Senior Cost Manager / Quantity Surveyor – Data Center Construction
Turner & Townsend
Van Wert, OH
Turner & Townsend is looking for an experienced Senior Cost Manager and/or Quantity Surveyor to join our growing U.S. team and support the delivery of a large-scale, complex data center…
Added 10 mins ago
Senior Cost Manager / Quantity Surveyor – Data Center Construction
Turner & Townsend
Fort Wayne, IN
Turner & Townsend is looking for an experienced Senior Cost Manager and/or Quantity Surveyor to join our growing U.S. team and support the delivery of a large-scale, complex data center…
Added 11 mins ago
Product Manager- Manufacturing Vision & Quality Systems
Sandalwood Engineering & Ergonomics
Redford, MI
We’re currently looking for a Product Manager to join our growing team of engineering and ergonomics professionals at Sandalwood Engineering & Ergonomics. This role will lead the strategy,…
Added 12 mins ago
Sr. Analyst, Inventory Solutions
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
…key inventory management improvement initiatives and provide data driven insight and resolution recommendations. They will serve as a central point of contact IPR and logistics, lead…
Added 12 mins ago
Senior Operations Business Analyst – Capital Fire Protection
HOME DEPOT U.S.A., INC.
United States
…trends, improve service delivery, optimize spend, and support data-driven…
Added 13 mins ago
AC
Purchasing Associate
Aston Carter
Riverside, CA
- $28 to $33.5 USD / hour
…with multiple departments including purchasing, operations, engineering, and production. Initially starting with indirect purchasing, there is potential to transition to direct purchasing…
Added 13 mins ago
AC
Communications Manager
Aston Carter
Saint Paul, MN
- $40.87 to $45.67 USD / hour
We are seeking an experienced Communications Manager to lead and execute strategic internal communications initiatives for a growing organization within the engineering and technical…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Trenton, NJ, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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