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Mechanical Engineer Intern
Systems Planning and Analysis
Arlington, VA
- $25 to $32 USD / hour
SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent…
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SP
Program Analyst (Maritime Plaza)
Systems Planning and Analysis
Washington, DC, DC · Washington, DC
- $105,000 USD / year
…Center, and the Department of Energy (DOE), among others. Our support across our client base is expanding rapidly and encompasses important services, such as data analytics and…
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SP
Electrical Engineer
Systems Planning and Analysis
Dahlgren, VA
- $80,000 USD / year
…management, acquisition and contracting, systems and digital engineering, software development, test and evaluation, sustainment and life‑cycle management, cybersecurity,…
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Detailer III
Momentum Power
Oklahoma City, OK
Coordinate with Engineering and other departments to resolve technical questions and ensure project requirements are met.
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Civil Professional Engineer (PE)
GPAC
Charlotte, NC
- $100,000 to $130,000 USD / year
We are seeking a licensed Civil Professional Engineer (PE) to join our growing civil engineering division of our multi-disciplinary firm. The successful candidate will lead the design and…
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Engineer-in-Training (EIT) - Land Development
GPAC
Charlotte, NC
- $75,000 to $100,000 USD / year
Perform engineering calculations and assist with technical analysis
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Transportation Engineer
GPAC
Charlotte, NC
- $80,000 to $130,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
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Project Manager, PE - Land Development
GPAC
Charlotte, NC
- $100,000 to $165,000 USD / year
Mentor and guide junior engineers and technical staff
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Water-Wastewater Engineer
GPAC
Charlotte, NC
- $80,000 to $130,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
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Civil Design Engineering
GPAC
Alexandria, LA
- $58,800 to $108,200 USD / year
Prepare design documents, engineering calculations, technical reports, and permit applications.
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Civil Design Engineering
GPAC
Metairie, LA
- $68,300 to $124,800 USD / year
Prepare design documents, engineering calculations, technical reports, and permit applications.
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Sr Structural Engineer
GPAC
Port Saint Lucie, FL
- $140,000 to $170,000 USD / year
A respected engineering consulting firm is seeking a Senior Structural Project Engineer to join its growing team in the Greater Chicago market.
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Sr Structural Engineer
GPAC
Orlando, FL
- $140,000 to $170,000 USD / year
A respected engineering consulting firm is seeking a Senior Structural Project Engineer to join its growing team in the Greater Chicago market.
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Sr Structural Engineer
GPAC
Cape Coral, FL
- $140,000 to $170,000 USD / year
A respected engineering consulting firm is seeking a Senior Structural Project Engineer to join its growing team in the Greater Chicago market.
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Sr Structural Engineer
GPAC
Hialeah, FL
- $140,000 to $170,000 USD / year
A respected engineering consulting firm is seeking a Senior Structural Project Engineer to join its growing team in the Greater Chicago market.
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EU
Senior Optical Transport SME
Experis USA
Howard County, MD
- $85 to $92 USD / hour
Collaboration with field operations, network operations, and vendor technical support to resolve complex issues end-to-end.
Added just now
RH
Senior Software Engineer
RIVO Holdings, LLC
San Diego, CA
- $160,000 to $220,000 USD / year
…opportunities for improvement, and help modernize the architecture, engineering practices, and development standards that will support our next phase of…
Added 1 min ago
Crushing & Screening Project Specialist
Wagner - 2026
Aurora, CO
The Project Specialist supports the Crushing & Screening team through the development of technical solutions, equipment selections, process simulations, plant layouts, proposal packages,…
Added 1 min ago
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Professional Civil Engineer
GPAC
Nashville, TN
- $100,000 to $150,000 USD / year
Mentor and guide junior engineers and technical staff
Added 1 min ago
Software Engineer - Load Balancing
Cloudflare
Austin, TX · NY · San Francisco, CA
Collaborate with internal teams, including security, network engineering, SRE, and product management, to design scalable solutions to difficult technical problems.
Added 1 min ago
Customer Success Manager, Industrial Software
Honeywell
Houston, TX
Provide insight and relay the voice of customer with internal teams, including Sales, Marketing, Product, Technical Support, Operations, Finance and Engineering.
Added 2 mins ago
Analyst, SEM
Williams-Sonoma
San Francisco, CA
In the Analyst role, you will support the day-to-day management and optimization of WSI’s Paid Search and Shopping/PLA programs. You will deliver regular reporting, analysis, and insights…
Added 2 mins ago
Product Manager, Workload Connectivity
Tailscale
Remote, United States
You'll work closely with engineering, design, and go-to-market teams to make Tailscale the obvious choice for workload connectivity, from a developer's first integration to production…
Added 2 mins ago
Product Manager, Workload Connectivity
Tailscale
Remote, United States
You'll work closely with engineering, design, and go-to-market teams to make Tailscale the obvious choice for workload connectivity, from a developer's first integration to production…
Added 2 mins ago
Maintenance Supervisor
The Cheesecake Factory Inc.
Battleboro, NC
Provide technical guidance, coaching, and support to enhance troubleshooting skills and mechanical depth.

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Jefferson City, MO, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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