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Program Manager
Experis USA
Alpharetta, GA
Our client, a leader in financial technology and payments operations, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the Conversion Delivery…
Added 1 min ago
SAP - OTC - Senior Manager - Consulting - Location OPEN
EY
Kansas City, MO
As a Senior Manager in our Technology practice, you will play a pivotal role in interacting with business stakeholders to evaluate and analyze business models, processes, and operations.…
Added 1 min ago
SAP - OTC - Senior Manager - Consulting - Location OPEN
EY
Jefferson City, MO
As a Senior Manager in our Technology practice, you will play a pivotal role in interacting with business stakeholders to evaluate and analyze business models, processes, and operations.…
Added 1 min ago
SAP - OTC - Senior Manager - Consulting - Location OPEN
EY
Saint Louis, MO
As a Senior Manager in our Technology practice, you will play a pivotal role in interacting with business stakeholders to evaluate and analyze business models, processes, and operations.…
Added 2 mins ago
IP
Kindergarten Co-Teacher - IDEA Mesquite Hills Academy (Immediate Opening)
IDEA Public Schools
El Paso, TX
- $16.33 to $23.58 USD / hour
Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget…
Added 2 mins ago
Product Manager, Workload Connectivity
Tailscale
Remote, United States
We're hiring a Product Manager to own Tailscale's Workload Connectivity product area - making it effortless for applications, services, and infrastructure to securely connect to the…
Added 2 mins ago
Product Manager, Workload Connectivity
Tailscale
Remote, United States
We're hiring a Product Manager to own Tailscale's Workload Connectivity product area - making it effortless for applications, services, and infrastructure to securely connect to the…
Added 2 mins ago
Maintenance Supervisor
The Cheesecake Factory Inc.
Battleboro, NC
An Experienced People Manager: you’re at home managing and elevating a team. You lead by example and enable your staff to realize their potential.
Added 2 mins ago
Sales Manager, Military & Government Programs
Teledyne Controls, LLC
Remote, United States
The Sales Manager, Military & Government Programs is responsible for driving growth across U.S. and international defense, government, and special mission aviation markets. This role…
Added 2 mins ago
FI
Store Manager
Freeway Insurance Services America, LLC
Dallas, TX
- $18 to $22 USD / hour
Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
Added 2 mins ago
FI
Store Manager
Freeway Insurance Services America, LLC
Dallas, TX
- $18 to $22 USD / hour
Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
Added 2 mins ago
Bilingual Store Manager (Sales, Customer Service)
Freeway Insurance Services America, LLC
Portland, OR
The Store Manager is the driving force behind our business. This leadership role challenges your sales abilities, rewards your achievements, and provides mentorship opportunities. As Store…
Added 2 mins ago
Bilingual Store Manager (Sales, Customer Service)
Freeway Insurance Services America, LLC
Longview, WA
The Store Manager is the driving force behind our business. This leadership role challenges your sales abilities, rewards your achievements, and provides mentorship opportunities. As Store…
Added 2 mins ago
G
Quality Control Manager - Steel Fab Shop
GPAC
Hamilton, OH
- $100,000 to $140,000 USD / year
Lead quality at a structural steel fabricator in the Hamilton, OH area. As Quality Control Manager, you'll run the shop's inspection, documentation, and certification compliance program.
Added 2 mins ago
Marketing Coordinator (Remote)
MyComputerCareer Inc
Apex, NC
Partner closely with Sales to align campaign strategy, messaging, lead follow-up, and pipeline objectives.
Added 3 mins ago
UT
SE MN Preserve Management Assistant
USA The Nature Conservancy
Kellogg, MN
- $20.25 to $22.45 USD / hour
You will be expected to coordinate, lead, and manage other TNC employees, volunteers, and partners. You may work under minimal and/or distant supervision and may make some independent…
Added 3 mins ago
Area Manager Site Quality Operations
QVC Group, Inc.
CA
The Area Manager Site Quality Operations supports QVC and supervises site quality operations by leading departmental performance, supporting business goals, driving cost-efficient and…
Added 3 mins ago
Production Lead
Decostar Industries Inc.
Piedmont, SC
Follow and lead team members in following the Control Plan on a daily basis to ensure that our operating process is consistent with the procedures for the Department.
Added 3 mins ago
Program Chief Engineer (Lead, Systems Engineer)
L3Harris Technologies
Herndon, VA · Millersville, MD
Job Title: Program Chief Engineer (Lead, Systems Engineer)
Added 4 mins ago
Sr. Manager, Projects, Lake County
Abbott Laboratories
Abbott Park, IL
Abbott is seeking a Senior Manager, Projects to lead the planning, development, and execution of large-scale engineering programs at our Lake County campus. In this highly visible…
Added 4 mins ago
Regional Account Manager, Toxicology - Southwestern US
Abbott Laboratories
Remote, United States
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 4 mins ago
Regional Account Manager, Toxicology - Northwestern & Midwestern US
Abbott Laboratories
Remote, United States
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 4 mins ago
Project Manager, Construction
Abbott Laboratories
Abbott Park, IL
We are seeking a Senior Project Manager to lead large-scale, complex global engineering and operational initiatives that are critical to achieving strategic business objectives. In this…
Added 4 mins ago
District Manager - Point of Care Diagnostics - N. TX
Abbott Laboratories
Dallas, TX · Fort Worth, TX
The District Manager will lead a team of 6-8 Account Executives that cover Hospital and Outpatient customer segments and be responsible for generating sales in the growing Point of Care…
Added 4 mins ago
IG
Service Manager
Insight Global
Wilmington, NC
- $60,000 USD / year
Experience developing, administering, or managing an employee bonus or incentive program.

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Jefferson City, MO, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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