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IT Offensive Security Engineer III (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
…compromise paths into systemic improvements across security and…
Added just now
IT Vulnerability Engineer III (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
…threat and asset context, drives remediation across multiple engineering teams, and develops automation, standards, and analytics that improve coverage, prioritization, and measurable risk…
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Sr. Automation & Controls Engineer, Insource Manufacturing (Starlink)
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Added 1 min ago
LAS Operations Training Specialist
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Madison, WI
The LAS Operations Training Specialist – Automation develops and delivers technical training for Lab Automation Services (LAS) team members on custom-built clinical laboratory automation.…
Added 1 min ago
Field Construction Engineer
Abbott Laboratories
Abbott Park, IL
…primary field representative between project teams, contractors, operations, maintenance, and engineering stakeholders. The ideal candidate is a proactive problem solver with strong…
Added 1 min ago
Project Manager, Construction
Abbott Laboratories
Abbott Park, IL
We are seeking a Senior Project Manager to lead large-scale, complex global engineering and operational initiatives that are critical to achieving strategic business objectives. In this…
Added 1 min ago
Senior Software Engineer
FlightSafety International Inc
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…technical resource who will collaborate with our development and operations teams to design and develop new scalable features and infrastructure solutions that support our rapid growth and…
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Sr. Project Engineer
Kind LLC
United States
…manufacturing network. Your role will be a senior active member of the Engineering community, site technical team, the local engineering team, and assigned project team(s). Additionally,…
Added 1 min ago
Vehicle Structures Engineer I (Heat Shield)
Relativity Space
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…engines from hazardous atmospheric environments from flight operations. Whether you're working on highly loaded structures under extreme thermal environments or isolating engines from one…
Added 2 mins ago
Senior Flight Test Engineer - Advanced Effects (Roadrunner)
Anduril Industries
Costa Mesa, CA
…spectrum of products and business lines, as well as all flight operations and test range management. Our team conducts full system level development testing, new production acceptance…
Added 2 mins ago
TT
Senior Software Engineer
Team TAG Services, LLC
Chicago, IL
- $165,693 USD / year
Responsible for the design, development, and maintenance of backend systems that support financial operations including payment processing, claims management, and financial reporting.
Added 3 mins ago
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Platform Architect
Cooley LLP
NY · Washington, DC · CO
- $175,000 to $250,000 USD / year
…is a technical individual contributor within the Platform & Operations function, responsible for the architecture, design, and evolution of the Databricks platform that underpins the…
Added 4 mins ago
Start-up Leader
Danone
Fort Worth, TX
…transforming innovative ideas into successful manufacturing operations by leading site start-up activities for strategic capital and operational initiatives. This is a unique opportunity to…
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Manufacturing Engineer
Hormann LLC
Puyallup, WA
The Manufacturing Engineer will support and improve manufacturing processes, equipment, and production operations at Hörmann. This role will work closely with Production, Engineering,…
Added 4 mins ago
Solutions Consultant - Federal System Integrators (FSI's)
Omnissa Federal, LLC
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…Our platform boosts employee engagement while optimizing IT operations, security, and…
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Head of Partner Experience Management
Global Payment Holding Company
CINCINNATI, OH
Influence Product, Engineering, Technology, Operations, Implementation, Sales, Finance, Risk, Compliance, and Commercial leaders in a matrixed environment.
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Director of Product, External Experiences
Young Life Incorporated
Remote, United States
Develops a team to independently lead significant products and make sound tradeoffs without constant direct involvement.
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Sr. Mechanical/Structural Engineer
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…technologies toward deployment. Our team brings together expertise in engineering, manufacturing, and flight operations to solve complex challenges and advance capabilities essential to…
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Slack AI Solution Strategist
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- $197,300 to $285,800 USD / year
…works. They partner with Salesforce leaders, sellers, Product, Engineering, Customer Zero leads, and Sales leaders to identify high-value use cases, design and build working proofs, and…
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Plant Manager
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Knox, PA, PA
Lead day-to-day plant operations, aligning production, scheduling, maintenance, staffing, materials, and resources to achieve safety, quality, cost, and delivery objectives.
Added 5 mins ago
Materials Planner (Monday to Friday)
onsemi
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The Materials Planner is responsible for ensuring the availability of materials required to support manufacturing, engineering, maintenance, and site operations. This position owns material…
Added 5 mins ago
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Fraud Strategy Manager
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- $150,000 to $210,000 USD / year
…fraud events. You’ll work closely with data science, product, engineering, compliance, and operations, and your work will directly shape how millions of cardholders experience our partners’…
Added 6 mins ago
Senior Product Manager - Business Banking
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…Management, as well as Business Banking relationship managers, Operations, Risk, Compliance, and…
Added 6 mins ago
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Sales Engineer
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- $125,000 to $140,000 USD / year
- Support and lead technical evaluations, pilots, proof of concepts, and proof of value engagements with customers and partners
Added 7 mins ago
Member of Deployed Staff
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We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories.…

Coinbase

Technical Program Manager, Knowledge Systems

Jefferson City, MO, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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