Jobs in the United States

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Field Service Technician II
Barry-Wehmiller
Spokane, WA
Provide professional project management, equipment installation, maintenance, troubleshooting, and customer support services for a complete range of Alliance Machine Systems International…
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Area Manager Site Quality Operations
QVC Group, Inc.
CA
The Area Manager Site Quality Operations supports QVC and supervises site quality operations by leading departmental performance, supporting business goals, driving cost-efficient and…
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Clinical Specialist II
Abbott Laboratories
Fort Lauderdale, FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
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Clinical Associate
Abbott Laboratories
Jacksonville, FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
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Production Supervisor - Casa Grande, AZ
Abbott Laboratories
Casa Grande, AZ
Leadership in this role will primarily be focused on the direct reporting group with support from the direct manager, as required. Focus is on day to day operations, with short term focus…
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Clinical Associate
Abbott Laboratories
Rome, GA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
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Program Chief Engineer (Lead, Systems Engineer)
L3Harris Technologies
Herndon, VA · Millersville, MD
…engineering team in execution of the Engineering content of the program and will be the primary program engineering representative for that program to the SBS Business Unit, working closely…
Added 1 min ago
Regional Account Manager, Toxicology - Southwestern US
Abbott Laboratories
Remote, United States
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 1 min ago
Regional Account Manager, Toxicology - Northwestern & Midwestern US
Abbott Laboratories
Remote, United States
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 1 min ago
Project Manager, Construction
Abbott Laboratories
Abbott Park, IL
We are seeking a Senior Project Manager to lead large-scale, complex global engineering and operational initiatives that are critical to achieving strategic business objectives. In this…
Added 1 min ago
Organizational Change Management (OCM) Specialist (onsite)
System One
Washington, DC
Partner with Agile Program Manager, Agile Coaches, and other change leaders to support organizational culture transformation from traditional to Agile mindsets, emphasizing collaboration,…
Added 1 min ago
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Part Time Childcare Substitute - Fife School District
Right At School
Milton, WA
- $19 to $21 USD / hour
- Part-time
Report incidents, injuries, or safety concerns to your Program Manager or site lead promptly; log incident reports
Added 1 min ago
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Senior Research Coordinator
NYU Langone Health
New York, NY
- $70,727.81 to $85,000 USD / year
…Investigator (PI) and under the supervision of the Senior Research Manager and works closely with the Ophthalmology clinical staff to ensure patient safety, overall compliance in the…
Added 1 min ago
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Safety Manager
Aerotek
Des Plaines, IL
- $75,000 to $90,000 USD / year
Coordinate and support OSHA inspections, insurance audits, customer audits, and other safety-related reviews.
Added 2 mins ago
SFN Network Development Manager
ShipBob, Inc.
Remote, United States
We are seeking an SFN Network Development Manager to own the economic model of our third-party fulfillment network. You will build the cost-to-serve model that sits behind every partner…
Added 2 mins ago
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Full Time - Merchandising Service Associate - Day
Lowes
Derby, KS
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
T
Engagement Manager
TEKsystems
Boydton, VA
- $80,000 to $120,000 USD / year
…technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships…
Added 5 mins ago
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Cable Technician
TEKsystems
Ridgeville, SC
- $20 USD / hour
Level 1 technician (helper) with not much telecom experience. The hiring manager wants someone who is trainable with experience working a physically demanding job in the past. Work ethic…
Added 5 mins ago
Plant Manager
Metrie
Knox, PA, PA
Reporting to the Director of Eden, the Plant Manager is accountable for day-to-day plant performance, including safety, production, quality, financial results, maintenance, continuous…
Added 6 mins ago
UU
EC Merchandising Planner
UNIQLO USA LLC
UNIQLO SSC, NY
- $114,000 to $129,000 USD / year
REPORT TO: Manager, E-Commerce (EC Business Operations & Product Planning)
Added 6 mins ago
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Digital Commerce Inventory Planner
UNIQLO USA LLC
UNIQLO SSC, NY
- $140,000 to $146,000 USD / year
REPORTS TO: Digital Commerce Inventory Manager
Added 6 mins ago
UU
Retail Logistics Operations Analyst
UNIQLO USA LLC
UNIQLO SSC, NY
- $98,000 to $111,000 USD / year
The Logistics Analyst will assist the Logistics team as we build the infrastructure needed to support the US market for substantial growth. The Logistics Analyst will help manage inbound…
Added 7 mins ago
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Human Resources Manager
Mittera Group Inc
Pompano Beach, FL
- $80,000 to $110,000 USD / year
Mittera is looking for a Human Resources Manager to join our team! If you’re passionate about people, building strong teams, and creating a positive workplace experience, we’d love to hear…
Added 7 mins ago
Design Engineer I
Hyspan Precision Products
Cookeville, TN
Provides Engineering, Quality and Customer support to the design and analysis of bellows assemblies, bellows related product and support process / equipment. Create, develop, document, and…
Added 8 mins ago
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EverCommerce - Talent Acquisition Operations Manager (US-Remote)
EverCommerce Solutions Inc.
Remote, United States
- $130,000 to $150,000 USD / year
…software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at…

Coinbase

Technical Program Manager, Knowledge Systems

Jefferson City, MO, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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