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Strategic Materials Program Manager
Mainspring Energy
Menlo Park, CA
- $84,766 to $99,725 USD / year
The Strategic Materials Program Manager will be the operational linchpin for our most critical, high-value components. These components feature complex supply chains, custom manufacturing…
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Director, VAS Finance Ops & Transformation
Visa U.S.A. Inc.
Foster City, CA
This role is a Hybrid position to be located in our San Francisco, CA office. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
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Data and AI Governance Analyst
Visa U.S.A. Inc.
Foster City, CA
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
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Director, Global Sales
Visa U.S.A. Inc.
San Francisco, CA
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Added 1 min ago
Licensed Practical Nurse | LPN, Home Health
AccentCare, Inc.
Tacoma, WA
Graduate of an accredited practical or vocational nursing program
Added 1 min ago
Licensed Vocational Nurse
AccentCare, Inc.
DeSoto, TX
Graduate of an accredited practical or vocational nursing program
Added 1 min ago
Test Engineer
CACI, INC.-FEDERAL
Remote, United States
…end user experience across the customer environment. On this program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise…
Added 1 min ago
Senior Manager, Workplace Management
Marriott
Bethesda, MD
The Senior Manager, Workplace Management is leading and managing all aspects of building operations at the new, state of the art Marriott International Headquarters including all ancillary…
Added 1 min ago
FLEX Senior Product Manager, Corporate Systems Procurement
at Marriott
Bethesda, MD
Marriott is seeking an experienced FLEX Senior Product Manager, Corporate Systems Procurement to own the strategy, roadmap, and delivery of indirect tax integrations across our procurement…
Added 1 min ago
FLEX Senior Program Manager, Corporate Systems
at Marriott
Bethesda, MD
Marriott is seeking an experienced FLEX Senior Program Manager, Corporate Systems to lead the end-to-end integration of the Vertex tax engine with Oracle ERP cloud (Payables & Receivables)…
Added 1 min ago
CRO - Senior Project Manager
Evolution Research Group
Remote, United States
The Senior Project Manager is an advanced leader in clinical program management in the clinical research industry, and manages, executes and reports on clinical study operations. This…
Added 1 min ago
Document Control Analyst
Rocket EMS
Carson City, NV
Reports To: Quality Manager or Director of Quality
Added 2 mins ago
Manager, U.S. Health Care Benefits Administration
Ford
Dearborn, MI · Dearborn
The Manager, U.S. Health Care Administration leads the operational excellence, administration, and execution of Ford's U.S. health care benefits programs. This role partners closely with…
Added 2 mins ago
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Visa Support Specialist II
OneAZ Credit Union
Phoenix, AZ
- $21.12 to $26.4 USD / hour
Communicates with manager when a high-risk merchant or fraud pattern is detected.
Added 2 mins ago
Medical Lab Tech II
Olympia Fields Hospital
Olympia Fields, IL
…commensurate with individual’s education, training or experience and technical…
Added 3 mins ago
Principal Product Manager - Tech, Amazon Catalog - Product Relationships
Amazon.com Services LLC
Seattle, WA · New York, NY
- 10+ years of technical product or program management experience
Added 3 mins ago
Area Maintenance Manager
Amazon.com Services LLC
Louisville, KY
As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic maintenance team that ensures safety, efficiency, and operational excellence. In this critical…
Added 3 mins ago
Software Development Manager, AWS Organisations
Amazon Development Center U.S., Inc.
Santa Clara, CA
The AWS Organizations team is looking for a manager to run the team that is responsible for making multi-account management easy with every AWS Service.
Added 3 mins ago
Manager, U.S. Health Care Benefits Administration
Ford Global
Dearborn, MI
The Manager, U.S. Health Care Administration leads the operational excellence, administration, and execution of Ford's U.S. health care benefits programs. This role partners closely with…
Added 3 mins ago
Production Manager
SCUSA Saputo Cheese USA Inc.
Franklin, WI
The Production Manager in Franklin WI is a key operations stakeholder for a new 340,000 square foot conversion facility and will play an integral part of Saputo’s strategy to optimize its…
Added 4 mins ago
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Program Manager 2
COMPA Industries
Los Alamos, NM
- $62 to $68 USD / hour
We are recruiting on behalf of Los Alamos National Laboratory (LANL) for a Program Manager 2. This is a nontechnical program management role leading an assigned portfolio of infrastructure…
Added 4 mins ago
Senior Analyst Relations Manager
Tailscale
Remote, United States
As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within…
Added 4 mins ago
Senior Analyst Relations Manager
Tailscale
Remote, United States
As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within…
Added 4 mins ago
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Real Estate Accounting Manager
AIR Communities
Denver, CO
- $120,000 to $140,000 USD / year
Manage accounting and financial analyses in one or more financial areas including auditing, budgeting, cost accounting, general accounting, and program cost control and scheduling.
Added 5 mins ago
General Manager - Elwood School Nutrition
Whitsons Culinary Group
Elwood, IL
Food Service General Manager – Lead with Purpose in School Nutrition!

Coinbase

Technical Program Manager, Knowledge Systems

Little Rock, AR, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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