Jobs in the United States

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Added 2 mins ago
Senior Analyst Relations Manager
Tailscale
Remote, United States
As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within…
Added 2 mins ago
Senior Analyst Relations Manager
Tailscale
Remote, United States
As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within…
Added 3 mins ago
Senior Installation Superintendent – Electronic Security
Diversified
Boydton, VA
If it cannot be managed, it is your responsibility to communicate that with the Regional Supervisor/Project Manager/Program Manager so that management can understand why the job is not…
Added 3 mins ago
A
People & Workplace Operations Associate
AllTrails
United States
- $88,000 to $110,000 USD / year
…reliable employee experience at AllTrails. Reporting to the Manager, People & Talent Operations, this role supports programs across the employee lifecycle and serves as the day-to-day…
Added 4 mins ago
Senior Data Engineer
Nextech
Remote, United States
…bonus structure, great healthcare, a comprehensive wellness program, and many other…
Added 4 mins ago
Commercial Banking Relationship Manager III- Dealer Floorplan
PNC
Remote, United States
…the company’s success. As a Commercial Banking Relationship Manager III- Dealer Floorplan within PNC's Dealer Finance organization, you will be based within the PNC footprint in…
Added 5 mins ago
IT Help Desk Technician
Scalo Inc.
Pittsburgh, PA
Provide remote support and travel to offices and field sites when on-site help is needed.
Added 5 mins ago
Operations Technician (Technician III): DORA-Executive Director's Office-Hybrid
State of Colorado
Denver, CO
Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the…
Added 6 mins ago
K
Manager Mobile Device Ops & Fulfillment
Kforce
Norwell, MA
- $80,000 to $90,000 USD / year
Kforce has a client in Norwell, MA that is seeking a Manager Mobile Device Ops & Fulfillment.
Added 7 mins ago
Patient Access / Patient Registration / Intake Specialist - REMOTE - Central Time Zone
Option Care Enterprises, Inc.
Little Rock, AR · Indianapolis, IN · Jackson, MS · Montgomery, AL
Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
Added 8 mins ago
Safety Manager
Qualus
Redfield, AR
Demonstrated knowledge of Standard electric utility safety program components.
Added 8 mins ago
Senior Business Systems Analyst
Assurity
Lincoln, NE
…engineers on overlapping work, with ownership clarified by your…
Added 8 mins ago
Data Center Project Manager-Mechanical
ENFRA
West Memphis, AR
The Data Center Project Manager is responsible for the entire life cycle of a project from inception through closure. Ensure the project is delivered safely in accordance with the company’s…
Added 8 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Little Rock, AR
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 8 mins ago
Clinical AI Technical Integration Specialist
GovCIO
Little Rock, AR
…ownership, or national deployment activities. This position is 100%…
Added 8 mins ago
Production Training Support Specialist
GovCIO
Little Rock, AR
…This position will be in the United States and will be a fully remote…
Added 8 mins ago
Project Manager 4 (Project Manager/SRE)
GovCIO
Little Rock, AR
GovCIO is currently hiring a Project Manager to support the VA experience to support the Department of Veterans Affairs (VA) Project Management team to oversee the day to day operations,…
Added 8 mins ago
T
Information Security Engineer
TTEC
Little Rock, AR
- $65,000 to $70,000 USD / year
…employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…
Added 8 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Little Rock, AR
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 8 mins ago
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Program Manager, EBMS
CBRE
Little Rock, AR
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 8 mins ago
C
Test Analyst - QNXT
Cognizant
Little Rock, AR
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 8 mins ago
Plant Mechanical Engineer - Little Rock, AR
Saint-Gobain
LITTLE ROCK, AR
Under the direction of the Engineering & Reliability Manager, the Plant Mechanical Engineer is responsible for the design, development, specification, installation, repair and/or…
Added 8 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Little Rock, AR
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 8 mins ago
Systems Administrator – Kiteworks
SitusAMC
Little Rock, AR
…delays and outages. Other activities as may be assigned by your…
Added 8 mins ago
Senior Proposal Manager
Maximus
Little Rock, AR
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…

Coinbase

Technical Program Manager, Knowledge Systems

Little Rock, AR, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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