Jobs in the United States

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Lead Installation Technician - Electronic Security
Diversified
Boydton, VA
…buildings. The Lead Install Tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our…
Added just now
Lead Installation Technician - Electronic Security
Diversified
Mount Pleasant, WI
…buildings. The Lead Install Tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our…
Added just now
Lead Installation Technician - Electronic Security
Diversified
Cedar Rapids, IA
…buildings. The Lead Install Tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our…
Added 1 min ago
AI Operations, Applied AI Research and Design Developer
Apple
Cupertino, CA
You will own the technical validation lifecycle, from partnering with product management to translate a pitch into a feasible solution, through the development of a rapid POC to prove its…
Added 2 mins ago
Licensed Optical Manager - Market Street
Warby Parker
Lynnfield, MA
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to…
Added 2 mins ago
Process Engineer (Extrusion)
CRH
Brooksville, FL
Create, edit, and maintain technical documentation and process guidelines
Added 3 mins ago
F&B Specialist
Dufry Careers
Des Plains, IL
Referral program – refer a friend and earn a bonus
Added 4 mins ago
Sr Project Manager
Sonepar
Sulphur, LA
Serve as information center for technical information and consult with sales team on proper application of products if applicable
Added 5 mins ago
MP
Senior Manager Sanitation Excellence
Maker's Pride
Downers Grove, IL
- $124,818 to $171,624 USD / year
The Senior Manager Sanitation Excellence is responsible for driving sanitation best practices, standardization, and continuous improvement initiatives across all Maker’s Pride facilities.…
Added 5 mins ago
IT Field Solutions Engineer II
Meriton
Hillside, IL
Reports to: Senior Manager, IT Field Solutions
Added 5 mins ago
Senior Manager, US Domestic Tax Planning & Technical
TX · East Peoria, IL
As a Senior Manager, U.S. Domestic Tax Planning & Technical, you will be the technical advisor on Caterpillar’s most significant U.S. income tax matters, including complex tax positions,…
Added 5 mins ago
Manager Production- 2nd Shift
Lafayette, IN
The Large Engine Center in Lafayette, IN has a 2nd shift Manager Production role which oversees and coordinates the activities of a more complex production line, prepares schedules,…
Added 6 mins ago
Division Environmental Manager
LHI Lennar Homes LLC
Ocala, FL
As a National Estimating Manager, you will serve as a subject matter authority responsible for independently managing Lennar's environmental compliance and occupational safety programs…
Added 7 mins ago
Client Executive (Commercial Lines)
IMA Financial Group
Pasadena, CA
…issues, maintaining accurate account information in agency management system, processing of endorsements, audits, certificates of insurance, and auto ID cards,…
Added 7 mins ago
Senior Engineering Manager, DC Buying
Afresh
Remote, United States
As Senior Engineering Manager for DC Buying, you'll lead engineering for Afresh's AI-powered fresh buying product. Buyers at grocery distribution centers use it to decide what to buy, how…
Added 8 mins ago
SO
User Acceptance Testing Program Manager - WEL
State of Idaho
Boise, ID
- $35.42 to $38.37 USD / hour
Some knowledge of management practices as well as experience providing technical proficiency, problem-solving, communication, and program area training. Typically gained by at least…
Added 8 mins ago
SO
IT Software Engineer III
State of Idaho
Boise, ID
- $35 to $45.2 USD / hour
…(EDIT) team collaboratively supports the systems, agencies, and program groups that support Idaho’s K-20 public education system. Software Engineer III’s provide leadership in the design,…
Added 8 mins ago
SO
Inspector 3 (Caldwell)
State of Idaho
Caldwell, ID
- $19.7 USD / hour
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 8 mins ago
SO
INSPECTOR 2 CALDWELL
State of Idaho
Caldwell, ID
- $17.45 USD / hour
…leave CARs; digitally enter and submit the audit to the AG. Program Manager for review; perform related duties as…
Added 8 mins ago
SO
Solid Waste Engineer
State of Idaho
Boise, ID
- $30 to $40.1 USD / hour
· Provide recommendations to the Solid Waste Program Manager for decision-making on non-routine or complex technical design matters.
Added 9 mins ago
SO
Project Manager 1 - CYFS
State of Idaho
Boise, ID
- $35.42 to $38.37 USD / hour
We are looking for a motivated and detail-oriented Project Manager to help Child Youth and Family Services manage program changes, project activities, and targeted improvement events. The…
Added 9 mins ago
Supply Chain Safety Manager - Regional Distribution Center - Lugoff, SC
Target Enterprise Inc
Lugoff, SC
As a Supply Chain Safety Manager you will own and ensure execution of the assigned site safety program. Follow structured routines around data analysis, trend review, Leader Standard Work,…
Added 10 mins ago
SO
IT Manager II - Application Development
State of Idaho
Boise, ID
- $41.43 to $44.02 USD / hour
…Information Technology Services is seeking an Application Development Manager (Information Technology Manager Level II) to lead a team of software engineers responsible for building and…
Added 10 mins ago
SO
AG PROGRAM MANAGER WHRS
State of Idaho
Boise, ID
- $35.42 USD / hour
The Idaho State Department of Agriculture is currently recruiting for an Agriculture Program Manager for the Warehouse control. The location for this position will be determined by the…
Added 10 mins ago
SO
Juvenile Placement Manager, DJC
State of Idaho
Boise, ID
- $34.25 to $45.67 USD / hour
In collaboration with the Quality Improvement Services Manager, oversee and monitor residential and service contracts to ensure program quality, regulatory compliance, and adherence to…

Coinbase

Technical Program Manager, Knowledge Systems

Washington, DC, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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