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Environment Health & Safety Specialist
11th Hour Staffing, Inc
Warsaw, IN
…multiple manufacturing and operational sites, reporting to the EHS…
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Assistant Store Manager
BLARNEY CASTLE OIL CO
Benton Harbor, MI
2.Assist the Store Manager by supporting the implementation of Company programs by following established action plans and motivating employees to meet operational objectives. Promote an…
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F&B Specialist
Dufry Careers
Des Plains, IL
The F&B Specialist typically reports to the F&B Manager
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PC
Assistant High School Manager
Plymouth-Canton Community Schools
Plymouth, MI
- From $17.58 USD / hour
Assists in the general work and management of the kitchen as directed by the cafeteria manager. Assumes the responsibilities of the cafeteria manager in his/her absence.
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Talent Acquisition & Employee Experience Mana
Eagle Labs, Inc
Tampa, FL
Talent Acquisition & Employee Experience Manager
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Retail part time team lead
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Rehoboth Beach, DE
- Part-time
Retail Incentive Programs for meeting or exceeding monthly plans
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Maintenance Manager - Food and Beverage Manufacturing!
GPAC
Monmouth, IL
- $110,000 to $120,000 USD / year
We're looking for a hands-on Maintenance Manager who can take ownership of maintenance operations in a fast-paced manufacturing environment. This is an opportunity for a maintenance leader…
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Medical Assistant Learner
Fairview Health Services
Eagan, MN
…guided and overseen by a Lead Medical Assistant and Clinic Manager. May assist Physician and Advanced Practice Professional with procedures and treatments as trained and directed. This…
Added 1 min ago
Medical Laboratory Technician
Fairview Health Services
Minneapolis, MN
Demonstrates understanding of and commitment to Laboratory Quality Assurance, Performance Improvement and Laboratory Compliance Programs:
Added 1 min ago
Medical Laboratory Technician
Fairview Health Services
Minneapolis, MN
Demonstrates understanding of and commitment to Laboratory Quality Assurance, Performance Improvement and Laboratory Compliance Programs:
Added 1 min ago
Pharmacy 340B Strategy & Reimbursement Operations Manager
Fairview Health Services
Shoreview, MN
The Manager, Pharmacy 340B Strategy and Reimbursement Operations provides strategic leadership and operational oversight for Fairview Pharmacy Services' 340B reimbursement strategy, with…
Added 1 min ago
Medical Assistant Learner
Fairview Health Services
Maple Grove, MN
…guided and overseen by a Lead Medical Assistant and Clinic Manager. May assist Physician and Advanced Practice Professional with procedures and treatments as trained and directed. This…
Added 1 min ago
Sr Project Manager
Sonepar
Sulphur, LA
Professional and personal development programs
Added 1 min ago
Meat Filler FT
Vallarta Supermarkets
Duarte, CA
Ensure case temperatures are accurate, report discrepancies to the Meat Manager.
Added 1 min ago
Inside Channel Account Manager, SMB - HPE Networking
Hewlett Packard Enterprise
Durham, NC
We are seeking an Inside Channel Account Manager to support our office in Durham, North Carolina.
Added 1 min ago
Territory Manager - K12/Local Gov Seattle, WA
Hewlett Packard Enterprise
All, WA
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to…
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Community Association Manager
Troon
Naples, FL
…an excellent career opportunity for a Community Association Manager (CAM)! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced…
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Sr. Go-To-Market Manager
CHERVON NORTH AMERICA INC
Mooresville, NC
The Senior Go-to-Market Manager is a strategic and hands-on leader responsible for translating the Chervon Lowe's business strategy into an integrated, actionable, and executable commercial…
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Global Employment & Mobility Tax Manager
Expedia, Inc.
WA
…compensation, payroll, employment tax, and global mobility programs. In this role, you will partner across HR, Payroll, Finance & Accounting, Corporate Tax, Legal, Stock Administration,…
Added 2 mins ago
MP
Senior Manager Sanitation Excellence
Maker's Pride
Downers Grove, IL
- $124,818 to $171,624 USD / year
The Senior Manager Sanitation Excellence is responsible for driving sanitation best practices, standardization, and continuous improvement initiatives across all Maker’s Pride facilities.…
Added 2 mins ago
Plant Engineering Manager
Owens Corning
Kearny, NJ
Graduates of Owens Corning’s development programs
Added 2 mins ago
Manufacturing Engineering and Automation Manager
Decatur, IL
As the Manufacturing Engineering Manager and Automation Manager in Decatur, IL, you will work closely with operations and product leaders to align automated manufacturing systems,…
Added 2 mins ago
Senior Manager, US Domestic Tax Planning & Technical
TX · East Peoria, IL
As a Senior Manager, U.S. Domestic Tax Planning & Technical, you will be the technical advisor on Caterpillar’s most significant U.S. income tax matters, including complex tax positions,…
Added 2 mins ago
Manager Production- 2nd Shift
Lafayette, IN
The Large Engine Center in Lafayette, IN has a 2nd shift Manager Production role which oversees and coordinates the activities of a more complex production line, prepares schedules,…
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Perinatal Safety RN
BrettonTrova
Peterborough, NH
- From $45 USD / hour
…its Birthing Suite. Working in collaboration with the Nurse Manager of the Birthing Suite, the Chief Nursing Officer, the Chief Medical Officer, and the pediatricians, obstetricians, and OB…

Coinbase

Technical Program Manager, Knowledge Systems

Washington, DC, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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