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Manager People Practices
DPR GP
Raleigh-Durham, NC · Richmond, VA · Austin, TX · Phoenix, AZ
…group, with a strong focus on our craft workforce. The Sr. Manager will lead and implement national people strategies and programs while partnering across business units, regions, and local…
Added 2 mins ago
Sr. Field Marketing Manager- SoCal
24 Hour Fitness USA, LLC
Remote, United States
Added 2 mins ago
WI
Associate Medical Director - Occupational Health Physician
WORKCARE INC
Clay, NY
- $315,000 to $335,000 USD / year
Assist in the development and implementation of occupational health policies and SOPs.
Added 3 mins ago
District Repair and Maint. Manager - Seattle
24 Hour Fitness USA, LLC
Remote, United States
The District Repair and Maintenance Manager is responsible for overseeing repair and maintenance operations across for all buildings and equipment within an assigned district, ensuring the…
Added 3 mins ago
Manager, IT Service Desk
24 Hour Fitness USA, LLC
Carlsbad, CA
The Manager, IT Service Desk serves as a strategic leader accountable for overseeing and advancing all aspects of technical support operations. This position requires a combination of…
Added 4 mins ago
District Manager - Bay Area Peninsula
24 Hour Fitness USA, LLC
Remote, United States
The District Manager's primary responsibility is to drive our mission to create happier, healthier lives for our members and team members. The District Manager ensures that all clubs within…
Added 5 mins ago
Mgr district- Central Maryland
Starbucks Coffee Company
Columbia · Bethesda · Bowie
As a District Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being part of local…
Added 8 mins ago
H
Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX
- $147,050 to $219,050 USD / year
The Solutions Program Manager is accountable for the ACS Solution Lifecycle programs and owns the implementation of foundational program governance practices that enable Solutions program…
Added 9 mins ago
Cybersecurity Tools Analyst
Sentar
Charleston, SC
Utilize NIST, DoD, and DHA security requirements to include NIST SP 800-53 controls, DISA Security Technical Implementation Guides (STIGs), and Security Requirements Guides (SRGs).
Added 9 mins ago
SH
Senior Case Manager
Shelter House
Fair Oaks, VA
- $58,000 to $64,000 USD / year
The Senior Case Manager oversees comprehensive assessments of clients' social, health, emotional, and economic needs to support the development and implementation of individualized plans…
Added 9 mins ago
BT
Director of Operations
Behind The Scenes Catering & Events
San Diego, CA
- $100,000 to $115,000 USD / year
Lead restructuring and implementation of the employee training and education program with the Staffing Manager.
Added 10 mins ago
BHRN Supervisor
BestCare
Bend, OR
Under the direction of the Program Manager, the BHRN Supervisor provides oversight, guidance, and support to Certified Recovery Mentors and other assigned staff at the designated location.…
Added 10 mins ago
Mental Health Intensive Services Manager
BestCare Treatment Services Inc
United States
The Mental Health Intensive Services Manager provides leadership, oversight, and accountability for crisis, forensic, and other intensive mental health services within BestCare's Community…
Added 10 mins ago
Solutions Engineer, DroneDeploy
Procore Technologies, Inc.
TX
You will report to the Manager, Solutions Engineering and will be based in our San Francisco, CA or Austin, TX offices, or any designated Procore / DroneDeploy office hub. This role follows…
Added 11 mins ago
JC
8952 - Safety Technician (Roads & Parks)
Jackson County
Medford, OR
- $28.87 to $38.62 USD / hour
…spectrum of safety services; and, assists in the development, implementation and evaluation of the occupational health and safety program. Performs work under general direction of a…
Added 11 mins ago
Health IT Strategy – Epic and EHR Modernization Senior Manager
Accenture LLP Company
NY
As a Health IT Strategy – Epic and EHR Modernization Senior Manager, you will lead major components of Epic and EHR modernization programs, applying deep EHR/platform expertise across the…
Added 11 mins ago
Group/Life Insurance Management Consulting Manager
Accenture LLP Company
United States
…strategic vision set by senior leaders to the analytical work and implementation that makes it real. They manage day-to-day client relationships at the working level, develop junior team…
Added 13 mins ago
Commercial Technology Enablement Lead
Boston Scientific
Maple Grove
Previous experience as a territory manager, clinical specialist, field trainer or commercial enablement leader.
Added 13 mins ago
Commercial Technology Enablement Lead
Boston Scientific
Maple Grove
Previous experience as a territory manager, clinical specialist, field trainer or commercial enablement leader.
Added 13 mins ago
HR Project Manager
Boston Scientific
Arden Hills
…organizational transformation and HR strategy. As an HR Project Manager, you will lead strategic initiatives that support enterprise workforce planning, operational excellence and…
Added 13 mins ago
Principal Identity Security Engineer - Privileged Access Management (PAM)
Boston Scientific
Arden Hills
Added 13 mins ago
Professional Education Training Manager, Interventional Spine
Boston Scientific
New York
The Professional Education Training Manager supports the development, coordination and implementation of education and training programs for Boston Scientific's products, therapies and…
Added 13 mins ago
Clinical Project Manager I
Boston Scientific
Arden Hills
As Clinical Project Manager, you will lead a high-performance team responsible for the strategic planning and flawless execution of clinical data collection and reporting. This critical…
Added 13 mins ago
Director, Global Supply Center Strategy & Growth
Thermo Fisher Scientific
Carlsbad, CA · Waltham, MA · Pittsburgh, PA
Success requires a general manager mindset, strong commercial judgment, digital and technology fluency, and the ability to build and lead a high-performing global team while influencing…
Added 13 mins ago
FSP CTM
Thermo Fisher Scientific
NC
Join Us as a Clinical Trial Manager - Make an Impact at the Forefront of Innovation

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Frankfort, KY, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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