Jobs in the United States

25+ jobs

Save this search

Added 7 mins ago
J
Director of CRM & Loyalty -Crecera
Minneapolis, MN
- $110,000 to $160,000 USD / year
Reports to: General Manager, Sports Business Unit
Added 8 mins ago
Manager, Media Finance
SWBG Orlando Corporate Operations Group, LLC
Orlando, FL · Miami, FL
The Manager, Marketing Finance plays a critical role in overseeing the financial planning, budgeting, and reporting of all paid media investments across United Parks & Resorts. This…
Added 8 mins ago
Hrly Fab Maintenance
EJ
Tavares, FL
…independently troubleshoot and repair or adjust machinery and automation equipment to keep production running with optimal efficiency and quality. Development of planned maintenance…
Added 9 mins ago
Private Equity - Business Development Manager
Flexera Software LLC
Remote, United States
We are expanding our Private Equity (PE) Channel program and are hiring a high-impact Private Equity Business Development Manager to help scale our relationships with investment firms and…
Added 11 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
Added 11 mins ago
C
BAS/BMS Controls Engineer
Carrier
Glen Allen, VA
- $64,500 to $129,500 USD / year
Design and program building automation systems, site-specific configuration of control systems, and control algorithms.
Added 11 mins ago
SG
Director of CRM & Loyalty -Crecera
Sportsman's Guide
Minneapolis, MN
- $110,000 to $160,000 USD / year
Reports to: General Manager, Sports Business Unit
Added 11 mins ago
IT Quality Assurance Manager
General Dynamics Information Technology
Falls Church, VA
Automation & DevSecOps – Promote pragmatic test automation and continuous testing within CI/CD pipelines, prioritizing high-value regression, integration, and API test suites.
Added 11 mins ago
Program Manager
CACI International
Chantilly, VA
CACI is looking to add a Program Manager to support the Program Management Office (PMO) in the planning, coordination, execution, and reporting of customer programs and internal business…
Added 11 mins ago
Total Rewards Manager
Sunrise Senior Living
McLean, VA
Sunrise Senior Living is seeking a Total Rewards Manager to lead the analysis, design, administration, and continuous improvement of compensation and benefits programs across the U.S. and…
Added 11 mins ago
Manager III, Network Development Engineering, Bespoke Solutions
Amazon
Arlington, VA · Herndon, VA
Are you ready to lead a team that builds and scales the automation, tooling, and infrastructure that keeps Amazon running? As a Network Development Engineering Manager, you will own the…
Added 11 mins ago
Senior Technical Infrastructure Program Manager, Network Engineering
Amazon
Arlington, VA · Herndon, VA
Network Engineering is seeking a Technical Infrastructure Program Manager (TIPM) to help us continue to build the largest network in the world. This role offers endless opportunities to…
Added 11 mins ago
Lead Risk Specialist
Capital One
McLean, VA · Richmond, VA
…design, champion, and implement progressive frameworks and automation that safeguard our…
Added 11 mins ago
Senior Manager, Product Management - Developer Experience, AI Coding Tools & Developer Research
Capital One
Richmond, VA · McLean, VA
As a Senior Manager of Product Management for Inner Loop, you will own the measurement and acceleration of how 14K+ developers write, test, and ship code at Capital One. You'll define the…
Added 11 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Richmond, VA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 12 mins ago
Director, Technical Program Management (Connectivity and Cloud Infrastructure)
Capital One
McLean, VA · Richmond, VA
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 12 mins ago
Manager, CAM Business Operations Lead
CVS Health
Richmond, VA
The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across…
Added 12 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Richmond, VA
…expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 12 mins ago
C
Test Analyst - QNXT
Cognizant
Richmond, VA
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 12 mins ago
Systems Administrator – Kiteworks
SitusAMC
Richmond, VA
…delays and outages. Other activities as may be assigned by your…
Added 13 mins ago
A
Maintenance Technician
Aerotek
Arlington, TX
- $30 to $35 USD / hour
1st Shift $35hrJob DescriptionMaintain, install, and repair facility and automation equipment within the Dream Fulfillment Center (DFC) with no oversight for more complex work assignments,…
Added 18 mins ago
BIM Project Manager
DynaTen Corporation
Fort Worth, TX
…DynaTen is a trusted provider of HVAC, Plumbing, and Building Automation Controls…
Added 18 mins ago
A
Reliability Automation Manager
Actalent
Erlanger, KY
- $69.71 USD / hour
Job Title: Reliability Automation ManagerJob DescriptionLead plant maintenance, equipment reliability, automation, and controls in a 24/7 injection molding operation. Maximize machine…
Added 20 mins ago
Flow Cytometry Sales Representative
Beckman Coulter, Inc.
Dallas, TX · Jackson, MS · New Orleans, LA · Austin, TX · Houston, TX · El Paso, TX · Oklahoma City, OK · San Antonio, TX · Baton Rouge, LA
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global…
Added 22 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Charlotte, NC
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…

Coinbase

Technical Program Manager, Knowledge Systems

Richmond, VA, United States

$148,835 - $175,100 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Apply About employer

More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

Report this job