Jobs in the United States

25+ jobs

Save this search

Added just now
MH
Head of Risk Management & Security
Minnesota Historical Society
St Paul, MN
- $86,840 to $108,550 USD / year
BENEFITS: Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional…
Added just now
Regional Career Services Representative
ROSS EDUCATION HOLDINGS INC
Grand Rapids, MI
Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly and Deliver an Exceptional Student Experience
Added just now
PreK Aide
Diocese Of Salt Lake City (TT)
Sandy, UT
…early childhood team. The Pre-K Aide works closely with the lead teacher to support daily classroom activities, foster a positive and structured learning environment, and care for the…
Added just now
GC
Special Education Director
GreenWood Charter School (TT)
Harrisville, UT
- $55,000 to $75,000 USD / year
…a passion for fostering student success, and the ability to lead and support staff in implementing best practices for individualized education programs (IEPs). This role requires excellent…
Added just now
Associate Director, Clinical Scientist
Kailera Therapeutics, Inc.
Waltham, MA
…in operating at both the study team and leadership levels to lead in day-to-day execution, data review, and data analysis of the program in support of a Phase 3 pivotal study slated for NDA…
Added just now
Operational Risk Sr Officer I – ORM Data & Technology, Senior Vice President
Citibank, N.A.
United States
The Data Governance Foundation Sr Lead Analyst is responsible for leading activities that contribute to the definition of the Enterprise Data Governance Strategy, and/or Data Risk and…
Added just now
Head Universal Banker, Rancho Cucamonga Branch
Citibank, N.A.
United States
Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines.
Added just now
CC
Director of Special Education
Cook County District 130
Blue Island, IL
- $106,500 to $116,500 USD / year
Cook County School District 130 is seeking a collaborative, student-centered Director of Special Education to lead and strengthen special education services across the District. This is an…
Added just now
IT Project Technical Lead
Citibank, N.A.
United States
The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives.…
Added just now
IT Project Technical Lead
Citibank, N.A.
United States
The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives.…
Added just now
IT Project Senior Technical Lead
Citibank, N.A.
United States
The IT Project Senior Technical Lead is a senior strategic professional and recognized subject matter expert responsible for leading complex, cross-functional technology initiatives that…
Added just now
Computed Tomography CT Radiology Technologist
SSM Health Care of Oklahoma, Inc.
United States
Ensures prompt submission of high-quality of all images and documents sent to PACS (image quality, correct lead markers and patient data/history).
Added just now
W
Director, Member Services Operations
When
Remote, United States
- $150,000 to $170,000 USD / year
…Medicare, and When ICHRA, we combine an intelligent decision-support experience with licensed, non-commissioned agents so every person understands their real options and lands somewhere…
Added just now
PN
Manager, Sourcing and Procurement
pladis North America, Inc
United States
- $116,372 to $145,465 USD / year
…sustainable value, strengthen supplier performance, mitigate risk and support business…
Added just now
PN
HR Generalist
pladis North America, Inc
United States
- $65,000 to $85,000 USD / year
Lead Human Resources practices and objectives that will provide an employee-oriented, high-performance culture that encourages empowerment, quality, productivity and standards, goal…
Added just now
K-8 Principal
Jersey City Global Charter School, NJ
Jersey City, NJ
program. The Principal will oversee curriculum, instruction, and assessment to ensure academic
Added 1 min ago
SO
Women, Infants, and Children (WIC) Admin Team Lead - 61007410
State of South Carolina
Cayce, SC
- $37,944 to $49,266 USD / year
…involves providing direction and supervision to administrative support staff. The responsibility also includes collaborating with various multidisciplinary teams to ensure the provision of…
Added 1 min ago
Alcohol & Drug Counselor
Default MnTC Brand
Duluth, MN
Support program quality: Help evaluate and refine program design to meet licensure requirements and client needs.
Added 1 min ago
SO
Service Manager - Bus Service Center Operations - 60027327
State of South Carolina
West Columbia, SC
- $46,206 to $78,540 USD / year
The South Carolina Department of Education is seeking an experienced, solutions-oriented Service Manager to lead daily school bus maintenance and repair operations within an assigned…
Added 1 min ago
Team Lead
Planet Fitness - PF Baseline Fitness
Apple Valley, MN
Assist with team member management and provide backup support to Club Manager as needed.
Added 1 min ago
Team Lead
Planet Fitness - PF Baseline Fitness
Mankato, MN
Assist with team member management and provide backup support to Club Manager as needed.
Added 1 min ago
Team Lead
Planet Fitness - PF Baseline Fitness
Rosemount, MN
Assist with team member management and provide backup support to Club Manager as needed.
Added 1 min ago
Team Lead
Planet Fitness - PF Baseline Fitness
Shakopee, MN
Assist with team member management and provide backup support to Club Manager as needed.
Added 1 min ago
Team Lead
Planet Fitness - PF Baseline Fitness
West St. Paul, MN
Assist with team member management and provide backup support to Club Manager as needed.
Added 1 min ago
Team Lead
Planet Fitness - PF Baseline Fitness
Marshield, WI
Assist with team member management and provide backup support to Club Manager as needed.

Coinbase

Technical Program Manager, Knowledge Systems

Richmond, VA, United States

$148,835 - $175,100 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Apply About employer

More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

Report this job