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System Technician (Multiple Positions)
Avista 1
Spokane, WA
- $28.77 to $51.67 USD / hour
Has the ability to travel to remote locations throughout Avista's service territory with possible overnight stays
Added 2 mins ago
Specialist, Sponsorship Development & Corporate Partnerships
Foundation for California Community Colleges
Remote, United States
Remote within California, Must reside in California, Approximately 25% travel for in-person events
Added 3 mins ago
Facilities Manager East & Central
Waymo
Chicago, IL · NY · Washington, DC
…range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring…
Added 3 mins ago
Senior Project Manager/Technical Lead, Conveyance - New England
Stantec
Burlington, MA · Amherst, MA · South Burlington, VT · Northampton, MA · Auburn, NH · Providence, RI · Hartford, CT · Hingham, MA · Portland, ME · Boston, MA
We’re looking for a Senior Project Manager / Technical Lead experienced in Conveyance who’s passionate about shaping water infrastructure and making a real impact within the community. In…
Added 3 mins ago
Machine Integration Technician
QED TECHNOLOGIES INTERNATIONAL LLC
Rochester, NY
…role is eligible for QED's annual performance-based incentive program with a target opportunity of 8% of base pay, as well as a comprehensive benefits package and 401(k)…
Added 4 mins ago
Medical OEM Territory Manager
Danaher
Chicago, IL
The OEM Territory Manager is responsible for growing and developing the OEM business in the Mid West territory
Added 4 mins ago
T
Manager, Publishing Operations
thatgamecompany
Remote, United States
- $126,000 to $148,500 USD / year
We're looking for a Manager, Publishing Operations to lead our project management team and help ensure that thatgamecompany's publishing efforts are organized, aligned, and delivered…
Added 5 mins ago
Federal Pipeline Manager & Proposal Writer (Remote)
Praescient Analytics
FAIRFAX, VA
Praescient Analytics is seeking a Federal Pipeline Manager & Proposal Writer to own the opportunity-discovery and pipeline-readiness functions of the company's federal growth lifecycle…
Added 5 mins ago
Learning and Development Specialist, Remote
Aledade PBC
Remote, United States
…high-impact learning programs. Under the leadership of an L&D Manager, the Specialist, L&D will partner with leaders, key stakeholders, and Subject Matter Experts (SMEs) in business units…
Added 6 mins ago
Director, Technical Program Management
Docusign
San Francisco, CA
As Director of Technical Program Management (TPM), you will serve as a strategic partner to Product and Engineering executive leadership, driving the operational engine behind our…
Added 7 mins ago
Individual Placement - Natural Resources Assistant
Student Conservation Association, Inc
Poughkeepsie, NY
- Assist Scenic Hudson’s Natural Resource Manager with the stewardship of Scenic Hudson lands through habitat restoration (i.e. tree plantings and invasive plant control), ecological…
Added 10 mins ago
Email Marketing & Loyalty Coordinator
Hat World Inc.
Indianapolis, IN
…with our community of fans and customers. It reports to the Manager of Email &…
Added 10 mins ago
Manager, Supply Chain
Compass Pathways
United States
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD,…
Added 12 mins ago
KA
Sr Manager, People Operations & Total Rewards
King Arthur Baking Company
White River Junction, VT
- $95,000 to $125,000 USD / year
The Position: The Senior Manager, People Operations & Total Rewards designs, administers, and continuously improves the systems, programs, and practices that support King Arthur Baking…
Added 13 mins ago
International Tax Manager
Samsara
Remote, United States
…across the business. We are looking for an International Tax Manager to own the foreign subsidiary tax provision and U.S. international tax compliance, including Forms 5471 and 8858,…
Added 13 mins ago
OM
Phlebotomist
One Medical
Reston, VA · Washington, DC
- $24.25 to $26.25 USD / hour
…other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part…
Added 13 mins ago
OM
Float Phlebotomist
One Medical
Reston, VA · Washington, DC
- $24.25 to $26.25 USD / hour
…other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part…
Added 13 mins ago
OM
Float Phlebotomist
One Medical
Fairfax, VA · Washington, DC
- $24.25 to $26.25 USD / hour
…other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part…
Added 13 mins ago
Junior Program Control Specialist
MANTECH
Stafford, VA
MANTECH seeks a motivated, career and customer-oriented Junior Program Control Specialist to join our USMC Team in Quantico, VA to provide support in an acquisition and information…
Added 13 mins ago
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Senior Mechanical Engineer, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $170,000 to $200,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 14 mins ago
Sourcing Agent, Gas & Building Services (Hybrid Schedule)
Eversource Energy
Berlin, CT
…department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to…
Added 15 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Hartford, CT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 15 mins ago
Regional Market Engineering Manager - Western Colorado
Townsquare Media
Montrose, CO · Grand Junction, CO
The Regional Market Engineering Manager Opportunity:
Added 15 mins ago
Regional Market Engineering Manager - Western Colorado
Townsquare Media
Grand Junction, CO · Montrose, CO
The Regional Market Engineering Manager Opportunity:
Added 15 mins ago
Regional Market Engineering Manager - Eastern Colorado & Wyoming
Townsquare Media
Cheyenne, WY · Casper, WY · Fort Collins, CO · Laramie, WY
The Regional Market Engineering Manager Opportunity:

Coinbase

Technical Program Manager, Knowledge Systems

Hartford, CT, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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