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Hospital Operations Coordinator
Agiliti
Los Angeles, CA
The Hospital Operations Coordinator is responsible for the leadership on all daily operations within the hospital in the absence of the Operations Manager - Hospital. In addition, they are…
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Senior Director, VCA Global Business Performance & Commercialization
Visa U.S.A. Inc.
Ashburn, VA · San Francisco, CA · Atlanta, GA
…enables VCA’s growth and performance by strengthening business operations, developing global platforms and solutions, advancing go-to-market approaches, and driving collaboration across…
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Assistant Manager II
Family Dollar
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Assistant Manager I
Family Dollar
Las Vegas, NV
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Assistant Manager II
Family Dollar
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Retail Store Manager
Family Dollar
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Assistant Manager II
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Assistant Manager II
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Assistant Manager I
Family Dollar
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Assistant Manager I
Family Dollar
Dallas, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Assistant TLC Leader
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At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at…
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Manager
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T
Manager, Publishing Operations
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Remote, United States
- $126,000 to $148,500 USD / year
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Director, IT Security - IT Governance, Risk, and Compliance
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Lead the strategy, development, implementation, and continuous improvement of the IT Security GRC program.
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Assistant Manager: Events
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…experience of a lifetime. Responsible for supervising school operations, Ski School Supervisors are devoted leaders committed to staff development and guest…
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Assistant Manager: Terrain Park - Hourly
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The Assistant Manager, Terrain Parks supports the planning, execution, and oversight of daily terrain park operations.This position partners with the Snow Surfaces Manager and Mountain…
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P7
Marketing Automations Manager, Digital Communications
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Federal Pipeline Manager & Proposal Writer (Remote)
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Learning and Development Specialist, Remote
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Accounting Manager
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Assistant Store Manager FT (Twin Lakes #43)
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SUPERVISION RECEIVED: VP of Operations/Sales, District Manager & Store Manager
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Key Holder FT (Twin Lakes #43)
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Director, Technical Program Management
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This is a people manager role reporting to the VP, Technology Development & Business Operations.
Added 4 mins ago
AB
Full-Time Store Manager Trainee
ALDI Brand
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- $29.5 USD / hour
- Full-time
Lead by doing at ALDI. Our Store Manager Trainee program prepares you to run your own store through hands-on leadership experience. You'll learn how to manage operations, develop teams, and…
Added 4 mins ago
AB
Full-Time Store Manager Trainee
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- $29.5 USD / hour
- Full-time
Lead by doing at ALDI. Our Store Manager Trainee program prepares you to run your own store through hands-on leadership experience. You'll learn how to manage operations, develop teams, and…

Coinbase

Technical Program Manager, Knowledge Systems

Hartford, CT, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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