Jobs in the United States

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Added 2 mins ago
Product Manager, Digital Experiences
Visa U.S.A. Inc.
San Francisco, CA
The Product Manager, Digital Experiences is responsible for supporting the development and delivery of digital experiences and platform capabilities across Visa.com. This role partners…
Added 5 mins ago
Federal Pipeline Manager & Proposal Writer (Remote)
Praescient Analytics
FAIRFAX, VA
Praescient Analytics is seeking a Federal Pipeline Manager & Proposal Writer to own the opportunity-discovery and pipeline-readiness functions of the company's federal growth lifecycle…
Added 5 mins ago
Learning and Development Specialist, Remote
Aledade PBC
Remote, United States
…high-impact learning programs. Under the leadership of an L&D Manager, the Specialist, L&D will partner with leaders, key stakeholders, and Subject Matter Experts (SMEs) in business units…
Added 6 mins ago
Manager, IT Security
Promega
Madison, WI
Right now we are building in two directions at once. We are standing up a formal certification program spanning ISO 27001, SOC 2 and regulatory requirements across the regions we operate…
Added 6 mins ago
Director, Technical Program Management
Docusign
San Francisco, CA
As Director of Technical Program Management (TPM), you will serve as a strategic partner to Product and Engineering executive leadership, driving the operational engine behind our…
Added 11 mins ago
US
Office Manager
Uncommon Schools
Brooklyn, NY
- $21.9 to $28.67 USD / hour
…succeed. In our schools, we have three Office Managers: Office Manager – Communications, Office Manager - Data & Systems, and Office Manager – Finance. All Office Managers coordinate…
Added 11 mins ago
Contracts Manager
Anduril Industries
Seattle, WA · Ashville, OH · Costa Mesa, CA · Fort Collins, CO · Washington, DC
A critical part of the Anduril team is its Contracts Managers, who play a crucial role in program success. They interface daily with a motivated team of program leadership, functional…
Added 13 mins ago
International Tax Manager
Samsara
Remote, United States
…across the business. We are looking for an International Tax Manager to own the foreign subsidiary tax provision and U.S. international tax compliance, including Forms 5471 and 8858,…
Added 13 mins ago
X
Senior Product Manager - Xsolla Ads & Rewards
Xsolla
Remote, United States
- $150,000 to $190,000 USD / year
We are looking for a Senior Product Manager who excels at consumer app product strategy and hands-on execution to join our Advertising & Rewards division. The best candidate will be someone…
Added 13 mins ago
H
Office Manager
Headway
San Francisco, CA
- $80,920 to $119,000 USD / year
As Headway’s SF Office Manager, and early member of the Workplace Experience Team, you’ll play a central and autonomous role in shaping the workplace experience for Headway employees. We’re…
Added 14 mins ago
OR
Wireless Retail Sales Associate - W2284
OSL Retail Services
NAUGATUCK, CT
- $19.94 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 15 mins ago
SO
Qualified Craft Worker (Plumbing and Steamfitting) (37.5 Hour)
State of Connecticut, Department of Administrative Services
Norwalk, CT
- $84,235 USD / year
Added 15 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Hartford, CT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 15 mins ago
SO
Integrations Subject Matter Expert
State of Connecticut, Department of Administrative Services
Hartford, CT
- $129,654 to $162,510 USD / year
Added 15 mins ago
SO
Developmental Services Case Manager (40 Hour)
State of Connecticut, Department of Administrative Services
Hartford, CT
- $86,414 to $117,009 USD / year
Added 15 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Hartford, CT
- $70 to $80 USD / hour
…execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around priorities, connect…
Added 15 mins ago
Manager, ServiceNow Platform Administrator
Pfizer
Chesterfield, MO
As the Manager, ServiceNow Senior Platform Administrator, you will be a hands-on technical expert responsible for the day-to-day health, stability, and security of Pfizer's ServiceNow…
Added 16 mins ago
IFS Specialist
Skytron LLC
United States
Partner with the Business Systems Analyst on requirements, solution options, and improvement requests, and with the IFS Manager on priorities and solution design
Added 17 mins ago
Data Implementation Manager
Valon Tech
Remote, United States
Valon is rebuilding the mortgage servicing industry from the ground up. We're looking for a Data Implementation Manager to join our team and help us coordinate and launch complex data…
Added 18 mins ago
Director, Technical Program Management
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
San Francisco, CA
…lifecycle management (CLM). What you'll do As Director of Technical Program Management (TPM), you will serve as a strategic partner to Product and Engineering executive leadership, driving…
Added 19 mins ago
General Manager of Queenie's Restaurants - United Center
Compass Group
Chicago, IL
The General Manager oversees all operations, financial performance, and guest experience for Queenie’s Restaurant at the United Center. This role provides hands‑on leadership for a…
Added 19 mins ago
CG
FLOOR TECHNICIAN (FULL TIME)
Compass Group
BUFFALO, NY
- $21 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 19 mins ago
EVENT PLANNER
Compass Group
Gaithersburg, MD
Work with Graphics, Creative Services, and Campus Communications Manager to ensure events are promoted effectively.
Added 19 mins ago
Product Manager/Product Owner
THE JAY GROUP INC
Lancaster, PA
…high-growth start-ups and Fortune 500 companies, is seeking a Product Manager/Product Owner (PM/PO) to lead product for one of our dedicated engineering…
Added 21 mins ago
Technical Project / Program Manager
Applied Materials
Austin, TX · Austin
…Materials Global Operations. We are looking for a Technical Product Manager with a strong foundation in software engineering and a passion for digital and AI-enabled transformation of…

Coinbase

Technical Program Manager, Knowledge Systems

Hartford, CT, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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