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Added 4 hours ago
Senior Manager, Technical Accounting
Indeed
Jackson, MS
The Senior Manager, Technical Accounting, plays a vital role in ensuring financial reporting accuracy and compliance with IFRS and US GAAP standards. This position supports the development…
Added 4 hours ago
ConvergeProsperity - Product Forward Deployed Engineer, BankingSuite (Manager) - Products & Platforms
Deloitte
Boston, MA
Exceptional communicator - able to lead technical conversations with senior engineers and C-suite stakeholders alike
Added 4 hours ago
THIS POSTING IS INTENDED FOR THOSE REGISTERED TO ATTEND THE 2026 AISES NATIONAL CONFERENCE, OCT 15 - 17th in Portland, OR
Medtronic
Boston, MA
Senior Engineer: Bachelor’s degree with a minimum of 4 years of engineering experience or a Master’s degree and 2+ years of engineering experience
Added 4 hours ago
ConvergeHEALTH Life Sciences - Product Management & Strategy Manager - Products & Platforms
Deloitte
Boston, MA
As a Product Manager for Market Access AI, you will shape the strategic direction of a next-generation market access platform that is transforming how pharmaceutical and biotech commercial…
Added 4 hours ago
Zora AI - Product Manager, Sourcing & Procurement-Senior Consultant- Products & Platforms
Deloitte
Boston, MA
As a Senior Consultant Product Manager focused on Sourcing & Procurement, you own the delivery of an agentic product area within the procurement portfolio end-to-end at the feature and…
Added 4 hours ago
ServiceNow - Moveworks Consulting Manager
Deloitte
Boston, MA
As a Manager, Functional Transformation on the Moveworks team, you will be responsible for leading AI-powered employee experience engagements across implementation, expansion, and…
Added 6 hours ago
A
Sr. Project Manager (A/E Services/Relocate To Guam)
Actalent
Honolulu, HI
- $140,000 to $170,000 USD / year
We are seeking a Senior Federal Project Manager for A-E Services who can operate remotely from Guam, with consideration for candidates from the Pacific Region, including Hawaii and Japan.…
Added 8 hours ago
Associate Director, Cloud Network Engineer
S&P Global
Princeton, NJ
…centralized policy management via Panorama and Strata Cloud Manager (SCM), full security policy configuration (App-ID, URL filtering, anti-spyware, decryption), and integration with SIEM…
Added 9 hours ago
Business Intelligence and Analytics Manager, Reporting and Data Analytics
Machinify
La Grange, KY
The Healthcare Business Intelligence and Analytics (BIA) Manager owns client reporting, compliance reporting, and performance analytics spanning various programs. This position will…
Added 10 hours ago
FMS Material Management Support, Senior F-16 WAM (Secret) - 140
Credence
Hill Air Force Base, UT
The FMS Material Management Support, Senior shall support material management services in support for F-16 systems, sub-systems, support equipment and programs. The Materiel Manager shall…
Added 11 hours ago
CC
Senior Manager, Program Management
Carrier Corporation
Indianapolis, IN
- $117,500 to $234,500 USD / year
The Senior Program Manager leads complex, cross-functional programs that carry elevated business importance, technical complexity, execution risk, or leadership visibility.
Added 11 hours ago
TT
Founding Enterprise Account Manager
True Talent Solutions Partners
Redwood City, CA
- $180,000 to $220,000 USD / year
Join an early-stage AI company as its first Enterprise Account Manager, reporting to the COO. You will own renewals and account growth across an existing portfolio of enterprise customers,…
Added 12 hours ago
Senior Backend Software Architect
NKW ImmunityBio Inc
United States
The Senior Backend Software Architect will drive technical excellence across our organization. This hybrid role combines hands-on software development with high-level system architecture…
Added 12 hours ago
Vice President of Cybersecurity & Chief Information Security Officer (CISO)
AeroVironment
Germantown, MD
The “Vice President of Cybersecurity & Chief Information Security Officer (CISO)” is a senior executive responsible for establishing, implementing, and maintaining AV’s enterprise vision,…
Added 12 hours ago
Medical Assistant Urology
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 12 hours ago
CM
Medical Assistant- (Part Time) Salt Lake Clinic- Multiple Specialties
Canyons Medical Group
United States
- Part-time
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 12 hours ago
Medical Assistant Family Medicine
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 12 hours ago
Medical Assistant Family Medicine
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 12 hours ago
Medical Assistant Family Medicine
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 12 hours ago
Medical Assistant Family Medicine
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 12 hours ago
Medical Assistant WorkMed- PRN
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 13 hours ago
Sr Program Manager, Workplace Health & Safety, Central Programs Team
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…well being. To support this focus area, Amazon is seeking a Senior Program Manager for the WHS Central Programs Team (CPT) to lead safety projects from ideation through network deployment…
Added 13 hours ago
Internal Audit Senior Manager, Quality Assurance
Charles Schwab
Westlake, TX
…Assurance (QA) team within PPG is seeking an Internal Audit Senior Manager, Quality Assurance to support the Quality Assurance and Improvement Program (QAIP). This individual contributor…
Added 13 hours ago
Principal Engineer II - Data Engineering
Toyota
Plano, TX
This position reports to the Senior Manager, Digital Innovations and plays a critical role in advancing engineering standards, accelerating digital transformation, and scaling delivery…
Added 13 hours ago
Senior Engineer - Data Engineering
Toyota
Plano, TX
Reporting to the Senior Manager, Digital Innovations, the person in this role will support the Supply Chain transformation objectives and help accelerate the adoption of modern and emerging…

Closed listing

Coinbase

Senior Strategic Program Manager

Little Rock, AR, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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